# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=10 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 11 --- ## [Making extracts using sous vide](https://community.anovaculinary.com/t/making-extracts-using-sous-vide/23074)
**Author:** [@joed6001](https://community.anovaculinary.com/u/joed6001)\ **Replies:** 1\ **Last updated:** [October 2, 2019, 11:23am UTC](https://community.anovaculinary.com/t/making-extracts-using-sous-vide/23074 "2019-10-02T11:23:04Z")
I find many recipes for making vanilla extract using the sous vide method. I am looking to make other extracts (almond, lemon, orange, herb). Any suggestions --- ## [Major thermometer problems](https://community.anovaculinary.com/t/major-thermometer-problems/737)
**Author:** [@Kingsvilletess](https://community.anovaculinary.com/u/Kingsvilletess)\ **Replies:** 6\ **Last updated:** [September 26, 2019, 8:56pm UTC](https://community.anovaculinary.com/t/major-thermometer-problems/737 "2019-09-26T20:56:56Z")
A few weeks ago my Precision Cooker 220 V started playing up after a year of frequent and faithful service. It starts pre-heating OK, but at some point the display of the current temperature stops recording and the unit… --- ## [iOS app 1.7 crashes immediately](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561)
**Author:** [@holmes4](https://community.anovaculinary.com/u/holmes4)\ **Replies:** 4\ **Last updated:** [July 22, 2015, 7:22pm UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561 "2015-07-22T19:22:53Z")
I just updated the Anova app on my iPhone 6 (iOS 8.1.4) to version 1.7. When I start it, the app crashes immediately. Sometimes I briefly see the screen after the splash screen, but usually not. I tried removing and rein… --- ## [Long cook time question](https://community.anovaculinary.com/t/long-cook-time-question/22933)
**Author:** [@bthornell](https://community.anovaculinary.com/u/bthornell)\ **Replies:** 6\ **Last updated:** [September 24, 2019, 12:04am UTC](https://community.anovaculinary.com/t/long-cook-time-question/22933 "2019-09-24T00:04:32Z")
I have read that, while meat may not be "overcooked" after a long cook time, cooking too long could result in a more mushy rather than tender result. My question is how that applies to larger beef roasts. Can a cook t… --- ## [Could I buy Anova nano the option of korea plug(220v)?](https://community.anovaculinary.com/t/could-i-buy-anova-nano-the-option-of-korea-plug-220v/22947)
**Author:** [@Jewoo](https://community.anovaculinary.com/u/Jewoo)\ **Replies:** 2\ **Last updated:** [September 22, 2019, 4:04am UTC](https://community.anovaculinary.com/t/could-i-buy-anova-nano-the-option-of-korea-plug-220v/22947 "2019-09-22T04:04:49Z")
I would like to buy 1 qty of the Anova nano to use in seoul, korea. How would I make a deal ? --- ## [No guide for Sirloin Steak?](https://community.anovaculinary.com/t/no-guide-for-sirloin-steak/22798)
**Author:** [@Stefan592](https://community.anovaculinary.com/u/Stefan592)\ **Replies:** 3\ **Last updated:** [September 12, 2019, 2:39am UTC](https://community.anovaculinary.com/t/no-guide-for-sirloin-steak/22798 "2019-09-12T02:39:13Z")
This may be a dumb question but why isn't there a guide for Sirloin Steak? --- ## [Question between two models](https://community.anovaculinary.com/t/question-between-two-models/22804)
**Author:** [@mlepak](https://community.anovaculinary.com/u/mlepak)\ **Replies:** 1\ **Last updated:** [September 11, 2019, 6:48pm UTC](https://community.anovaculinary.com/t/question-between-two-models/22804 "2019-09-11T18:48:35Z")
I was wondering if anyone knew the difference in cooking time between the base model and the new model they are just releasing? --- ## [Help! are my beef ribs still safe to eat?](https://community.anovaculinary.com/t/help-are-my-beef-ribs-still-safe-to-eat/22769)
**Author:** [@luluballou](https://community.anovaculinary.com/u/luluballou)\ **Replies:** 3\ **Last updated:** [September 9, 2019, 4:07pm UTC](https://community.anovaculinary.com/t/help-are-my-beef-ribs-still-safe-to-eat/22769 "2019-09-09T16:07:00Z")
Hi, newbie here. Just tried my first recipe - beef short ribs. I found a recipe online where I only needed to cook them for 36 hours as opposed to 48, at 150 degress. When I came down to the kitchen this morning, the a… --- ## [chicken thighs - safe?](https://community.anovaculinary.com/t/chicken-thighs-safe/22758)
