# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=26 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 27 --- ## [Multiple Anova PC on the app](https://community.anovaculinary.com/t/multiple-anova-pc-on-the-app/767)
**Author:** [@Trunks81](https://community.anovaculinary.com/u/Trunks81)\ **Replies:** 2\ **Last updated:** [February 16, 2017, 11:19pm UTC](https://community.anovaculinary.com/t/multiple-anova-pc-on-the-app/767 "2017-02-16T23:19:20Z")
Hello Today i got mine second Anova for the vegatable.Now i have the issue that the second unit wont connect to the app ?Is this feature coming in the future ? Kind Regards --- ## [Setting a Specific Temperature on iPhone app?](https://community.anovaculinary.com/t/setting-a-specific-temperature-on-iphone-app/4898)
**Author:** [@mpopovits](https://community.anovaculinary.com/u/mpopovits)\ **Replies:** 4\ **Last updated:** [February 16, 2017, 11:17pm UTC](https://community.anovaculinary.com/t/setting-a-specific-temperature-on-iphone-app/4898 "2017-02-16T23:17:46Z")
Is there a way in the iphone app to set a specific temperature? So far all i see is the ability to select a recipe with a preprogrammed temperatature. It may not always be feasible for me to hunt through the recipes lo… --- ## [Generator Power](https://community.anovaculinary.com/t/generator-power/4366)
**Author:** [@M\_G](https://community.anovaculinary.com/u/M_G)\ **Replies:** 4\ **Last updated:** [February 14, 2017, 4:09am UTC](https://community.anovaculinary.com/t/generator-power/4366 "2017-02-14T04:09:02Z")
Does anybody have any experience with, or thoughts on, powering the precision cooker with a generator? I'm thinking it would be cool to use when tailgating, or camping. --- ## [Has This Happened To Anyone?](https://community.anovaculinary.com/t/has-this-happened-to-anyone/726)
**Author:** [@BarbaraS](https://community.anovaculinary.com/u/BarbaraS)\ **Replies:** 4\ **Last updated:** [February 9, 2017, 2:18pm UTC](https://community.anovaculinary.com/t/has-this-happened-to-anyone/726 "2017-02-09T14:18:11Z")
The first time I cooked with my unit, everything went fine. The filets turned out wonderfully and I was in love with my new toy. The second time I used my unit, it went haywire on me. I was cooking another filet to be… --- ## [Random chirping noise](https://community.anovaculinary.com/t/random-chirping-noise/4775)
**Author:** [@Hoggerjeff](https://community.anovaculinary.com/u/Hoggerjeff)\ **Replies:** 2\ **Last updated:** [February 5, 2017, 6:29am UTC](https://community.anovaculinary.com/t/random-chirping-noise/4775 "2017-02-05T06:29:54Z")
OK... I'm about to go insane. I got my ANOVA wifi for Christmas and this is the fifth time I've used it. I'm in the middle of a 24 hour pulled pork cook. The PC has started randomly making single chirp noises. I thought … --- ## [URGENTLY need to contact ANOVA directly](https://community.anovaculinary.com/t/urgently-need-to-contact-anova-directly/4799)
**Author:** [@silasozzie](https://community.anovaculinary.com/u/silasozzie)\ **Replies:** 4\ **Last updated:** [February 6, 2017, 9:00pm UTC](https://community.anovaculinary.com/t/urgently-need-to-contact-anova-directly/4799 "2017-02-06T21:00:45Z")
I unwittingly purchased an ANOVA that appears to be incompatible with Australian electrical voltage (not just the actual plug). I bought it through Amazon and teh incompatibility was never raised on that site. I was appa… --- ## [Alexa & Anova interaction model utterances](https://community.anovaculinary.com/t/alexa-anova-interaction-model-utterances/4738)
**Author:** [@Walter\_Ego](https://community.anovaculinary.com/u/Walter_Ego)\ **Replies:** 9\ **Last updated:** [February 3, 2017, 3:46am UTC](https://community.anovaculinary.com/t/alexa-anova-interaction-model-utterances/4738 "2017-02-03T03:46:16Z")
Hi guys, Made a post over here asking the Reddit community what phrases and utterances they’d like to be able to make with their APCs, and any suggestions they might have about additional functionality. Feel free to do… --- ## [Can't find my order](https://community.anovaculinary.com/t/cant-find-my-order/4740)
