# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=4 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 5 --- ## [Temperature wheel jumps around](https://community.anovaculinary.com/t/temperature-wheel-jumps-around/351)
**Author:** [@tsumik](https://community.anovaculinary.com/u/tsumik)\ **Replies:** 5\ **Last updated:** [November 2, 2021, 5:06pm UTC](https://community.anovaculinary.com/t/temperature-wheel-jumps-around/351 "2021-11-02T17:06:43Z")
when I attempt to change the temperature with the wheel on the front of the unit the temperature jumps around randomly. Can this be fixed? --- ## [Stop code on Anova pro](https://community.anovaculinary.com/t/stop-code-on-anova-pro/29269)
**Author:** [@Daniel\_Keller](https://community.anovaculinary.com/u/Daniel_Keller)\ **Replies:** 1\ **Last updated:** [September 8, 2021, 3:59pm UTC](https://community.anovaculinary.com/t/stop-code-on-anova-pro/29269 "2021-09-08T15:59:41Z")
So over this POS. 2nd time using it out of the box. Keep getting a stop code. Everything I find online says that something is in the impeller. I’ve cleaned it and run it without the shroud and there is nothing remotely n… --- ## [Cook Sausage Before Freezing](https://community.anovaculinary.com/t/cook-sausage-before-freezing/27308)
**Author:** [@qloryman](https://community.anovaculinary.com/u/qloryman)\ **Replies:** 4\ **Last updated:** [August 25, 2021, 2:30pm UTC](https://community.anovaculinary.com/t/cook-sausage-before-freezing/27308 "2021-08-25T14:30:17Z")
I LOVE my Anova Sous Vide and am stretching my traditional and regular pre-grill steak or chicken sous vide routine. I want to make link (casing) sausage (2/3 venison 1/3 pork) for the freezer. A lot of people recommend … --- ## [Timer Function on the Anova Precision Cooker](https://community.anovaculinary.com/t/timer-function-on-the-anova-precision-cooker/334)
**Author:** [@adnewman](https://community.anovaculinary.com/u/adnewman)\ **Replies:** 107\ **Last updated:** [August 16, 2021, 7:53pm UTC](https://community.anovaculinary.com/t/timer-function-on-the-anova-precision-cooker/334 "2021-08-16T19:53:35Z")
Actually a couple of timer questions. It appears that after the cooker has reached temperature, to activate the timer you need to: Hold the "play" button down for 8 seconds. During that time the display will chan… --- ## [power button on model anvs02](https://community.anovaculinary.com/t/power-button-on-model-anvs02/29078)
**Author:** [@Jack21](https://community.anovaculinary.com/u/Jack21)\ **Replies:** 3\ **Last updated:** [August 10, 2021, 3:53pm UTC](https://community.anovaculinary.com/t/power-button-on-model-anvs02/29078 "2021-08-10T15:53:00Z")
where is the power button --- ## [Lack of Reponse](https://community.anovaculinary.com/t/lack-of-reponse/28926)
**Author:** [@BerlinDave](https://community.anovaculinary.com/u/BerlinDave)\ **Replies:** 1\ **Last updated:** [June 23, 2021, 7:01am UTC](https://community.anovaculinary.com/t/lack-of-reponse/28926 "2021-06-23T07:01:52Z")
The clamp for my precision cooker has broken. I have glued it together but the glue doesn’t seem to hold very long. I attempted to contact Customer Support (I am in Germany) and they replied very promptly asking for the… --- ## [Precision Oven vs Precision Cooker](https://community.anovaculinary.com/t/precision-oven-vs-precision-cooker/28804)
**Author:** [@Patricia](https://community.anovaculinary.com/u/Patricia)\ **Replies:** 4\ **Last updated:** [May 24, 2021, 9:13pm UTC](https://community.anovaculinary.com/t/precision-oven-vs-precision-cooker/28804 "2021-05-24T21:13:01Z")
I am comparing the cooking times and temperatures for both devices (using the sous vide mode on the oven). They differ greatly - I thought the oven in sous vide mode would be the same as the cooker. The cooker recipes … --- ## [Temperature display is reading + or - 3 to 4 degrees from Set Temperature](https://community.anovaculinary.com/t/temperature-display-is-reading-or-3-to-4-degrees-from-set-temperature/28203)
