# Anova Support

**URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=21

[Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md)

**Page:** 22

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## [Grinding Noise](https://community.anovaculinary.com/t/grinding-noise/10943)

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**Author:** [@Rich](https://community.anovaculinary.com/u/Rich)\
**Replies:** 8\
**Last updated:** [December 10, 2017, 5:00pm UTC](https://community.anovaculinary.com/t/grinding-noise/10943 "2017-12-10T17:00:30Z")

</div>

I just got my sous vide device, and have only used it two times now. On the first use, I noticed that if I didn't put it into the mounting clamp just right, it would make a grinding noise. I got it to work, and my food w…

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## [Full turkey Breast](https://community.anovaculinary.com/t/full-turkey-breast/11117)

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**Author:** [@Marnie](https://community.anovaculinary.com/u/Marnie)\
**Replies:** 2\
**Last updated:** [December 10, 2017, 4:58pm UTC](https://community.anovaculinary.com/t/full-turkey-breast/11117 "2017-12-10T16:58:29Z")

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Help please: shld i separate a turkey breast Into two...and how long shld i cook for and what temp?

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## [Feature request - Cook to preset time](https://community.anovaculinary.com/t/feature-request-cook-to-preset-time/11109)

<div class="topic-metadata">

**Author:** [@Anova-user](https://community.anovaculinary.com/u/Anova-user)\
**Replies:** 5\
**Last updated:** [December 10, 2017, 3:30pm UTC](https://community.anovaculinary.com/t/feature-request-cook-to-preset-time/11109 "2017-12-10T15:30:18Z")

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I would like to program the APC in the following way. I use the ice bath feature and have my food in place. The time when the meal has to be ready is also defined. Now I want to program the APC to have the food ready at …

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## [Deliver without VAT to companies with VAT number](https://community.anovaculinary.com/t/deliver-without-vat-to-companies-with-vat-number/11081)

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**Author:** [@MVRC](https://community.anovaculinary.com/u/MVRC)\
**Replies:** 2\
**Last updated:** [December 8, 2017, 3:23pm UTC](https://community.anovaculinary.com/t/deliver-without-vat-to-companies-with-vat-number/11081 "2017-12-08T15:23:42Z")

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We, as a company, have a VAT number which we can provide you. Based upon this VAT number it is possible when we buy products in other countries to deliver these without VAT. Is it possible to deliver the ANOVA without VA…

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## [Ice Bath Option in Wifi App](https://community.anovaculinary.com/t/ice-bath-option-in-wifi-app/4058)

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**Author:** [@vansous](https://community.anovaculinary.com/u/vansous)\
**Replies:** 42\
**Last updated:** [December 6, 2017, 5:16pm UTC](https://community.anovaculinary.com/t/ice-bath-option-in-wifi-app/4058 "2017-12-06T17:16:44Z")

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Hi, there used to be an ice bath option where the app will warm you on when the water gets to the point where the meat isn't safe without cooking it. I can't find it in the app any longer. And can't find the instructio…

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## [Anova Support Department](https://community.anovaculinary.com/t/anova-support-department/8894)

<div class="topic-metadata">

**Author:** [@Axe](https://community.anovaculinary.com/u/Axe)\
**Replies:** 3\
**Last updated:** [December 5, 2017, 2:55pm UTC](https://community.anovaculinary.com/t/anova-support-department/8894 "2017-12-05T14:55:48Z")

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In my 51 years of being a consumer, I have NEVER ONCE encountered such a fast, efficient, polite, courteous, understanding support staff as I have found here with Anova! Zero delay, super polite and helpful really does…

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## [Crockpot replacement?](https://community.anovaculinary.com/t/crockpot-replacement/10467)

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**Author:** [@Corey\_Scarpa](https://community.anovaculinary.com/u/Corey_Scarpa)\
**Replies:** 10\
**Last updated:** [December 4, 2017, 4:53pm UTC](https://community.anovaculinary.com/t/crockpot-replacement/10467 "2017-12-04T16:53:50Z")

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I recently bought an Anova and I haven't used it to cook anything yet but I'm trying to figure out its limitations. So my question is; Would it be possible to cook meals you'd typically cook in the crockpot? For example …

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## [bluetooth always disconnect](https://community.anovaculinary.com/t/bluetooth-always-disconnect/10869)

<div class="topic-metadata">

**Author:** [@freakernoid](https://community.anovaculinary.com/u/freakernoid)\
**Replies:** 9\
**Last updated:** [December 3, 2017, 8:01pm UTC](https://community.anovaculinary.com/t/bluetooth-always-disconnect/10869 "2017-12-03T20:01:00Z")

