# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=1 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 2 --- ## [Chamber vacuum](https://community.anovaculinary.com/t/chamber-vacuum/34496)
**Author:** [@Fred](https://community.anovaculinary.com/u/Fred)\ **Replies:** 0\ **Last updated:** [January 28, 2025, 5:19pm UTC](https://community.anovaculinary.com/t/chamber-vacuum/34496 "2025-01-28T17:19:13Z")
My vacuum chamber gives a code E1 in red. How to solve this --- ## [Not buying Anova anymore](https://community.anovaculinary.com/t/not-buying-anova-anymore/34458)
**Author:** [@buddymedbery](https://community.anovaculinary.com/u/buddymedbery)\ **Replies:** 0\ **Last updated:** [January 21, 2025, 6:02pm UTC](https://community.anovaculinary.com/t/not-buying-anova-anymore/34458 "2025-01-21T18:02:59Z")
In addition to the brouhaha about connectivity, I have a Precision Cooker with a broken impeller making it useless. They have no replacements available. This company is a rip-off. I have bought my last product from them. … --- ## [Can't use Anova app on iPhone](https://community.anovaculinary.com/t/cant-use-anova-app-on-iphone/34438)
**Author:** [@dalek](https://community.anovaculinary.com/u/dalek)\ **Replies:** 1\ **Last updated:** [January 16, 2025, 10:04pm UTC](https://community.anovaculinary.com/t/cant-use-anova-app-on-iphone/34438 "2025-01-16T22:04:07Z")
I’m on iPhone 15 Pro, current iOS (18.2.1). Anova app will not allow setting time/temp because keypad covers up the button to save. Contacted support, they suggested a few settings changes, none of which had any effect. … --- ## [vacuum seal not sealing](https://community.anovaculinary.com/t/vacuum-seal-not-sealing/26273)
**Author:** [@Jaress](https://community.anovaculinary.com/u/Jaress)\ **Replies:** 10\ **Last updated:** [January 1, 2025, 11:13pm UTC](https://community.anovaculinary.com/t/vacuum-seal-not-sealing/26273 "2025-01-01T23:13:20Z")
I have the Anova Vacuum sealer and it’s worked fine in the past, but now, it just keeps sucking air out of the bag but the heater to seal never comes on. I’m assuming the gasket has gone funky, but, I can’t detect any fl… --- ## [Will seal, will vac but will NOT vac AND seal](https://community.anovaculinary.com/t/will-seal-will-vac-but-will-not-vac-and-seal/34309)
**Author:** [@Don](https://community.anovaculinary.com/u/Don)\ **Replies:** 0\ **Last updated:** [December 21, 2024, 10:14pm UTC](https://community.anovaculinary.com/t/will-seal-will-vac-but-will-not-vac-and-seal/34309 "2024-12-21T22:14:40Z")
When first rec’d and used by Anova kit, it both vac’d and sealed a Anova bag (from the roll). I’ve only used it about 30 times. Now it WILL seal a freshly cut bag from the roll. It WILL vacuum that bag when filled. BU… --- ## [Long beep permanent low water alarm fix how-to](https://community.anovaculinary.com/t/long-beep-permanent-low-water-alarm-fix-how-to/24929)
**Author:** [@BobRoss](https://community.anovaculinary.com/u/BobRoss)\ **Replies:** 10\ **Last updated:** [December 20, 2024, 11:43am UTC](https://community.anovaculinary.com/t/long-beep-permanent-low-water-alarm-fix-how-to/24929 "2024-12-20T11:43:21Z")
Disclaimer: This is for educational purposes only. This hack will disable the low water alarm and enable the propeller to turn on outside of water. This is a possible fire and injury inducing modification. I will not … --- ## [Can't connect new oven to app on android](https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572)
**Author:** [@joshtargo](https://community.anovaculinary.com/u/joshtargo)\ **Replies:** 1\ **Last updated:** [October 18, 2024, 8:25pm UTC](https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572 "2024-10-18T20:25:46Z")
I made a guest wifi account on my router for 2.4GHz WPA. Connected my android to that account. Type in 4 digit number from oven handle App tries to connect, then kicks me back to the 4 digit code screen with a “retry”… --- ## [HIGH TEMP OFF Error Message](https://community.anovaculinary.com/t/high-temp-off-error-message/33313)
