# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=22 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 23 --- ## [I have no idea how to adjust the temperature and can't find it anywhere](https://community.anovaculinary.com/t/i-have-no-idea-how-to-adjust-the-temperature-and-cant-find-it-anywhere/9549)
**Author:** [@MickieX](https://community.anovaculinary.com/u/MickieX)\ **Replies:** 3\ **Last updated:** [September 27, 2017, 6:40pm UTC](https://community.anovaculinary.com/t/i-have-no-idea-how-to-adjust-the-temperature-and-cant-find-it-anywhere/9549 "2017-09-27T18:40:37Z")
I have no idea how to adjust the temperature and can't find it anywhere! So right now, I have a nice piece of salmon who go in the trash! So I would like a hand as to how to adjust the temperature piece a cake with the t… --- ## [Nano, Multicook, MultiStep and current wi-fi bluetooth cookers](https://community.anovaculinary.com/t/nano-multicook-multistep-and-current-wi-fi-bluetooth-cookers/7446)
**Author:** [@csx4780](https://community.anovaculinary.com/u/csx4780)\ **Replies:** 40\ **Last updated:** [September 26, 2017, 3:16am UTC](https://community.anovaculinary.com/t/nano-multicook-multistep-and-current-wi-fi-bluetooth-cookers/7446 "2017-09-26T03:16:54Z")
So here's the big question: will all of these neat features carry over to the older models or is this just for the new Nano? And whatever happened to adding the ice bath option back into the app? Inquiring minds want t… --- ## [Anova machine](https://community.anovaculinary.com/t/anova-machine/9329)
**Author:** [@PeiPei\_Sisi](https://community.anovaculinary.com/u/PeiPei_Sisi)\ **Replies:** 6\ **Last updated:** [September 18, 2017, 5:58pm UTC](https://community.anovaculinary.com/t/anova-machine/9329 "2017-09-18T17:58:46Z")
Hi I want to check mine is Bluetooth version. Can I let it to cook the food then I leave house do other things ? --- ## [What is the Minimum, safest temperature to cook for all meats?](https://community.anovaculinary.com/t/what-is-the-minimum-safest-temperature-to-cook-for-all-meats/9384)
**Author:** [@Ldberms](https://community.anovaculinary.com/u/Ldberms)\ **Replies:** 2\ **Last updated:** [September 17, 2017, 4:50pm UTC](https://community.anovaculinary.com/t/what-is-the-minimum-safest-temperature-to-cook-for-all-meats/9384 "2017-09-17T16:50:02Z")
I noticed some comments about minimum safe temperatures to cook ribeye steaks on Sep 11. A couple comments in response to a cooking question made me take notice. A response from Zokellib mentioned the possibility of crea… --- ## [Unit turned itself off!](https://community.anovaculinary.com/t/unit-turned-itself-off/9363)
**Author:** [@Ramondavich](https://community.anovaculinary.com/u/Ramondavich)\ **Replies:** 7\ **Last updated:** [September 15, 2017, 10:52pm UTC](https://community.anovaculinary.com/t/unit-turned-itself-off/9363 "2017-09-15T22:52:17Z")
Anova unit switched off during the night and water was cold in the morning, the unit had four 8's in the display and would not turn on again, unplugged it and plugged it in again and it started up, however the set functi… --- ## [Which plug type do I need for my Anova?](https://community.anovaculinary.com/t/which-plug-type-do-i-need-for-my-anova/9276)
**Author:** [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Replies:** 2\ **Last updated:** [September 8, 2017, 6:44pm UTC](https://community.anovaculinary.com/t/which-plug-type-do-i-need-for-my-anova/9276 "2017-09-08T18:44:55Z")
We get this question a lot. If you’re thinking about purchasing an Anova but have no idea what kind of plug you need, we have a new help desk article that covers it all. Other info in the article: Voltage Frequency Wh… --- ## [APP is installed and not installed on my Kindle Fire](https://community.anovaculinary.com/t/app-is-installed-and-not-installed-on-my-kindle-fire/7471)