**Author:** [@RogDog](https://community.anovaculinary.com/u/RogDog)\ **Replies:** 2\ **Last updated:** [May 24, 2021, 7:15pm UTC](https://community.anovaculinary.com/t/temperature-display-is-reading-or-3-to-4-degrees-from-set-temperature/28203 "2021-05-24T19:15:20Z")
I have recently had an issue with the Precision Cooker (wi-fi model) temperature display swinging up and down 3 to 4 degrees from set temperature of 132 while running. (i.e. Varies between 127 & 136) and ruined a nice t… --- ## [Loud buzzing fan goes away with a smack](https://community.anovaculinary.com/t/loud-buzzing-fan-goes-away-with-a-smack/27721)
**Author:** [@Daniel\_Benhaim](https://community.anovaculinary.com/u/Daniel_Benhaim)\ **Replies:** 1\ **Last updated:** [May 9, 2021, 4:06pm UTC](https://community.anovaculinary.com/t/loud-buzzing-fan-goes-away-with-a-smack/27721 "2021-05-09T16:06:04Z")
Anyone else get a super loud fan buzz from the rear of unit. If I smack the oven it will subside but I feel like a Neanderthal. Bad noise smack go away… Any one else have this issue. Possible causes? Possible fixes … --- ## [Lost vacuum tube](https://community.anovaculinary.com/t/lost-vacuum-tube/28731)
**Author:** [@jim2](https://community.anovaculinary.com/u/jim2)\ **Replies:** 2\ **Last updated:** [May 6, 2021, 7:49pm UTC](https://community.anovaculinary.com/t/lost-vacuum-tube/28731 "2021-05-06T19:49:05Z")
Hi, I lost the tube that comes with the vacuum sealer pro, is it possible to purchase a replacement? Kind regards Jim --- ## [Anova Silicone Bag question](https://community.anovaculinary.com/t/anova-silicone-bag-question/28711)
**Author:** [@anderrob](https://community.anovaculinary.com/u/anderrob)\ **Replies:** 1\ **Last updated:** [April 29, 2021, 7:27pm UTC](https://community.anovaculinary.com/t/anova-silicone-bag-question/28711 "2021-04-29T19:27:39Z")
Hi, I just bought two Anova Silicone bags and have a question. Can I submerge the bag “sideways” so that I can get more food underwater? They seem to be designed vertically rather than horizontally. For example, there… --- ## [Wifi connection issues](https://community.anovaculinary.com/t/wifi-connection-issues/10965)
**Author:** [@hauggen](https://community.anovaculinary.com/u/hauggen)\ **Replies:** 23\ **Last updated:** [April 18, 2021, 7:01am UTC](https://community.anovaculinary.com/t/wifi-connection-issues/10965 "2021-04-18T07:01:53Z")
Hi, I'm using an Apple Airport Express and I can't seem to be able to connect to my Anova with wifi. The bluetooth works fine, but the wifi just doesn't work at all. I tried resetting Anova and uninstall and reinsta… --- ## [How do you shut if off?](https://community.anovaculinary.com/t/how-do-you-shut-if-off/196)
**Author:** [@midmopub](https://community.anovaculinary.com/u/midmopub)\ **Replies:** 7\ **Last updated:** [April 9, 2021, 6:24pm UTC](https://community.anovaculinary.com/t/how-do-you-shut-if-off/196 "2021-04-09T18:24:25Z")
The Anova One had a ON/OFF switch in the back, for the life of me the only way i can figure out to shut it down when not in use is to unplug it. Is it meant to leave on all the time? --- ## [Temperature keeps raising](https://community.anovaculinary.com/t/temperature-keeps-raising/23718)
**Author:** [@Juanp\_JotaPe](https://community.anovaculinary.com/u/Juanp_JotaPe)\ **Replies:** 5\ **Last updated:** [February 24, 2021, 11:43pm UTC](https://community.anovaculinary.com/t/temperature-keeps-raising/23718 "2021-02-24T23:43:24Z")
Hi, no matter the temperature I set on the SV, the temperature keeps rising until 211F. What should do? I tested the temperature with a thermometer and it is accurate, it really reaches that temperature. Please help. Th… --- ## [App says Cook is finished, APC continues regardless](https://community.anovaculinary.com/t/app-says-cook-is-finished-apc-continues-regardless/12035)
**Author:** [@magtape](https://community.anovaculinary.com/u/magtape)\ **Replies:** 14\ **Last updated:** [February 23, 2021, 7:45am UTC](https://community.anovaculinary.com/t/app-says-cook-is-finished-apc-continues-regardless/12035 "2021-02-23T07:45:48Z")
My up-to-date app on iOS is telling me my cook is finished but the timer has over 47 hours to go! The APC is fine and its timer is counting down ok, but the app doesn’t recognise the timer is on (though it reports the r… --- ## [How do I Turn off the loud beeps](https://community.anovaculinary.com/t/how-do-i-turn-off-the-loud-beeps/1093)