**Author:** [@ldmldm](https://community.anovaculinary.com/u/ldmldm)\ **Replies:** 3\ **Last updated:** [August 29, 2024, 10:35am UTC](https://community.anovaculinary.com/t/high-temp-off-error-message/33313 "2024-08-29T10:35:20Z")
Hello, Recently I received a replacement for my Anova Oven, which stopped working within a warranty period. The replacement arrived with the FW v2.0.11. With this FW the Oven was able to turn on and the LED displayed … --- ## [Change the App to add a wait period.](https://community.anovaculinary.com/t/change-the-app-to-add-a-wait-period/32145)
**Author:** [@TBell512](https://community.anovaculinary.com/u/TBell512)\ **Replies:** 3\ **Last updated:** [August 28, 2024, 10:01am UTC](https://community.anovaculinary.com/t/change-the-app-to-add-a-wait-period/32145 "2024-08-28T10:01:22Z")
When I set the time and temp, the APC Pro starts heating up until it reaches the input temperature. The problem is the time starts immediately without giving the user a chance to load the meat into the container. I hav… --- ## [connecting 2nd owner oven](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258)
**Author:** [@JoeGrant](https://community.anovaculinary.com/u/JoeGrant)\ **Replies:** 3\ **Last updated:** [August 11, 2024, 6:57pm UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258 "2024-08-11T18:57:36Z")
I bought an Anova oven from someone but do not have their password or QR code. When I go to connect the wifi “Anova1234” it asks me for a password. Any ideas what this password is? --- ## [Precision cooker bottom gasket separation](https://community.anovaculinary.com/t/precision-cooker-bottom-gasket-separation/33194)
**Author:** [@mojomc](https://community.anovaculinary.com/u/mojomc)\ **Replies:** 0\ **Last updated:** [July 18, 2024, 10:06pm UTC](https://community.anovaculinary.com/t/precision-cooker-bottom-gasket-separation/33194 "2024-07-18T22:06:33Z")
Bottom gasket separated during regular cleaning. Is safe to operate? I’m only using the baby screwdriver to show its separation. A paper towel was the offending culprit. Many thanks for any responses and your time! --- ## [why arent my fresh peaches sealing in my Chamber Vacuum](https://community.anovaculinary.com/t/why-arent-my-fresh-peaches-sealing-in-my-chamber-vacuum/33136)
**Author:** [@1956dls](https://community.anovaculinary.com/u/1956dls)\ **Replies:** 2\ **Last updated:** [June 22, 2024, 8:03am UTC](https://community.anovaculinary.com/t/why-arent-my-fresh-peaches-sealing-in-my-chamber-vacuum/33136 "2024-06-22T08:03:37Z")
I have used my chamber vacuum for fresh peaches before, but this time I am not getting a tight seal --- ## [What is happening with my precision cooker?](https://community.anovaculinary.com/t/what-is-happening-with-my-precision-cooker/33114)
**Author:** [@Ytchanarnold](https://community.anovaculinary.com/u/Ytchanarnold)\ **Replies:** 5\ **Last updated:** [June 20, 2024, 11:00am UTC](https://community.anovaculinary.com/t/what-is-happening-with-my-precision-cooker/33114 "2024-06-20T11:00:10Z")
Hi community, I will keep it short due to my poor english🥲 Is there anyway to fix this? --- ## [Has Anova gone bankrupt? Support non existant...](https://community.anovaculinary.com/t/has-anova-gone-bankrupt-support-non-existant/33072)
**Author:** [@Prime-Omega](https://community.anovaculinary.com/u/Prime-Omega)\ **Replies:** 5\ **Last updated:** [June 10, 2024, 1:11pm UTC](https://community.anovaculinary.com/t/has-anova-gone-bankrupt-support-non-existant/33072 "2024-06-10T13:11:59Z")
Last year in December 2023, I ordered an Anova Precision Cooker 3.0 together with some accessoires like the Anova Precision Cooker Base. Once I received everything, I noticed the cooker base did not fit on my Precision C… --- ## [PORT™DI PRECISIONE TUBO FLESSIBILE ACCESSORIO](https://community.anovaculinary.com/t/port-di-precisione-tubo-flessibile-accessorio/33077)
**Author:** [@sabrina](https://community.anovaculinary.com/u/sabrina)\ **Replies:** 1\ **Last updated:** [May 25, 2024, 6:55pm UTC](https://community.anovaculinary.com/t/port-di-precisione-tubo-flessibile-accessorio/33077 "2024-05-25T18:55:56Z")
ho acquistato sul vostro sito le buste riutilizzabili e l’accessorio per aspirare con la macchina pro ma non aspira, ho provato in vari modi ma non c’è nessun tipo di aspirazione. Ho provato anche a immergere in acqua il… --- ## [Continuous High Pitch Sound](https://community.anovaculinary.com/t/continuous-high-pitch-sound/17821)