**Author:** [@RichardOL](https://community.anovaculinary.com/u/RichardOL)\ **Replies:** 5\ **Last updated:** [September 8, 2017, 1:43am UTC](https://community.anovaculinary.com/t/app-is-installed-and-not-installed-on-my-kindle-fire/7471 "2017-09-08T01:43:15Z")
This may not be a question for you but I'll tell you what happened and if you have any insight..... Soon after getting my APC I tried to install and it would not recognize the Kindle Fire as a bluetooth device. Just no… --- ## [Heat error](https://community.anovaculinary.com/t/heat-error/7705)
**Author:** [@Guzzie](https://community.anovaculinary.com/u/Guzzie)\ **Replies:** 5\ **Last updated:** [September 7, 2017, 10:57pm UTC](https://community.anovaculinary.com/t/heat-error/7705 "2017-09-07T22:57:27Z")
First time using the Precision Cooker with Bluetooth. I cook the pork rib so I set the temperature at 65 c for 8 hrs. After 1 hour it beep and it said "Heat error contact the support " on my mobile. On its screen had … --- ## [No display availabe](https://community.anovaculinary.com/t/no-display-availabe/9176)
**Author:** [@Mahto](https://community.anovaculinary.com/u/Mahto)\ **Replies:** 2\ **Last updated:** [September 2, 2017, 11:21am UTC](https://community.anovaculinary.com/t/no-display-availabe/9176 "2017-09-02T11:21:07Z")
I'm awaiting my friends, tonight for a Beef-Tasting, and my Anova cooker arrive just in time. Unfortunately it was not workig ant all - after connecting to a socket, no display was shown. It stayed completely dead! I bro… --- ## [Anova PC, Google Home and Australian English](https://community.anovaculinary.com/t/anova-pc-google-home-and-australian-english/9148)
**Author:** [@Beachfeet](https://community.anovaculinary.com/u/Beachfeet)\ **Replies:** 4\ **Last updated:** [August 31, 2017, 3:39pm UTC](https://community.anovaculinary.com/t/anova-pc-google-home-and-australian-english/9148 "2017-08-31T15:39:59Z")
Just a general query. This will also be sent as a query to support@anovaculinary.com. I tried to use Google Home to query the temperature on my WiFi connected Anova PC and got the response that “Anova is not supported… --- ## [How to start cooking/timer when temp has reached?](https://community.anovaculinary.com/t/how-to-start-cooking-timer-when-temp-has-reached/1291)
**Author:** [@Dantium](https://community.anovaculinary.com/u/Dantium)\ **Replies:** 25\ **Last updated:** [August 30, 2017, 8:12pm UTC](https://community.anovaculinary.com/t/how-to-start-cooking-timer-when-temp-has-reached/1291 "2017-08-30T20:12:08Z")
Am using the Andriod app over wifi and I can not for the life of me see how i can start the cooking timer when temperature has been reached and I am ready to start the cooking process, what am I missing?? --- ## [How to sous vide a small gammon joint?](https://community.anovaculinary.com/t/how-to-sous-vide-a-small-gammon-joint/9076)
**Author:** [@Suevide](https://community.anovaculinary.com/u/Suevide)\ **Replies:** 4\ **Last updated:** [August 28, 2017, 6:11pm UTC](https://community.anovaculinary.com/t/how-to-sous-vide-a-small-gammon-joint/9076 "2017-08-28T18:11:39Z")
Help - new user here! I have had great success with fish and meat, but cannot find timings for a small gammon joint? --- ## [Two sticks with one app](https://community.anovaculinary.com/t/two-sticks-with-one-app/8973)
**Author:** [@Resi](https://community.anovaculinary.com/u/Resi)\ **Replies:** 2\ **Last updated:** [August 25, 2017, 7:44pm UTC](https://community.anovaculinary.com/t/two-sticks-with-one-app/8973 "2017-08-25T19:44:40Z")
Hi Guys, i want to buy a second stick to prepare e.g. Beef and vegetable at the same time. Is it possible to manage both sticks in one App? Thx for help. René --- ## [Insufficient water warning despite sufficient water?](https://community.anovaculinary.com/t/insufficient-water-warning-despite-sufficient-water/8218)
**Author:** [@cmls](https://community.anovaculinary.com/u/cmls)\ **Replies:** 2\ **Last updated:** [August 22, 2017, 5:33pm UTC](https://community.anovaculinary.com/t/insufficient-water-warning-despite-sufficient-water/8218 "2017-08-22T17:33:26Z")
Hi everyone, I've had my anova for about 6 months now and I'm loving it. Last night, i was cooking some flan in some jars at 179F when my anova gave some beeps like it was done despite only being 40 minutes into the c… --- ## [Wifi connection](https://community.anovaculinary.com/t/wifi-connection/8998)