**Author:** [@petersen57](https://community.anovaculinary.com/u/petersen57)\ **Replies:** 6\ **Last updated:** [February 2, 2017, 8:52pm UTC](https://community.anovaculinary.com/t/cant-find-my-order/4740 "2017-02-02T20:52:29Z")
I can't find my order I order mine yesterday and I cant find it in the status order --- ## [Possibility to turn off the heating element to circulate ice water?](https://community.anovaculinary.com/t/possibility-to-turn-off-the-heating-element-to-circulate-ice-water/4405)
**Author:** [@aldo18](https://community.anovaculinary.com/u/aldo18)\ **Replies:** 5\ **Last updated:** [January 23, 2017, 7:42am UTC](https://community.anovaculinary.com/t/possibility-to-turn-off-the-heating-element-to-circulate-ice-water/4405 "2017-01-23T07:42:03Z")
I want to cool drinks faster in a cooler. Wonder maybe if we can have a option in the app to turn off the heating element. --- ## [Set timer on unit](https://community.anovaculinary.com/t/set-timer-on-unit/4524)
**Author:** [@solieus](https://community.anovaculinary.com/u/solieus)\ **Replies:** 1\ **Last updated:** [January 21, 2017, 12:49am UTC](https://community.anovaculinary.com/t/set-timer-on-unit/4524 "2017-01-21T00:49:51Z")
I can't find a way to set the timer on my Anova wifi. I can set the timer fine from the app, but I cannot set it from the device. Tapping the timer icon does nothing. If this isn't a feature, it should be! I should be … --- ## [Tell Us What You Think About Our Android Beta Release](https://community.anovaculinary.com/t/tell-us-what-you-think-about-our-android-beta-release/435)
**Author:** [@jordan](https://community.anovaculinary.com/u/jordan)\ **Replies:** 67\ **Last updated:** [January 20, 2017, 6:47pm UTC](https://community.anovaculinary.com/t/tell-us-what-you-think-about-our-android-beta-release/435 "2017-01-20T18:47:03Z")
Hello Android Anovies, We'd like to share that we've released a beta version of the Android app and we'd love to get your thoughts on it. We've been working to incorporate many of the features and suggestions we've recei… --- ## [Manual- addition](https://community.anovaculinary.com/t/manual-addition/4382)
**Author:** [@Berckel](https://community.anovaculinary.com/u/Berckel)\ **Replies:** 2\ **Last updated:** [January 20, 2017, 6:45pm UTC](https://community.anovaculinary.com/t/manual-addition/4382 "2017-01-20T18:45:49Z")
Can there be an addition in the manual how to clean the machine after using it. --- ## [Evaporation Issues](https://community.anovaculinary.com/t/evaporation-issues/4498)
**Author:** [@johnmiami](https://community.anovaculinary.com/u/johnmiami)\ **Replies:** 2\ **Last updated:** [January 19, 2017, 2:18pm UTC](https://community.anovaculinary.com/t/evaporation-issues/4498 "2017-01-19T14:18:01Z")
I was looking at some meals I would like to cook. When it comes t some meats of larger size, I see cooking times of 10 hours. How does the water evaporation over that time period affect the process? Besides the fact my w… --- ## [Need help for my first cooking with Anova](https://community.anovaculinary.com/t/need-help-for-my-first-cooking-with-anova/4181)
**Author:** [@Alessandro](https://community.anovaculinary.com/u/Alessandro)\ **Replies:** 7\ **Last updated:** [January 12, 2017, 11:38pm UTC](https://community.anovaculinary.com/t/need-help-for-my-first-cooking-with-anova/4181 "2017-01-12T23:38:35Z")
Hi everybody. Yesterday i recived the Anova Wi-Fi. I don't know whath i wrong (i think there is some problem with IOS app. I have an iPhone). After the first right setup (Anova in the right position, warm water for save… --- ## [I have received the wrong device](https://community.anovaculinary.com/t/i-have-received-the-wrong-device/3051)
**Author:** [@Khassad](https://community.anovaculinary.com/u/Khassad)\ **Replies:** 38\ **Last updated:** [January 12, 2017, 7:28pm UTC](https://community.anovaculinary.com/t/i-have-received-the-wrong-device/3051 "2017-01-12T19:28:13Z")
Hi Everyone, yesterday (December the 14th) I receive my Anova Precision cooker with a little delay, but when I was trying to pair it with the app, I realized that was the wrong one. I´ve buyed the wi-fi version and I hav… --- ## [Alarm needs to be fixed!](https://community.anovaculinary.com/t/alarm-needs-to-be-fixed/3993)