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I recently bought the bt version and the app with out fail always losses connection to the device. Is the app that badly built that it cant maintain the bt connection or the device it self has issue. Before ppl say the…

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## [Does the Circulator Fan Stop Working?](https://community.anovaculinary.com/t/does-the-circulator-fan-stop-working/10892)

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**Author:** [@CanS](https://community.anovaculinary.com/u/CanS)\
**Replies:** 4\
**Last updated:** [December 3, 2017, 3:44pm UTC](https://community.anovaculinary.com/t/does-the-circulator-fan-stop-working/10892 "2017-12-03T15:44:05Z")

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Hello, I'm new here. I just got my Anova from USA to Turkey and very eagerly started trying some egg receipes. There was a POP sound around 144F and the circulator fan just stopped working. This was my first run so I was…

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## [Sandwich bags](https://community.anovaculinary.com/t/sandwich-bags/10762)

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**Author:** [@Scott\_Anderson](https://community.anovaculinary.com/u/Scott_Anderson)\
**Replies:** 4\
**Last updated:** [November 29, 2017, 7:42pm UTC](https://community.anovaculinary.com/t/sandwich-bags/10762 "2017-11-29T19:42:59Z")

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I was planning to make burgers with my IC today. And i was thinking about using sandwich bags. I thought if i used them i could just fill bag and cut burger out when done. They wouldnt be round burgers but that dont matt…

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## [How I love those beeps…](https://community.anovaculinary.com/t/how-i-love-those-beeps/10387)

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**Author:** [@michihenning](https://community.anovaculinary.com/u/michihenning)\
**Replies:** 21\
**Last updated:** [November 22, 2017, 4:39pm UTC](https://community.anovaculinary.com/t/how-i-love-those-beeps/10387 "2017-11-22T16:39:09Z")

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As I'm typing this, I'm sitting here at my kitchen table with the Anova on the bench. It's heating six small mason jars with egg bites. I have the cooker set to 85 C. As you would expect, the temperature fluctuates aroun…

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## [Anova One won't turn on](https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299)

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**Author:** [@dharvey8](https://community.anovaculinary.com/u/dharvey8)\
**Replies:** 1\
**Last updated:** [November 15, 2017, 7:26pm UTC](https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299 "2017-11-15T19:26:54Z")

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Hey guys, just bought a used Anova model ASVPIPE1.2 from a friend a couple of weeks ago.I was so stoked, I've been using a cooler, hot water and a thermometer for a year. Was working great, love the device, non stop meal…

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## [always get water low warning](https://community.anovaculinary.com/t/always-get-water-low-warning/10245)

<div class="topic-metadata">

**Author:** [@Kane\_Schenn](https://community.anovaculinary.com/u/Kane_Schenn)\
**Replies:** 2\
**Last updated:** [November 9, 2017, 7:19pm UTC](https://community.anovaculinary.com/t/always-get-water-low-warning/10245 "2017-11-09T19:19:19Z")

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I bought it on ebay in April，cook with it twice a week on average. But today after starting a few minutes I got an alarm, I find it is a water low warning from cell phone app. And I add some water almost to MAX line, but…

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## [Time question](https://community.anovaculinary.com/t/time-question/10232)

<div class="topic-metadata">

**Author:** [@nbmartin](https://community.anovaculinary.com/u/nbmartin)\
**Replies:** 3\
**Last updated:** [November 9, 2017, 6:57pm UTC](https://community.anovaculinary.com/t/time-question/10232 "2017-11-09T18:57:43Z")

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When I see a recipe that says —cook at 139 degrees for 26-30 hours, does that mean the meat is ready after 26 hours, but can leave in to the 30 mark before changes start in the texture of the meat?

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## [French dip from a round roast](https://community.anovaculinary.com/t/french-dip-from-a-round-roast/10224)

<div class="topic-metadata">

**Author:** [@dolphin](https://community.anovaculinary.com/u/dolphin)\
**Replies:** 2\
**Last updated:** [November 8, 2017, 3:36pm UTC](https://community.anovaculinary.com/t/french-dip-from-a-round-roast/10224 "2017-11-08T15:36:44Z")

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I have a 2 lb round beef roast which I'd like to do medium rare for french dip sandwiches . Nearly all the recipes are for steak or brisket. Any ideas on the above Thank you

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## [Pulled pork](https://community.anovaculinary.com/t/pulled-pork/10042)