**Author:** [@DAM](https://community.anovaculinary.com/u/DAM)\ **Replies:** 1\ **Last updated:** [August 20, 2017, 11:36pm UTC](https://community.anovaculinary.com/t/wifi-connection/8998 "2017-08-20T23:36:25Z")
I am using my anova for the very first time. Very frustrated but hopefully its because am clueless on a lot of things. Anyway, i live in a 2-storey home. My iphone is connected to my anova when am on the main floor bu… --- ## [My anova display is not working](https://community.anovaculinary.com/t/my-anova-display-is-not-working/8967)
**Author:** [@Yair\_Paz\_Bartal](https://community.anovaculinary.com/u/Yair_Paz_Bartal)\ **Replies:** 1\ **Last updated:** [August 19, 2017, 3:35pm UTC](https://community.anovaculinary.com/t/my-anova-display-is-not-working/8967 "2017-08-19T15:35:13Z")
My anova as stop working please conect my --- ## [Manufacture?](https://community.anovaculinary.com/t/manufacture/8941)
**Author:** [@Jitlada](https://community.anovaculinary.com/u/Jitlada)\ **Replies:** 1\ **Last updated:** [August 18, 2017, 8:44pm UTC](https://community.anovaculinary.com/t/manufacture/8941 "2017-08-18T20:44:47Z")
Does Anova manufacture all the unit in the USA or other country? --- ## [Shipping country and some questions](https://community.anovaculinary.com/t/shipping-country-and-some-questions/8914)
**Author:** [@Doione](https://community.anovaculinary.com/u/Doione)\ **Replies:** 3\ **Last updated:** [August 17, 2017, 1:42pm UTC](https://community.anovaculinary.com/t/shipping-country-and-some-questions/8914 "2017-08-17T13:42:11Z")
Hi, I have made up my mind to buy this fantastic machine for my 1-year-old twin girls. Here are some questions; I'd like to know where shipped from. US or another country?(I live in South Korea, 220v) If I buy the K… --- ## [Password reset: how?](https://community.anovaculinary.com/t/password-reset-how/8811)
**Author:** [@neilnjae](https://community.anovaculinary.com/u/neilnjae)\ **Replies:** 5\ **Last updated:** [August 17, 2017, 1:40pm UTC](https://community.anovaculinary.com/t/password-reset-how/8811 "2017-08-17T13:40:54Z")
I need to reset my password for connecting to the device, as I’ve forgotten what it was. But when I ask the app for a password reset link, the website just takes me to a page that says “Your email address has been confir… --- ## [Removing plastic end cap](https://community.anovaculinary.com/t/removing-plastic-end-cap/8744)
**Author:** [@kgash](https://community.anovaculinary.com/u/kgash)\ **Replies:** 14\ **Last updated:** [August 16, 2017, 6:02am UTC](https://community.anovaculinary.com/t/removing-plastic-end-cap/8744 "2017-08-16T06:02:19Z")
I just got my precision cooker and it works great - as I expected. I then tried to disassemble it and got the sleeve off OK but could not remove the plastic end cap. No matter which way I twisted, it would not budge. Is … --- ## [Manual Start-up](https://community.anovaculinary.com/t/manual-start-up/7261)
**Author:** [@mlz](https://community.anovaculinary.com/u/mlz)\ **Replies:** 3\ **Last updated:** [August 6, 2017, 1:43am UTC](https://community.anovaculinary.com/t/manual-start-up/7261 "2017-08-06T01:43:21Z")
As a new user and an old programmer whose Android device was not current enough for the App, I wish a quick start text shipped with the device. It did not so I wrote my own: Clamp device to side of container tightenin… --- ## [App issues](https://community.anovaculinary.com/t/app-issues/8410)
**Author:** [@CGregory](https://community.anovaculinary.com/u/CGregory)\ **Replies:** 12\ **Last updated:** [August 6, 2017, 1:26am UTC](https://community.anovaculinary.com/t/app-issues/8410 "2017-08-06T01:26:42Z")
Hello, I am using my Anova for the first time and trying to select ribeye steak on the app...when I do it goes to a strip steak almost by default it seems every time with a two hour cook time ...but the ribeye option I … --- ## [App update... date?](https://community.anovaculinary.com/t/app-update-date/8590)