**Author:** [@Kquim](https://community.anovaculinary.com/u/Kquim)\ **Replies:** 10\ **Last updated:** [January 10, 2017, 11:43pm UTC](https://community.anovaculinary.com/t/alarm-needs-to-be-fixed/3993 "2017-01-10T23:43:18Z")
While I'm sure this topic has already been discussed it has still yet to be addressed by Anova, which baffles me since updating the software on a Wi-Fi device should be relatively easy. The issue with the Anova alarm … --- ## [Serious Eats Guide doesn't have fish listed](https://community.anovaculinary.com/t/serious-eats-guide-doesnt-have-fish-listed/1163)
**Author:** [@dmax801](https://community.anovaculinary.com/u/dmax801)\ **Replies:** 13\ **Last updated:** [January 9, 2017, 8:12pm UTC](https://community.anovaculinary.com/t/serious-eats-guide-doesnt-have-fish-listed/1163 "2017-01-09T20:12:56Z")
Of course, I can take extra steps to select the entry screen labelled "Recipes" and then use the search function, but that seems a bit less friendly than having a Fish entry at the initial Guide screen of rate BT app. Is… --- ## [Is clipping bags to the tops of vessels actually safe?](https://community.anovaculinary.com/t/is-clipping-bags-to-the-tops-of-vessels-actually-safe/4222)
**Author:** [@icnatejackson](https://community.anovaculinary.com/u/icnatejackson)\ **Replies:** 3\ **Last updated:** [January 9, 2017, 7:00pm UTC](https://community.anovaculinary.com/t/is-clipping-bags-to-the-tops-of-vessels-actually-safe/4222 "2017-01-09T19:00:17Z")
I see a lot of info about clipping bags to the tops of cooking vessels. This is usually to help combat floating bags. However, I'm often putting raw meat into the bags and very likely have raw meat juices near the tops… --- ## [Help! Power went off - what is the protocol?](https://community.anovaculinary.com/t/help-power-went-off-what-is-the-protocol/4204)
**Author:** [@Jakerobinson](https://community.anovaculinary.com/u/Jakerobinson)\ **Replies:** 1\ **Last updated:** [January 8, 2017, 4:33pm UTC](https://community.anovaculinary.com/t/help-power-went-off-what-is-the-protocol/4204 "2017-01-08T16:33:11Z")
Power went off 8:30 this morning, the electric company just showed up at 10am to restore our power. The transformer on the pole blew a fuse. Here's my question - I started a cook last night at 7 o'clock p.m. for a chu… --- ## [Setting temperature in increments of .1](https://community.anovaculinary.com/t/setting-temperature-in-increments-of-1/4119)
**Author:** [@Ltb](https://community.anovaculinary.com/u/Ltb)\ **Replies:** 4\ **Last updated:** [January 6, 2017, 6:29am UTC](https://community.anovaculinary.com/t/setting-temperature-in-increments-of-1/4119 "2017-01-06T06:29:49Z")
Hi, I just got my Anova. I've noticed that some of the recepies in the app have temperatures other than .5 or .0 (Celsius) (for example 61.9) But I'm only able to set the temperature in .5 increments if I set it manu… --- ## [The Wrong Commerical Invoice](https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102)
**Author:** [@kittywu](https://community.anovaculinary.com/u/kittywu)\ **Replies:** 1\ **Last updated:** [January 6, 2017, 12:26am UTC](https://community.anovaculinary.com/t/the-wrong-commerical-invoice/4102 "2017-01-06T00:26:29Z")
Because you provide the wrong invoice, resulting in the goods can not be released in the customs. Can re-provide the correct invoice (Currency is TWD) and mail to me in order to submit the correct invoice to the DHL for … --- ## [FCC ID , Wifi frequency & wifi output data](https://community.anovaculinary.com/t/fcc-id-wifi-frequency-wifi-output-data/666)
**Author:** [@luca](https://community.anovaculinary.com/u/luca)\ **Replies:** 4\ **Last updated:** [January 5, 2017, 3:42am UTC](https://community.anovaculinary.com/t/fcc-id-wifi-frequency-wifi-output-data/666 "2017-01-05T03:42:42Z")
Hello ~ Does anyone know Precision cooker WIFI FCC ID& wifi frequency , output these data in document The custom won't allow these devices import to where I'm.Only after I provide thoes data. But the website only show b… --- ## [Circulate only mode](https://community.anovaculinary.com/t/circulate-only-mode/3633)