**Author:** [@CymruCooks](https://community.anovaculinary.com/u/CymruCooks)\ **Replies:** 4\ **Last updated:** [September 9, 2019, 4:33am UTC](https://community.anovaculinary.com/t/chicken-thighs-safe/22758 "2019-09-09T04:33:00Z")
I cooked chicken thighs for 2 hours at 165F, finished by frying each side for 3 minutes. things looked good; juices ran clear, BUT the flesh which touched the bone was red, not the usual brown/gray of fully cooked. I fig… --- ## [Tell me how dumb I was....](https://community.anovaculinary.com/t/tell-me-how-dumb-i-was/22727)
**Author:** [@Fishchris](https://community.anovaculinary.com/u/Fishchris)\ **Replies:** 5\ **Last updated:** [September 8, 2019, 3:54pm UTC](https://community.anovaculinary.com/t/tell-me-how-dumb-i-was/22727 "2019-09-08T15:54:59Z")
....to pass up this deal ? :frowning: So a few days ago I was in my local Wal Mart family market, and they had about 10 big booming Beef Briskets, anywhere from 14 lbs, to 20 lbs, all marked down to about 30% off of a… --- ## [Problems with app after update](https://community.anovaculinary.com/t/problems-with-app-after-update/22732)
**Author:** [@Edgey](https://community.anovaculinary.com/u/Edgey)\ **Replies:** 1\ **Last updated:** [September 8, 2019, 3:21am UTC](https://community.anovaculinary.com/t/problems-with-app-after-update/22732 "2019-09-08T03:21:30Z")
Anyone noticed any issues with app after recent update? --- ## [Best way to sear your meat after SV](https://community.anovaculinary.com/t/best-way-to-sear-your-meat-after-sv/22467)
**Author:** [@Fishchris](https://community.anovaculinary.com/u/Fishchris)\ **Replies:** 18\ **Last updated:** [September 3, 2019, 2:37pm UTC](https://community.anovaculinary.com/t/best-way-to-sear-your-meat-after-sv/22467 "2019-09-03T14:37:29Z")
The only thing I disagree with, is that the torch is super practical and easy. Mine stays hooked up to our 20 lb propane bottle all the time. I walk out with the meat, turn on the gas, hit the auto sparker, and my meat… --- ## [Any hope for IFTTT or API support?](https://community.anovaculinary.com/t/any-hope-for-ifttt-or-api-support/22646)
**Author:** [@EDalq](https://community.anovaculinary.com/u/EDalq)\ **Replies:** 1\ **Last updated:** [September 3, 2019, 2:30pm UTC](https://community.anovaculinary.com/t/any-hope-for-ifttt-or-api-support/22646 "2019-09-03T14:30:49Z")
I got my Anova years ago based on that blog post. 4 years later there is a new physical device but still no cloud integrations. So many times when I use it I wish I could trigger other events off the current temperatur… --- ## [Anova precision Nano not heating](https://community.anovaculinary.com/t/anova-precision-nano-not-heating/22622)
**Author:** [@Andreicondor](https://community.anovaculinary.com/u/Andreicondor)\ **Replies:** 6\ **Last updated:** [September 3, 2019, 2:26pm UTC](https://community.anovaculinary.com/t/anova-precision-nano-not-heating/22622 "2019-09-03T14:26:15Z")
Hi there, I have recently received an Anova Precision Nano as a gift from a friend from US. I managed to use it twice and worked like a charm. The third time, however the unit would not heat the water. It is only circula… --- ## [Yogurt](https://community.anovaculinary.com/t/yogurt/22619)
**Author:** [@AJS](https://community.anovaculinary.com/u/AJS)\ **Replies:** 3\ **Last updated:** [September 2, 2019, 6:46am UTC](https://community.anovaculinary.com/t/yogurt/22619 "2019-09-02T06:46:37Z")
Am about to embark on my first making of yogurt I will follow instructions to the letter My question is can this batch, hoping it works properly, be used to make the next batch???? I have small container of good quality … --- ## [Poor Bluetooth connection after iOS app update.](https://community.anovaculinary.com/t/poor-bluetooth-connection-after-ios-app-update/22617)