**Author:** [@Beemrider](https://community.anovaculinary.com/u/Beemrider)\ **Replies:** 3\ **Last updated:** [August 2, 2017, 4:40pm UTC](https://community.anovaculinary.com/t/app-update-date/8590 "2017-08-02T16:40:54Z")
I own 2 WiFi models. As you know the app only supports a single machine. What is the ETA for a new app that supports multiple wifi cookers? --- ## [0ne haded vacumn sealer](https://community.anovaculinary.com/t/0ne-haded-vacumn-sealer/8567)
**Author:** [@gstq54](https://community.anovaculinary.com/u/gstq54)\ **Replies:** 5\ **Last updated:** [August 1, 2017, 9:28pm UTC](https://community.anovaculinary.com/t/0ne-haded-vacumn-sealer/8567 "2017-08-01T21:28:14Z")
I am really looking forward to starting my sous vide adventure. Eight years ago I had a stroke and now only have the use of my right hand. I enjoy cooking and am still able to rustle up some tasty food. Having read a lot… --- ## [cooking multiple items in one shot](https://community.anovaculinary.com/t/cooking-multiple-items-in-one-shot/8574)
**Author:** [@Dixson](https://community.anovaculinary.com/u/Dixson)\ **Replies:** 7\ **Last updated:** [July 31, 2017, 10:22pm UTC](https://community.anovaculinary.com/t/cooking-multiple-items-in-one-shot/8574 "2017-07-31T22:22:48Z")
I'm cooking 7 2lb steaks at one time,,,any suggestions? --- ## [App Improvements Update](https://community.anovaculinary.com/t/app-improvements-update/8522)
**Author:** [@NateAnova](https://community.anovaculinary.com/u/NateAnova)\ **Replies:** 4\ **Last updated:** [July 28, 2017, 2:05pm UTC](https://community.anovaculinary.com/t/app-improvements-update/8522 "2017-07-28T14:05:13Z")
Hey there #anovafoodnerds, we have an update on what’s in development. We want to make sure we’re responding to requests to improve our app so that we make it easier and delightful to use. Apple recently enabled the abil… --- ## [Tender meats explained.....?](https://community.anovaculinary.com/t/tender-meats-explained/8508)
**Author:** [@J-Wetz](https://community.anovaculinary.com/u/J-Wetz)\ **Replies:** 4\ **Last updated:** [July 26, 2017, 11:16pm UTC](https://community.anovaculinary.com/t/tender-meats-explained/8508 "2017-07-26T23:16:50Z")
Hi Everyone I am keen to learn more/understand the concept behind how the sous vide process tenderises meats? --- ## [Finding Posts You Liked](https://community.anovaculinary.com/t/finding-posts-you-liked/8353)
**Author:** [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\ **Replies:** 3\ **Last updated:** [July 26, 2017, 10:54pm UTC](https://community.anovaculinary.com/t/finding-posts-you-liked/8353 "2017-07-26T22:54:56Z")
We have had so many great posts and recipes it is sometimes difficult to find them when you want to try something. Here is an easy a way to get back to your favorites quickly. It uses the forum's bookmarking functionalit… --- ## [Wi-Fi / Bluetooth 900 watt USA](https://community.anovaculinary.com/t/wi-fi-bluetooth-900-watt-usa/8033)
**Author:** [@tjstack](https://community.anovaculinary.com/u/tjstack)\ **Replies:** 5\ **Last updated:** [July 26, 2017, 8:57pm UTC](https://community.anovaculinary.com/t/wi-fi-bluetooth-900-watt-usa/8033 "2017-07-26T20:57:56Z")
Looking to purchase the Avona Wi-Fi / Bluetooth 900 watt USA and wanted to hear the pros/cons. Can it be set manually if I have Wi-Fi / Bluetooth issues where I live? Thank you in advance for your comments and support. … --- ## [Give us App Feedback!](https://community.anovaculinary.com/t/give-us-app-feedback/7017)
**Author:** [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Replies:** 35\ **Last updated:** [July 21, 2017, 1:12am UTC](https://community.anovaculinary.com/t/give-us-app-feedback/7017 "2017-07-21T01:12:58Z")
Hey Anova Food Nerd Family! It has been a little while since I have talked to you, I missed you guys! I'm now working on our app team and I know in the past there has been a lot of feedback regarding how we can make t… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=21) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=23)