# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=17 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 18 --- ## [To insulate or not to insulate, that is the question](https://community.anovaculinary.com/t/to-insulate-or-not-to-insulate-that-is-the-question/16138)
**Author:** [@Graham\_Doyle](https://community.anovaculinary.com/u/Graham_Doyle)\ **Replies:** 6\ **Last updated:** [August 25, 2018, 2:07pm UTC](https://community.anovaculinary.com/t/to-insulate-or-not-to-insulate-that-is-the-question/16138 "2018-08-25T14:07:03Z")
So do you need to insulate the cooking pot, or place a lid on it when cooking. Just started my first 16 hour cook and am interested in your responses --- ## [Why does the Android App need location access?](https://community.anovaculinary.com/t/why-does-the-android-app-need-location-access/8300)
**Author:** [@jat255](https://community.anovaculinary.com/u/jat255)\ **Replies:** 9\ **Last updated:** [August 25, 2018, 1:35am UTC](https://community.anovaculinary.com/t/why-does-the-android-app-need-location-access/8300 "2018-08-25T01:35:20Z")
Just received my Anova (Wifi) today and cooking my first dinner in it as we speak. I was just curious as to why the app needs precise GPS location to set up a new cooker? Surely the circulator doesn't have GPS in it, and… --- ## [How do you find your Backer ID](https://community.anovaculinary.com/t/how-do-you-find-your-backer-id/76)
**Author:** [@bentebriis](https://community.anovaculinary.com/u/bentebriis)\ **Replies:** 4\ **Last updated:** [August 24, 2018, 11:47pm UTC](https://community.anovaculinary.com/t/how-do-you-find-your-backer-id/76 "2018-08-24T23:47:12Z")
I just followed the link provided in project update #19 When I first opened the link 2 days ago it was possible to see a date according to your chosen reward (or whatever it's called). Now you can only get a date if yo… --- ## [Where is the juice?](https://community.anovaculinary.com/t/where-is-the-juice/16250)
**Author:** [@Bill\_Lynch](https://community.anovaculinary.com/u/Bill_Lynch)\ **Replies:** 7\ **Last updated:** [August 23, 2018, 3:41pm UTC](https://community.anovaculinary.com/t/where-is-the-juice/16250 "2018-08-23T15:41:38Z")
I have been using the Anova for about a year. In doing beef at 128f, the meat is perfect, as far as all being medium rare, but it's never juicy inside. My wife wants me to cook the beef on the grill, like I used to. A… --- ## [WiFi? Ugh.](https://community.anovaculinary.com/t/wifi-ugh/16296)
**Author:** [@jsechler](https://community.anovaculinary.com/u/jsechler)\ **Replies:** 2\ **Last updated:** [August 22, 2018, 5:00pm UTC](https://community.anovaculinary.com/t/wifi-ugh/16296 "2018-08-22T17:00:41Z")
I was so excited to get my Anova WiFi today only to spend several hours trying to get it connected to WiFi with no luck. I have tried everything I can find. I have the correct equipment. I am ready to return it and buy a… --- ## [I've looked but I can't find!](https://community.anovaculinary.com/t/ive-looked-but-i-cant-find/16274)
**Author:** [@candj23](https://community.anovaculinary.com/u/candj23)\ **Replies:** 3\ **Last updated:** [August 21, 2018, 4:29pm UTC](https://community.anovaculinary.com/t/ive-looked-but-i-cant-find/16274 "2018-08-21T16:29:49Z")
Hi, sorry I am fairly sure that this will have been covered, and probably more than once, but not being used to the forum yet I can't find the information I need. As I said, this is all new to me and I was helped greatly… --- ## [Epic Failure](https://community.anovaculinary.com/t/epic-failure/356)
**Author:** [@kevinrogers](https://community.anovaculinary.com/u/kevinrogers)\ **Replies:** 13\ **Last updated:** [August 20, 2018, 10:33pm UTC](https://community.anovaculinary.com/t/epic-failure/356 "2018-08-20T22:33:28Z")
I received my Anovas in early January, I've used them a dozen or so times successfully on simple / short cook items that weren't in the bath more than an hour or two. I attempted to make the 72-hour short ribs for a d… --- ## [Has This Happened To Anyone?](https://community.anovaculinary.com/t/has-this-happened-to-anyone/727)