**Author:** [@mikeouwen](https://community.anovaculinary.com/u/mikeouwen)\ **Replies:** 4\ **Last updated:** [September 1, 2019, 8:52pm UTC](https://community.anovaculinary.com/t/poor-bluetooth-connection-after-ios-app-update/22617 "2019-09-01T20:52:43Z")
I'm using Anova Nano. The app connects when I boot it up the first time but then if I move the phone a bit it will disconnect and won't ever find the Nano until I close the app completely and boot it up again. It also … --- ## [Android App update](https://community.anovaculinary.com/t/android-app-update/22630)
**Author:** [@Jl\_Eastin](https://community.anovaculinary.com/u/Jl_Eastin)\ **Replies:** 0\ **Last updated:** [September 1, 2019, 7:40pm UTC](https://community.anovaculinary.com/t/android-app-update/22630 "2019-09-01T19:40:17Z")
Does anyone know where they moved the guides to on the new app? I only have search and favorites. When I touch the category it lists recipes not items that were in the guides. Can they be found on Anova.com --- ## [New android app update](https://community.anovaculinary.com/t/new-android-app-update/14073)
**Author:** [@Nalob](https://community.anovaculinary.com/u/Nalob)\ **Replies:** 13\ **Last updated:** [August 31, 2019, 11:51pm UTC](https://community.anovaculinary.com/t/new-android-app-update/14073 "2019-08-31T23:51:55Z")
Anyone else has their temp changing randomly on its own after the new android update? I set my temp to 140f and it keeps changing on its own. It was 135f 131f and other random temps. It worked perfectly before the recent… --- ## [Can anyone point me to the Bluetooth communication and command protocol for the precitison cooker?](https://community.anovaculinary.com/t/can-anyone-point-me-to-the-bluetooth-communication-and-command-protocol-for-the-precitison-cooker/651)
**Author:** [@Robr](https://community.anovaculinary.com/u/Robr)\ **Replies:** 14\ **Last updated:** [August 29, 2019, 4:57am UTC](https://community.anovaculinary.com/t/can-anyone-point-me-to-the-bluetooth-communication-and-command-protocol-for-the-precitison-cooker/651 "2019-08-29T04:57:14Z")
We use the precision cooker to maintain a water bath temperature on a piece of equipment we manufacture (works great too!). We would like to have our controller (which has a Microchip RN4020 Bluetooth V4.1 low energy mo… --- ## [WiFi vs Bluethooth models?](https://community.anovaculinary.com/t/wifi-vs-bluethooth-models/765)
**Author:** [@Kamelion](https://community.anovaculinary.com/u/Kamelion)\ **Replies:** 10\ **Last updated:** [August 29, 2019, 4:47am UTC](https://community.anovaculinary.com/t/wifi-vs-bluethooth-models/765 "2019-08-29T04:47:48Z")
Dear Community, I am about to buy my first sous vide circulator, and am leaning towards Anova. Considering the somewhat confusing pricing (often, the WiFi model is cheaper than the BT, for example) I ask you the followi… --- ## [Why the phone needs Wi-fi when using BT only?](https://community.anovaculinary.com/t/why-the-phone-needs-wi-fi-when-using-bt-only/14023)
**Author:** [@eat](https://community.anovaculinary.com/u/eat)\ **Replies:** 21\ **Last updated:** [April 13, 2018, 12:15pm UTC](https://community.anovaculinary.com/t/why-the-phone-needs-wi-fi-when-using-bt-only/14023 "2018-04-13T12:15:33Z")
Why the phone needs Wi-fi when using BT? Used the stick the first time last night. All smooth. But why the app gave me a 'no wi-fi' warning? I have the BT only stick (no Wi-fi) and I was connected to BT. So why the app… --- ## [Auto switch off with program](https://community.anovaculinary.com/t/auto-switch-off-with-program/22450)
**Author:** [@Malcvxer](https://community.anovaculinary.com/u/Malcvxer)\ **Replies:** 2\ **Last updated:** [August 23, 2019, 3:28pm UTC](https://community.anovaculinary.com/t/auto-switch-off-with-program/22450 "2019-08-23T15:28:40Z")
Have used the unit many times but currently cooking ribs for 36 hours on auto. The problem is that the timer expires in the early hours of the morning!!! Two questions therefore: 1. Does the program automatically switch… --- ## [Help with app](https://community.anovaculinary.com/t/help-with-app/22459)