**Author:** [@wggiroir](https://community.anovaculinary.com/u/wggiroir)\ **Replies:** 12\ **Last updated:** [April 18, 2024, 10:26pm UTC](https://community.anovaculinary.com/t/continuous-high-pitch-sound/17821 "2024-04-18T22:26:55Z")
As with many other customers, I have a continuous high pitch sound. I just received the anova as a present and bought a $20, 2 inch steak. The water is between the min and max mark. Nothing but a high pitch. Any su… --- ## [Price increase for 220v](https://community.anovaculinary.com/t/price-increase-for-220v/319)
**Author:** [@tarscher](https://community.anovaculinary.com/u/tarscher)\ **Replies:** 19\ **Last updated:** [May 16, 2015, 3:17pm UTC](https://community.anovaculinary.com/t/price-increase-for-220v/319 "2015-05-16T15:17:24Z")
Hi, Has the 220v Presicion Cooker lately changed price? Selecting the 220v changes the price to 229$ instead of 179$ --- ## [Anova Pro incompatible with Google Pixel platform](https://community.anovaculinary.com/t/anova-pro-incompatible-with-google-pixel-platform/27994)
**Author:** [@Mhockett](https://community.anovaculinary.com/u/Mhockett)\ **Replies:** 4\ **Last updated:** [April 10, 2024, 4:11am UTC](https://community.anovaculinary.com/t/anova-pro-incompatible-with-google-pixel-platform/27994 "2024-04-10T04:11:31Z")
After not being able to use my Anova Pro I received in Oct 2020, I reached out to support. When you first download the Anova app, turn on the unit and try to connect, they ALL have a mandatory update that has to be perf… --- ## [Precision Cooker 3.0 Low Water Shut Off Notification](https://community.anovaculinary.com/t/precision-cooker-3-0-low-water-shut-off-notification/32724)
**Author:** [@shooter](https://community.anovaculinary.com/u/shooter)\ **Replies:** 6\ **Last updated:** [January 7, 2024, 7:27pm UTC](https://community.anovaculinary.com/t/precision-cooker-3-0-low-water-shut-off-notification/32724 "2024-01-07T19:27:09Z")
Newbie here. Used my new cooker 4 times. Cooking now. Noticed the cooker went silent. Nothing on display, short of power light, provided any info on status. App showed low water. Checked and water was no where near low … --- ## [Anova Precision Cooker Device App Notifications](https://community.anovaculinary.com/t/anova-precision-cooker-device-app-notifications/32727)
**Author:** [@shooter](https://community.anovaculinary.com/u/shooter)\ **Replies:** 0\ **Last updated:** [January 7, 2024, 4:26pm UTC](https://community.anovaculinary.com/t/anova-precision-cooker-device-app-notifications/32727 "2024-01-07T16:26:35Z")
Does the app push notifications to a smart phone such as the cooker shutting down due to problem A, B, or C? I’m not talking about a continued visual monitoring of the app. I’m talking about an actual notification in the… --- ## [Chamber Sealer Vacuum Times](https://community.anovaculinary.com/t/chamber-sealer-vacuum-times/31411)
**Author:** [@Morrey](https://community.anovaculinary.com/u/Morrey)\ **Replies:** 1\ **Last updated:** [January 3, 2024, 5:48pm UTC](https://community.anovaculinary.com/t/chamber-sealer-vacuum-times/31411 "2024-01-03T17:48:37Z")
I sealed a wedge of Brie cheese at normal default settings and was left with air pockets around the cheese. I ended up doing a manual 60 second vacuum. Will the contents of a food bag get crushed if selecting times tha… --- ## [ANGELA (AGAIN) CS software or Anova personnel?](https://community.anovaculinary.com/t/angela-again-cs-software-or-anova-personnel/32657)
**Author:** [@MrGus](https://community.anovaculinary.com/u/MrGus)\ **Replies:** 0\ **Last updated:** [December 21, 2023, 1:07pm UTC](https://community.anovaculinary.com/t/angela-again-cs-software-or-anova-personnel/32657 "2023-12-21T13:07:29Z")
The first time I ran into Angela there was a problem (as described elsewhere regarding hit & miss CS) I had to get it bumped to Trey who helped out no end & was far more open as to knowledge & answering questions that e… --- ## [Unit keeps stopping](https://community.anovaculinary.com/t/unit-keeps-stopping/385)