**Author:** [@BarbaraS](https://community.anovaculinary.com/u/BarbaraS)\ **Replies:** 6\ **Last updated:** [August 20, 2018, 10:29pm UTC](https://community.anovaculinary.com/t/has-this-happened-to-anyone/727 "2018-08-20T22:29:43Z")
The first time I cooked with my unit, everything went fine. The filets turned out wonderfully and I was in love with my new toy. The second time I used my unit, it went haywire on me. I was cooking another filet to be… --- ## [First time sous vider but it's not working, am I doing something wrong here?](https://community.anovaculinary.com/t/first-time-sous-vider-but-its-not-working-am-i-doing-something-wrong-here/16227)
**Author:** [@Patrick\_Pierce](https://community.anovaculinary.com/u/Patrick_Pierce)\ **Replies:** 1\ **Last updated:** [August 17, 2018, 3:57am UTC](https://community.anovaculinary.com/t/first-time-sous-vider-but-its-not-working-am-i-doing-something-wrong-here/16227 "2018-08-17T03:57:14Z")
Hello there! I just bought an Anova Culinary A2.2-120V-US Sous Vide Precision Cooker Bluetooth, Immersion Circulator, 800 Watts, Black on Prime Day and opened it about 45 minutes ago to sous vide some salmon. I anchored … --- ## [Setting time and temp for beginners](https://community.anovaculinary.com/t/setting-time-and-temp-for-beginners/7633)
**Author:** [@Nancyd](https://community.anovaculinary.com/u/Nancyd)\ **Replies:** 3\ **Last updated:** [August 13, 2018, 10:37am UTC](https://community.anovaculinary.com/t/setting-time-and-temp-for-beginners/7633 "2018-08-13T10:37:17Z")
My unit does not have a "clock" icon. The start button never changes from red. What am I doing wrong or do I have a defective unit? --- ## [Anova V2 using only 450W when heating up water](https://community.anovaculinary.com/t/anova-v2-using-only-450w-when-heating-up-water/15724)
**Author:** [@Cosoriog](https://community.anovaculinary.com/u/Cosoriog)\ **Replies:** 2\ **Last updated:** [August 10, 2018, 1:08am UTC](https://community.anovaculinary.com/t/anova-v2-using-only-450w-when-heating-up-water/15724 "2018-08-10T01:08:08Z")
Hi I measured energy usage by anova v2 (900 w) and I see a Max consumption of about 450 watts when heating up water (before it reaches final temperature). I measured consumption using two methods: TPLink hs110 has en… --- ## [App notification of power failure or Auto-Resume?](https://community.anovaculinary.com/t/app-notification-of-power-failure-or-auto-resume/16086)
**Author:** [@scottuf](https://community.anovaculinary.com/u/scottuf)\ **Replies:** 0\ **Last updated:** [August 8, 2018, 6:29pm UTC](https://community.anovaculinary.com/t/app-notification-of-power-failure-or-auto-resume/16086 "2018-08-08T18:29:47Z")
Why does the app not notify us if the power goes out and the temperature drops from what it was set at. This is the second time that this has happened to me. Last time I didn't check the app and when I got home the water… --- ## [Water level sensor persistent failure - can it be circumvented?](https://community.anovaculinary.com/t/water-level-sensor-persistent-failure-can-it-be-circumvented/15860)
**Author:** [@nopcbs2](https://community.anovaculinary.com/u/nopcbs2)\ **Replies:** 3\ **Last updated:** [August 8, 2018, 6:56am UTC](https://community.anovaculinary.com/t/water-level-sensor-persistent-failure-can-it-be-circumvented/15860 "2018-08-08T06:56:24Z")
We use as many as eight units at a time units in our laboratory as low cost heater/circulators in constant temperature baths at up to 90 F. No food preparation is involved. Our problem is apparent corrosion or fouling … --- ## [Burn smell / Pop noise when first startup / Keep beeping / Sad](https://community.anovaculinary.com/t/burn-smell-pop-noise-when-first-startup-keep-beeping-sad/15992)
**Author:** [@Andy\_Anthoine](https://community.anovaculinary.com/u/Andy_Anthoine)\ **Replies:** 5\ **Last updated:** [August 2, 2018, 11:02pm UTC](https://community.anovaculinary.com/t/burn-smell-pop-noise-when-first-startup-keep-beeping-sad/15992 "2018-08-02T23:02:11Z")
Hi, I saw your reddit post I just received my anova, decided to go for one even if i read a lot of bad review concerning the amazon model being faulty…, i ordered the 900WATTS WIFI model, was pretty excit… --- ## [Avgolemono Soup](https://community.anovaculinary.com/t/avgolemono-soup/15960)
**Author:** [@Bunnyanna](https://community.anovaculinary.com/u/Bunnyanna)\ **Replies:** 1\ **Last updated:** [July 31, 2018, 3:07pm UTC](https://community.anovaculinary.com/t/avgolemono-soup/15960 "2018-07-31T15:07:10Z")
Has anyone tried Greek egg and lemon soup (tempering eggs and lemon with chicken broth) in the sous vide? --- ## [Google Home can't find my Anova](https://community.anovaculinary.com/t/google-home-cant-find-my-anova/15707)
