Everytime i use this thing I spend more time screwing with the connection than I do cooking. Ridiculous. I wish I could return it, but I've had it too long. No appliance should be this difficult to operate.
Gahhhhh sorry about that! Not sure if you've seen this, but there's a WIFI Connectivity Troubleshooting article on the website. It helps pinpoint what might be wrong.
But, I'd suggest reaching out to support. They'll be able to troubleshoot the issue and get you connected properly ASAP.
Sorry you're having trouble! I've heard a lot of issues happening with the Wifi ones, but the Bluetooth ones work great. Haven't had any issues to date. Maybe reselling yours and buying the Bluetooth one would be a better option.
Best of luck!
You can skip the wifi connection and only use the Bluetooth. Probably because your router broadcasts in 5ghz and Anova use the 2.4Ghz.Had the same problem