**Author:** [@Anova\_disapointed\_me](https://community.anovaculinary.com/u/Anova_disapointed_me)\ **Replies:** 6\ **Last updated:** [August 22, 2019, 10:10am UTC](https://community.anovaculinary.com/t/help-with-app/22459 "2019-08-22T10:10:57Z")
The app keeps adding 1 additional hour to cook time. What is wrong with this possessed piece of garbage application. Look you guys built a great Sous Vide machine doodad. Let us use someone else's app to control it. YOUR… --- ## [Poor Service](https://community.anovaculinary.com/t/poor-service/22427)
**Author:** [@ghmarsh1925](https://community.anovaculinary.com/u/ghmarsh1925)\ **Replies:** 1\ **Last updated:** [August 19, 2019, 6:56pm UTC](https://community.anovaculinary.com/t/poor-service/22427 "2019-08-19T18:56:59Z")
Anova used be very responsive on service. I am on my second unit - it was defective and the process I had to go through and the time it took to get a replacement authorized was a joke. And now I can't get them to send … --- ## [ANOVA displays "f" then "c"](https://community.anovaculinary.com/t/anova-displays-f-then-c/22416)
**Author:** [@Orpsousvide](https://community.anovaculinary.com/u/Orpsousvide)\ **Replies:** 1\ **Last updated:** [August 18, 2019, 8:54pm UTC](https://community.anovaculinary.com/t/anova-displays-f-then-c/22416 "2019-08-18T20:54:58Z")
I attempted a 24 hour recipe with short ribs. After 18 hours the precision cooker started beeping, then stopped connecting. It then only showed the letter "F", then "C". I turned it on and off again and it still wouldn't… --- ## [Stopped Heating and then Over Heated](https://community.anovaculinary.com/t/stopped-heating-and-then-over-heated/828)
**Author:** [@Tarwin](https://community.anovaculinary.com/u/Tarwin)\ **Replies:** 7\ **Last updated:** [August 18, 2019, 1:47pm UTC](https://community.anovaculinary.com/t/stopped-heating-and-then-over-heated/828 "2019-08-18T13:47:09Z")
So, just bought the Wifi version a couple days ago. I have used it three times to test it out since I have never had or done Sous Vide cooking before. Did some pork chops, some steak and everything seemed ok. Then dec… --- ## [Nano displays wrong temp](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359)
**Author:** [@JEE](https://community.anovaculinary.com/u/JEE)\ **Replies:** 5\ **Last updated:** [August 15, 2019, 2:24pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359 "2019-08-15T14:24:18Z")
I've had 3 fails in the past 3-4 weeks. There have also been several successful cooks. This seems to happen on cooks \> 6hrs. I will set the temp to 131. Instant read confirms a good temp. Sometime over night, the water r… --- ## [Difficulty reconnecting via Bluetooth after leaving range of the Anova](https://community.anovaculinary.com/t/difficulty-reconnecting-via-bluetooth-after-leaving-range-of-the-anova/17159)
**Author:** [@Teggy](https://community.anovaculinary.com/u/Teggy)\ **Replies:** 3\ **Last updated:** [August 10, 2019, 6:42pm UTC](https://community.anovaculinary.com/t/difficulty-reconnecting-via-bluetooth-after-leaving-range-of-the-anova/17159 "2019-08-10T18:42:31Z")
Hi, I have a Bluetooth Anova that I started using this week. I have no problem connecting to the unit via the app and starting the cooking process. However, the trouble has come when I leave and come back to check on t… --- ## [The motor died](https://community.anovaculinary.com/t/the-motor-died/22267)
**Author:** [@fixare](https://community.anovaculinary.com/u/fixare)\ **Replies:** 2\ **Last updated:** [August 5, 2019, 2:50pm UTC](https://community.anovaculinary.com/t/the-motor-died/22267 "2019-08-05T14:50:56Z")
Hi I bought 2 Anovas sometime in 2017 I think, now has the engine died on one of them. What to do? --- ## [Do you use a torch for searing ?](https://community.anovaculinary.com/t/do-you-use-a-torch-for-searing/22239)
**Author:** [@Fishchris](https://community.anovaculinary.com/u/Fishchris)\ **Replies:** 3\ **Last updated:** [August 5, 2019, 7:17am UTC](https://community.anovaculinary.com/t/do-you-use-a-torch-for-searing/22239 "2019-08-05T07:17:33Z")
Why, or why not ? I bought my military grade flame thrower (not really, but one might think so :slight\_smile: lol) from Harbor Freight for $28 and it works fantastically :slight\_smile: Funnest part of the whole SV cook… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=9) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=11)