**Author:** [@Buddhawarrior](https://community.anovaculinary.com/u/Buddhawarrior)\ **Replies:** 14\ **Last updated:** [February 23, 2021, 7:28am UTC](https://community.anovaculinary.com/t/how-do-i-turn-off-the-loud-beeps/1093 "2021-02-23T07:28:12Z")
Is there anyway to turn off the beep? Or at least turn it way down? My wife has a medical condition where her hearing is super sensitive. The beep is extremely shrill and loud and really hurts her ear. It's cause enough … --- ## [Wifi + Bluetooth Model Connection Issues](https://community.anovaculinary.com/t/wifi-bluetooth-model-connection-issues/3224)
**Author:** [@auxout](https://community.anovaculinary.com/u/auxout)\ **Replies:** 23\ **Last updated:** [October 24, 2020, 11:19am UTC](https://community.anovaculinary.com/t/wifi-bluetooth-model-connection-issues/3224 "2020-10-24T11:19:05Z")
I decided to try out my anova Wifi+Bluetooth model today. Plugged in the machine, fired up the app and it paired no problem then I did Wifi connect and that worked as well, even though I have a 25 character password. The… --- ## [Current temperautre of Anova Precision Cooker Pro stucked at 29 degrees](https://community.anovaculinary.com/t/current-temperautre-of-anova-precision-cooker-pro-stucked-at-29-degrees/28122)
**Author:** [@Dustin](https://community.anovaculinary.com/u/Dustin)\ **Replies:** 6\ **Last updated:** [February 12, 2021, 1:27pm UTC](https://community.anovaculinary.com/t/current-temperautre-of-anova-precision-cooker-pro-stucked-at-29-degrees/28122 "2021-02-12T13:27:33Z")
I just bought the precision cooker pro last year through Amazon and excited to use it. Plugged it in and use it for the first time and everything seemed fine…but after I used it for the second time I set the desired temp… --- ## [Waiting for your Anova?](https://community.anovaculinary.com/t/waiting-for-your-anova/3067)
**Author:** [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Replies:** 8\ **Last updated:** [February 9, 2021, 6:42am UTC](https://community.anovaculinary.com/t/waiting-for-your-anova/3067 "2021-02-09T06:42:29Z")
It’s stressful, It’s the holidays, you want your precision cooker. We are so sorry about the delays, and understand your frustration of not being able to give an amazing gift, or cook a spectacular meal for your family. … --- ## [Defarboxylation using Anova Nano?](https://community.anovaculinary.com/t/defarboxylation-using-anova-nano/28078)
**Author:** [@Peaceful](https://community.anovaculinary.com/u/Peaceful)\ **Replies:** 0\ **Last updated:** [January 30, 2021, 8:43pm UTC](https://community.anovaculinary.com/t/defarboxylation-using-anova-nano/28078 "2021-01-30T20:43:57Z")
I have seen a recipe on the site for decarboxylation of cannabis at 200º F for 1 hour. With the Anova Nano, which has a peakl temperature of 197º, what would the time needed? Or anything else useful to know. Thanks! --- ## [Electrical smell from new Anova](https://community.anovaculinary.com/t/electrical-smell-from-new-anova/15179)
**Author:** [@RealFBNick](https://community.anovaculinary.com/u/RealFBNick)\ **Replies:** 7\ **Last updated:** [January 28, 2021, 3:47pm UTC](https://community.anovaculinary.com/t/electrical-smell-from-new-anova/15179 "2021-01-28T15:47:17Z")
I have a Eurochef cooker/circulator and now I have bought an Anova based on my results from the Eurochef. I have tried the Anova twice, without any food, just testing. It produces an unpleasant "electrical" smell; I s… --- ## [Oct 26 Batch - :)](https://community.anovaculinary.com/t/oct-26-batch/27168)
**Author:** [@RickSanson](https://community.anovaculinary.com/u/RickSanson)\ **Replies:** 4\ **Last updated:** [January 27, 2021, 7:56pm UTC](https://community.anovaculinary.com/t/oct-26-batch/27168 "2021-01-27T19:56:10Z")
Just received my APO today. Zero issues, no wifi or firmware update problems. I made up a low country boil-type thing, “sous-vide” conditions for potatoes and mushrooms @ 212 (yes, it made to 212/100%) then did fish, shr… --- ## [High Temp Cooking with APC](https://community.anovaculinary.com/t/high-temp-cooking-with-apc/27977)