**Author:** [@asgallant](https://community.anovaculinary.com/u/asgallant)\ **Replies:** 1\ **Last updated:** [July 30, 2018, 6:22pm UTC](https://community.anovaculinary.com/t/google-home-cant-find-my-anova/15707 "2018-07-30T18:22:33Z")
Hi, I configured my Anova Precision cooker to connect to my WiFi network, which works well for the most part\*. I also hooked it up to Google Home following the setup guide posted in the Support section, but every time … --- ## [Timer issue](https://community.anovaculinary.com/t/timer-issue/15888)
**Author:** [@aheidemann](https://community.anovaculinary.com/u/aheidemann)\ **Replies:** 1\ **Last updated:** [July 30, 2018, 6:17pm UTC](https://community.anovaculinary.com/t/timer-issue/15888 "2018-07-30T18:17:38Z")
Hello. First time using. Strange bug on timer. Chose predefined guide for strip steak, time suggest 1 hour. Clicked start. Once preheating is done the app tells me it’s cooking but timer does not move. It’s just stuck at… --- ## [Using clingwrap to minimize evaporation loss - can the wrap touch the heater?](https://community.anovaculinary.com/t/using-clingwrap-to-minimize-evaporation-loss-can-the-wrap-touch-the-heater/15937)
**Author:** [@apc0243](https://community.anovaculinary.com/u/apc0243)\ **Replies:** 4\ **Last updated:** [July 30, 2018, 3:44pm UTC](https://community.anovaculinary.com/t/using-clingwrap-to-minimize-evaporation-loss-can-the-wrap-touch-the-heater/15937 "2018-07-30T15:44:58Z")
Basically the title, I have a 24hr cook time and I want to minimze the evaporation. I have some glad clingwrap that I’d like to use to cover the vessel. The way I’ve wrapped it though, the clingwrap is touching the heat… --- ## ["Latest Comments" in Recipes](https://community.anovaculinary.com/t/latest-comments-in-recipes/15863)
**Author:** [@cwmagui](https://community.anovaculinary.com/u/cwmagui)\ **Replies:** 16\ **Last updated:** [July 26, 2018, 9:20pm UTC](https://community.anovaculinary.com/t/latest-comments-in-recipes/15863 "2018-07-26T21:20:11Z")
Am I the only one who finds the "Latest Comments" in a recipe to be useless? I have never seen any comments, and I don't seem to have the ability to add a comment. Am I missing something? --- ## [\[App\] My recipes](https://community.anovaculinary.com/t/app-my-recipes/11844)
**Author:** [@Nunoguilherne](https://community.anovaculinary.com/u/Nunoguilherne)\ **Replies:** 5\ **Last updated:** [July 23, 2018, 9:21pm UTC](https://community.anovaculinary.com/t/app-my-recipes/11844 "2018-07-23T21:21:28Z")
Hey! Anyone else having issues with the My Recipies feature on the app? They keep disappearing.. it’s becoming a bit frustrating. --- ## [Connecting to Anova with bluetooth once WiFi is set up](https://community.anovaculinary.com/t/connecting-to-anova-with-bluetooth-once-wifi-is-set-up/15706)
**Author:** [@asgallant](https://community.anovaculinary.com/u/asgallant)\ **Replies:** 5\ **Last updated:** [July 22, 2018, 5:44pm UTC](https://community.anovaculinary.com/t/connecting-to-anova-with-bluetooth-once-wifi-is-set-up/15706 "2018-07-22T17:44:18Z")
Hi, I just got my Anova Precision cooker WiFi model, and I have it configured to connect using my home WiFi. I would like to be able to use it away from home as well, but when I tried to connect to it with the app at a… --- ## [Nano and Anova app not a good combo](https://community.anovaculinary.com/t/nano-and-anova-app-not-a-good-combo/15563)
**Author:** [@holmes4](https://community.anovaculinary.com/u/holmes4)\ **Replies:** 2\ **Last updated:** [July 15, 2018, 11:32pm UTC](https://community.anovaculinary.com/t/nano-and-anova-app-not-a-good-combo/15563 "2018-07-15T23:32:51Z")
I recently received my Nano, after having the original APC since it first came out. My first impression was that it was not "nano" - it's almost the size of the APC, but looks more cheaply made. The fixed clamp requires … --- ## [First Cook Catastrophe](https://community.anovaculinary.com/t/first-cook-catastrophe/15541)