<div class="topic-metadata">

**Author:** [@nbmartin](https://community.anovaculinary.com/u/nbmartin)\
**Replies:** 9\
**Last updated:** [November 6, 2017, 4:15pm UTC](https://community.anovaculinary.com/t/pulled-pork/10042 "2017-11-06T16:15:11Z")

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Hope I’m not posting this twice. Want to get smoke flavor in pulled pork. Do I pre or post smoke and how do I do that. I do not want to use liquid smoke. Friends say you can’t do a pulled pork Sous vide. I want to prove …

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## [Connection problems](https://community.anovaculinary.com/t/connection-problems/9980)

<div class="topic-metadata">

**Author:** [@Mike\_Garick](https://community.anovaculinary.com/u/Mike_Garick)\
**Replies:** 2\
**Last updated:** [October 30, 2017, 10:21pm UTC](https://community.anovaculinary.com/t/connection-problems/9980 "2017-10-30T22:21:50Z")

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I bought this a few months a ago and we used it non stop for 2 weeks every day cooking something, ran it daily for 1 hour at times, 6 hours on some and 24 hours on others. Never disconnected and never beeped except to …

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## [Android notification](https://community.anovaculinary.com/t/android-notification/10004)

<div class="topic-metadata">

**Author:** [@mejakm](https://community.anovaculinary.com/u/mejakm)\
**Replies:** 3\
**Last updated:** [October 30, 2017, 6:53pm UTC](https://community.anovaculinary.com/t/android-notification/10004 "2017-10-30T18:53:39Z")

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Hi, Till today if I've been connected to a wi-fi or eaither to a mobile connection, I had a permanent notification in the notification bar about my cooking. Today I recognized that the notification doesn't show anymore…

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## [Hose Clamp](https://community.anovaculinary.com/t/hose-clamp/9970)

<div class="topic-metadata">

**Author:** [@stephan28](https://community.anovaculinary.com/u/stephan28)\
**Replies:** 2\
**Last updated:** [October 28, 2017, 5:44pm UTC](https://community.anovaculinary.com/t/hose-clamp/9970 "2017-10-28T17:44:24Z")

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I just received my Anova Sous Vide WiFi model that I ordered directly from Anova. I paired it with my phone and my router so all is good there. I did have to uninstall and reinstall the app for it to pair with my router.…

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## [Difference between 800W and 900W](https://community.anovaculinary.com/t/difference-between-800w-and-900w/9771)

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**Author:** [@CraigR](https://community.anovaculinary.com/u/CraigR)\
**Replies:** 3\
**Last updated:** [October 26, 2017, 6:48pm UTC](https://community.anovaculinary.com/t/difference-between-800w-and-900w/9771 "2017-10-26T18:48:11Z")

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I just bought a used Anova and would like to know the physical difference between the 800w and the 900w to make sure I did get the 900w. I know the 900w has wi-fi but no smart phone so how else can I find out?

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## [Width of steel tube/skirt](https://community.anovaculinary.com/t/width-of-steel-tube-skirt/9950)

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**Author:** [@sdf](https://community.anovaculinary.com/u/sdf)\
**Replies:** 2\
**Last updated:** [October 26, 2017, 12:14pm UTC](https://community.anovaculinary.com/t/width-of-steel-tube-skirt/9950 "2017-10-26T12:14:45Z")

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On the specification page it mentions a thickness of 6,98 cm (2.75"). Is this the size for the tube/skirt or for the upper body? If not, what is the size of the steel tube/skirt?

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## [New Anova making a grinding noise on first use](https://community.anovaculinary.com/t/new-anova-making-a-grinding-noise-on-first-use/3956)

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**Author:** [@benrub](https://community.anovaculinary.com/u/benrub)\
**Replies:** 6\
**Last updated:** [October 26, 2017, 7:43am UTC](https://community.anovaculinary.com/t/new-anova-making-a-grinding-noise-on-first-use/3956 "2017-10-26T07:43:21Z")

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I'm using my Anova Precision Cooker for the first time tonight. About an hour into cooking, the device starting making an unpleasant grinding noise. I can't figure out what it is. The bags are not touching the device. …

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## [Display showing random temperatures including minus ones](https://community.anovaculinary.com/t/display-showing-random-temperatures-including-minus-ones/9881)

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**Author:** [@magiccox](https://community.anovaculinary.com/u/magiccox)\
**Replies:** 4\
**Last updated:** [October 25, 2017, 7:14pm UTC](https://community.anovaculinary.com/t/display-showing-random-temperatures-including-minus-ones/9881 "2017-10-25T19:14:13Z")