**Author:** [@Freyr](https://community.anovaculinary.com/u/Freyr)\ **Replies:** 5\ **Last updated:** [December 16, 2023, 6:52pm UTC](https://community.anovaculinary.com/t/unit-keeps-stopping/385 "2023-12-16T18:52:58Z")
I have had my Anova Culinary for a few months. From the very beginning it has been unstable, and often switches off every few minutes when I start using it. Eventually, it will run uniterupted, but it may take a dozen at… --- ## [Support is pathetic!](https://community.anovaculinary.com/t/support-is-pathetic/31963)
**Author:** [@gotwqqd](https://community.anovaculinary.com/u/gotwqqd)\ **Replies:** 2\ **Last updated:** [December 16, 2023, 6:50pm UTC](https://community.anovaculinary.com/t/support-is-pathetic/31963 "2023-12-16T18:50:43Z")
No one answering the phones. Voice messages not returned. Email correspondences abandoned. Promised return calls not given. Not sure where to go or what to do. Paid for oven in full and received broken temp probe. Appr… --- ## [Should we have a browse newest recipes option on the recipe index?](https://community.anovaculinary.com/t/should-we-have-a-browse-newest-recipes-option-on-the-recipe-index/32645)
**Author:** [@MrGus](https://community.anovaculinary.com/u/MrGus)\ **Replies:** 0\ **Last updated:** [December 15, 2023, 7:22pm UTC](https://community.anovaculinary.com/t/should-we-have-a-browse-newest-recipes-option-on-the-recipe-index/32645 "2023-12-15T19:22:02Z")
I know that IF you bother to go to the blog & wade through that some things turn up, & sometimes random inspiration is a good thing… --- ## [Additional fees demanded by DHL](https://community.anovaculinary.com/t/additional-fees-demanded-by-dhl/5633)
**Author:** [@iskandar\_taib](https://community.anovaculinary.com/u/iskandar_taib)\ **Replies:** 10\ **Last updated:** [December 14, 2023, 7:38pm UTC](https://community.anovaculinary.com/t/additional-fees-demanded-by-dhl/5633 "2023-12-14T19:38:09Z")
I ordered an Anova last week, and chose the DHL option. I get a call from DHL today demanding an additional RM240+ before they will deliver the item to me - they say this includes import duty (RM138.06), GST (RM49.70) an… --- ## [Apple iPhone App](https://community.anovaculinary.com/t/apple-iphone-app/197)
**Author:** [@lone369](https://community.anovaculinary.com/u/lone369)\ **Replies:** 51\ **Last updated:** [February 7, 2015, 1:10am UTC](https://community.anovaculinary.com/t/apple-iphone-app/197 "2015-02-07T01:10:30Z")
Is there any update as to when the Apple ap would be available for the Anova? I believe that the last date was on the first week of December. --- ## [Oven doesn’t keep at probe temperature](https://community.anovaculinary.com/t/oven-doesn-t-keep-at-probe-temperature/32429)
**Author:** [@Magda](https://community.anovaculinary.com/u/Magda)\ **Replies:** 0\ **Last updated:** [October 16, 2023, 1:45pm UTC](https://community.anovaculinary.com/t/oven-doesn-t-keep-at-probe-temperature/32429 "2023-10-16T13:45:32Z")
I’m doing a fermentation that needs to stay at 109F. The probe is place on the liquid. The oven stays at 109 +/- 1. The probe is at 113.5F and going up. At this point the culture is already dead with this temperature. Wh… --- ## [Translations of Meat Designations](https://community.anovaculinary.com/t/translations-of-meat-designations/5208)
**Author:** [@osa7172](https://community.anovaculinary.com/u/osa7172)\ **Replies:** 11\ **Last updated:** [October 10, 2023, 8:53pm UTC](https://community.anovaculinary.com/t/translations-of-meat-designations/5208 "2023-10-10T20:53:41Z")
Does anyone know where I can find a list of equivalent terms/descriptions for different cuts of meat? A T-Bone in Australia would be a Porterhouse in the US. Can get a bit confusing at times. I imagine that it would be s… --- ## [570P Fault Code](https://community.anovaculinary.com/t/570p-fault-code/25714)
**Author:** [@Anthony\_Tracey](https://community.anovaculinary.com/u/Anthony_Tracey)\ **Replies:** 12\ **Last updated:** [September 23, 2023, 7:46pm UTC](https://community.anovaculinary.com/t/570p-fault-code/25714 "2023-09-23T19:46:55Z")
Trying to learn more about the fault code 570P. Just got my new Anova Sous Vide and it faulted out 10 mins before my food was done. Browsing the internet, I don’t see anything close to the attached fault code. Has anyon… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=2)