**Author:** [@Cothek](https://community.anovaculinary.com/u/Cothek)\ **Replies:** 2\ **Last updated:** [January 20, 2021, 2:49pm UTC](https://community.anovaculinary.com/t/high-temp-cooking-with-apc/27977 "2021-01-20T14:49:10Z")
I tried cooking mashed potatoes last night at 196 for an hour but after an hour and a half of warming up my APC never got above 185. So I tried again today without anything in the bath and after an hour of warming up it … --- ## [Trouble communicating with your Anova](https://community.anovaculinary.com/t/trouble-communicating-with-your-anova/27956)
**Author:** [@boris](https://community.anovaculinary.com/u/boris)\ **Replies:** 2\ **Last updated:** [January 19, 2021, 8:57am UTC](https://community.anovaculinary.com/t/trouble-communicating-with-your-anova/27956 "2021-01-19T08:57:26Z")
Hello Very often, when I am trying to use the app to control my APC, I am getting “There was trouble communicating…” message. Until now, I just restarted the app and the issue was solved. But the trick doesn’t work anym… --- ## [Developer API/SDK](https://community.anovaculinary.com/t/developer-api-sdk/748)
**Author:** [@TMAR](https://community.anovaculinary.com/u/TMAR)\ **Replies:** 13\ **Last updated:** [January 18, 2021, 9:21am UTC](https://community.anovaculinary.com/t/developer-api-sdk/748 "2021-01-18T09:21:27Z")
Whats’s the status on the developer API that Rod Begbie talked about in the following blog post Cloud Cooking — Welcome to the future! ? --- ## [Eye round cooking time](https://community.anovaculinary.com/t/eye-round-cooking-time/27965)
**Author:** [@ibbeachnana](https://community.anovaculinary.com/u/ibbeachnana)\ **Replies:** 2\ **Last updated:** [January 16, 2021, 4:25pm UTC](https://community.anovaculinary.com/t/eye-round-cooking-time/27965 "2021-01-16T16:25:03Z")
My husband is not fond of the overnight cooking time for an eye round roast can I break up the sous vide time? For example, if the time is 18-24 hours can I sous vide for 1/2 the time, ice down the roast, refrigerate, a… --- ## [Next time join the community before you buy it](https://community.anovaculinary.com/t/next-time-join-the-community-before-you-buy-it/27941)
**Author:** [@MooKowKilla](https://community.anovaculinary.com/u/MooKowKilla)\ **Replies:** 1\ **Last updated:** [January 13, 2021, 3:12pm UTC](https://community.anovaculinary.com/t/next-time-join-the-community-before-you-buy-it/27941 "2021-01-13T15:12:21Z")
hours and hours of waisted effort. cant connect. what a piece of feces --- ## [Problem with app or unit?](https://community.anovaculinary.com/t/problem-with-app-or-unit/27872)
**Author:** [@dojoboy](https://community.anovaculinary.com/u/dojoboy)\ **Replies:** 1\ **Last updated:** [January 6, 2021, 2:00pm UTC](https://community.anovaculinary.com/t/problem-with-app-or-unit/27872 "2021-01-06T14:00:20Z")
I am not sure if there is something wrong with my sous vide Precision Cooker, or if I am doing something wrong. It connects fine to my wireless network, and the app recognizes the sous vide. When I change the time or tem… --- ## [Can this thing alert me if it stops heating?](https://community.anovaculinary.com/t/can-this-thing-alert-me-if-it-stops-heating/24760)
**Author:** [@FuzzyBuddy](https://community.anovaculinary.com/u/FuzzyBuddy)\ **Replies:** 9\ **Last updated:** [January 5, 2021, 2:04pm UTC](https://community.anovaculinary.com/t/can-this-thing-alert-me-if-it-stops-heating/24760 "2021-01-05T14:04:26Z")
I just got the Anovos Precision Cooker with WIFI I need to know if this thing can alert me if it stops heating in middle of the night or if the temperature drops below the set point. I don’t see anything about this in … --- ## [Cooking time per weight](https://community.anovaculinary.com/t/cooking-time-per-weight/9496)
**Author:** [@Shuja](https://community.anovaculinary.com/u/Shuja)\ **Replies:** 11\ **Last updated:** [January 5, 2021, 12:17am UTC](https://community.anovaculinary.com/t/cooking-time-per-weight/9496 "2021-01-05T00:17:23Z")
For instance, how long should I cook a 25 oz steak at 65 C ? [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=3) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?no_subcategories=false&page=5)