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Hello, I was just warming my water up to 170F for some Duck Confit and my machine started beeping like crazy and showing all sorts of random high temperatures in the 400F mark and low ones in minus figures. From look…

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## [Can anyone add their recipes to the Anova Website?](https://community.anovaculinary.com/t/can-anyone-add-their-recipes-to-the-anova-website/9911)

<div class="topic-metadata">

**Author:** [@LauraH](https://community.anovaculinary.com/u/LauraH)\
**Replies:** 3\
**Last updated:** [October 25, 2017, 4:23pm UTC](https://community.anovaculinary.com/t/can-anyone-add-their-recipes-to-the-anova-website/9911 "2017-10-25T16:23:09Z")

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Hi, I was wondering if you can add your own recipes to the Anova Website or is it just for people associated with Anova? Thank you, -theboozycook

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## [Firmware upgradable?](https://community.anovaculinary.com/t/firmware-upgradable/645)

<div class="topic-metadata">

**Author:** [@rorkin](https://community.anovaculinary.com/u/rorkin)\
**Replies:** 3\
**Last updated:** [October 23, 2017, 9:19pm UTC](https://community.anovaculinary.com/t/firmware-upgradable/645 "2017-10-23T21:19:30Z")

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Does anyone know if the firmware. On the wifi unit is upgradable. Perhaps the cumbersome manual time setting can be addressed. Really just want to know if upgrade is possible or not

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## [Print Function for Recipes](https://community.anovaculinary.com/t/print-function-for-recipes/7927)

<div class="topic-metadata">

**Author:** [@Fivebig](https://community.anovaculinary.com/u/Fivebig)\
**Replies:** 8\
**Last updated:** [October 10, 2017, 7:44pm UTC](https://community.anovaculinary.com/t/print-function-for-recipes/7927 "2017-10-10T19:44:01Z")

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Why is there no Print Function for Recipes on the Anova web site?

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## [tengo muchas dificultades, para traducir sus instrucciones](https://community.anovaculinary.com/t/tengo-muchas-dificultades-para-traducir-sus-instrucciones/9717)

<div class="topic-metadata">

**Author:** [@gilda](https://community.anovaculinary.com/u/gilda)\
**Replies:** 2\
**Last updated:** [October 9, 2017, 4:34am UTC](https://community.anovaculinary.com/t/tengo-muchas-dificultades-para-traducir-sus-instrucciones/9717 "2017-10-09T04:34:30Z")

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No entiendo wi-fi o bluetooth. Si no estoy en casa, quien pone el alimento cuando Anova esta en los grados de temperatura?. Poseo Anova hace un mes, y tengo dudas para el uso Gracias

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## [Using WiFi, what good is it?](https://community.anovaculinary.com/t/using-wifi-what-good-is-it/9504)

<div class="topic-metadata">

**Author:** [@missin44](https://community.anovaculinary.com/u/missin44)\
**Replies:** 17\
**Last updated:** [October 6, 2017, 2:32pm UTC](https://community.anovaculinary.com/t/using-wifi-what-good-is-it/9504 "2017-10-06T14:32:26Z")

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So I set up the WiFi function and it works. But as a practical matter what good is it? Seal the food and drop in water bath, level the house and start at a later time, without refrigeration? Really?

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## [Saving Recipes on the Anova site](https://community.anovaculinary.com/t/saving-recipes-on-the-anova-site/769)

<div class="topic-metadata">

**Author:** [@MJR001A](https://community.anovaculinary.com/u/MJR001A)\
**Replies:** 3\
**Last updated:** [October 5, 2017, 7:18pm UTC](https://community.anovaculinary.com/t/saving-recipes-on-the-anova-site/769 "2017-10-05T19:18:52Z")

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Hi, is it possible to save recipes once logged into the https://recipes.anovaculinary.com/ website? it’d also be great to print them including the pictures.

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## [Using the Anova Precision cooker in India](https://community.anovaculinary.com/t/using-the-anova-precision-cooker-in-india/9656)

<div class="topic-metadata">

**Author:** [@sandyseema](https://community.anovaculinary.com/u/sandyseema)\
**Replies:** 5\
**Last updated:** [October 4, 2017, 2:40pm UTC](https://community.anovaculinary.com/t/using-the-anova-precision-cooker-in-india/9656 "2017-10-04T14:40:06Z")

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HI, i purchased the Anova Precision cooker while i was on a holiday in USA and i have got it to India, i have been trying to find out if i can use the devise in India, is it 110-240 Compatible, i have read and erred the …

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