**Author:** [@leesauer](https://community.anovaculinary.com/u/leesauer)\ **Replies:** 3\ **Last updated:** [July 14, 2018, 2:26pm UTC](https://community.anovaculinary.com/t/first-cook-catastrophe/15541 "2018-07-14T14:26:43Z")
Well I just received my new Anova and I decided to do something really simple. So I made chicken breasts. I found a recipe online for boneless, skinless chicken breasts. My chicken breasts were frozen, so I used the t… --- ## [Dim display](https://community.anovaculinary.com/t/dim-display/15498)
**Author:** [@loisseau](https://community.anovaculinary.com/u/loisseau)\ **Replies:** 1\ **Last updated:** [July 10, 2018, 10:42pm UTC](https://community.anovaculinary.com/t/dim-display/15498 "2018-07-10T22:42:08Z")
Using my new Nano and the display is barely bright enough to use. Can the brightness be increased? --- ## [When are you going to have a sale? You didn't even have a 4th July sale](https://community.anovaculinary.com/t/when-are-you-going-to-have-a-sale-you-didnt-even-have-a-4th-july-sale/15477)
**Author:** [@whenisthesale](https://community.anovaculinary.com/u/whenisthesale)\ **Replies:** 4\ **Last updated:** [July 9, 2018, 8:50pm UTC](https://community.anovaculinary.com/t/when-are-you-going-to-have-a-sale-you-didnt-even-have-a-4th-july-sale/15477 "2018-07-09T20:50:43Z")
When are you going to have a sale? You didn't even have a 4th July sale --- ## [Time between completion of phase 1 and finishing phase](https://community.anovaculinary.com/t/time-between-completion-of-phase-1-and-finishing-phase/15461)
**Author:** [@huskygirl](https://community.anovaculinary.com/u/huskygirl)\ **Replies:** 1\ **Last updated:** [July 7, 2018, 9:51pm UTC](https://community.anovaculinary.com/t/time-between-completion-of-phase-1-and-finishing-phase/15461 "2018-07-07T21:51:57Z")
What is the max time recommended between cooking chicken sous vide and then finishing it? I want to cook something else sous vide- so don't want to finish the chicken until the second sous vide is almost done. --- ## [Anova heater not working](https://community.anovaculinary.com/t/anova-heater-not-working/15444)
**Author:** [@Brett\_Owens](https://community.anovaculinary.com/u/Brett_Owens)\ **Replies:** 2\ **Last updated:** [July 7, 2018, 2:47pm UTC](https://community.anovaculinary.com/t/anova-heater-not-working/15444 "2018-07-07T14:47:10Z")
I purchased this sous vide over a year ago and it worked fine now when I tried to use it today, the fan came on but the water did not heat up. I've checked the fuse in the unit and it appears to be intact. Any recommenda… --- ## [Unable to Connect to WiFi and STRONG Plastic Smell](https://community.anovaculinary.com/t/unable-to-connect-to-wifi-and-strong-plastic-smell/11185)
**Author:** [@jbw6961](https://community.anovaculinary.com/u/jbw6961)\ **Replies:** 9\ **Last updated:** [July 6, 2018, 1:51pm UTC](https://community.anovaculinary.com/t/unable-to-connect-to-wifi-and-strong-plastic-smell/11185 "2018-07-06T13:51:59Z")
I purchased an Anova Precision Cooker (WiFi version) a few weeks ago. When the unit arrived, I couldn't get it to connect to my WiFi network. I spent the better part of 3 hours with customer support trying to resolve the… --- ## [Where's the update?](https://community.anovaculinary.com/t/wheres-the-update/59)
**Author:** [@greenmonk](https://community.anovaculinary.com/u/greenmonk)\ **Replies:** 1\ **Last updated:** [October 15, 2014, 4:14pm UTC](https://community.anovaculinary.com/t/wheres-the-update/59 "2014-10-15T16:14:47Z")
You said there would be an update last week. Where is it? People are getting restless for information. Plus, I need to know if I have to have it shipped to a different address since I'm going on a trip in November. Give … --- ## [How to connect to Bluetooth when Wifi not available?](https://community.anovaculinary.com/t/how-to-connect-to-bluetooth-when-wifi-not-available/15380)
**Author:** [@l2oBiN](https://community.anovaculinary.com/u/l2oBiN)\ **Replies:** 4\ **Last updated:** [July 3, 2018, 11:40pm UTC](https://community.anovaculinary.com/t/how-to-connect-to-bluetooth-when-wifi-not-available/15380 "2018-07-03T23:40:30Z")
I have a wifi and Bluetooth enabled anova precision. It’s been setup for wifi communication. How do I connect to it via Bluetooth when I don’t have a wifi connection? I do not see it on my available Bluetooth devices..… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=16) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=18)