**Author:** [@BigBlackAv](https://community.anovaculinary.com/u/BigBlackAv)\ **Replies:** 7\ **Last updated:** [January 4, 2017, 2:09pm UTC](https://community.anovaculinary.com/t/circulate-only-mode/3633 "2017-01-04T14:09:02Z")
Can the ANOVA be made to circulate only.... I'd like to use it to speed thawing and chilling, but can't figure out how to circulate with no heat. If it can't do this, could this feature be added via software update or vi… --- ## [Wifi+bluetooth apc](https://community.anovaculinary.com/t/wifi-bluetooth-apc/827)
**Author:** [@HUNTER](https://community.anovaculinary.com/u/HUNTER)\ **Replies:** 2\ **Last updated:** [January 4, 2017, 9:12am UTC](https://community.anovaculinary.com/t/wifi-bluetooth-apc/827 "2017-01-04T09:12:45Z")
Has anyone tried to connect / operate APC wifi + bluetooth with no wifi router just BLUETOOTH CONNECTION ONLY with the anova official app. your answers will be helpful remeber no wifi router just bluetooth only --- ## [How Long Can you Consecutive run your Anova Sous Vide?](https://community.anovaculinary.com/t/how-long-can-you-consecutive-run-your-anova-sous-vide/730)
**Author:** [@Willburns](https://community.anovaculinary.com/u/Willburns)\ **Replies:** 12\ **Last updated:** [January 4, 2017, 2:04am UTC](https://community.anovaculinary.com/t/how-long-can-you-consecutive-run-your-anova-sous-vide/730 "2017-01-04T02:04:14Z")
Call me crazy but I'm currently using my anova as a water bath for a beer wort fermenting in my basement. I decided to do this because no where in my house is consistantly 74 degrees in the winter. The Sous Vide to the r… --- ## [Oil leak - help](https://community.anovaculinary.com/t/oil-leak-help/3999)
**Author:** [@pammac](https://community.anovaculinary.com/u/pammac)\ **Replies:** 4\ **Last updated:** [January 3, 2017, 4:58pm UTC](https://community.anovaculinary.com/t/oil-leak-help/3999 "2017-01-03T16:58:47Z")
during the garlic confit cooking, the bag leaked oil into the water bath. How do I clean the unit? --- ## [Bags bursting when cooking more than 2 hours](https://community.anovaculinary.com/t/bags-bursting-when-cooking-more-than-2-hours/3966)
**Author:** [@ksuter](https://community.anovaculinary.com/u/ksuter)\ **Replies:** 7\ **Last updated:** [January 2, 2017, 10:21pm UTC](https://community.anovaculinary.com/t/bags-bursting-when-cooking-more-than-2-hours/3966 "2017-01-02T22:21:18Z")
I have tried my new cooker twice and both times the bag broke while cooking. I am using Ikea ziplock bags. What am I doing wrong? --- ## [Anova app vs Joule app recipe cross reference](https://community.anovaculinary.com/t/anova-app-vs-joule-app-recipe-cross-reference/3924)
**Author:** [@Jakerobinson](https://community.anovaculinary.com/u/Jakerobinson)\ **Replies:** 2\ **Last updated:** [January 1, 2017, 3:36pm UTC](https://community.anovaculinary.com/t/anova-app-vs-joule-app-recipe-cross-reference/3924 "2017-01-01T15:36:20Z")
So just for kicks I downloaded the Joule app to check out recipes and see how they stack up to Anova. I found that sometimes I could find a recipe in one but not the other. Having both seems to give me more options an… --- ## [Anova WIFI First Use, Parts Falling Off?](https://community.anovaculinary.com/t/anova-wifi-first-use-parts-falling-off/3792)
**Author:** [@madlan](https://community.anovaculinary.com/u/madlan)\ **Replies:** 5\ **Last updated:** [December 30, 2016, 5:19pm UTC](https://community.anovaculinary.com/t/anova-wifi-first-use-parts-falling-off/3792 "2016-12-30T17:19:07Z")
Hi, My Anova arrived today, tried to use it to cook some salmon but there was no water flow, these bits fell out when removing the plastic end cap: Can I screw it back in or is it broken? --- ## [Open Anova to repair](https://community.anovaculinary.com/t/open-anova-to-repair/3850)
**Author:** [@disktant](https://community.anovaculinary.com/u/disktant)\ **Replies:** 2\ **Last updated:** [December 30, 2016, 4:56pm UTC](https://community.anovaculinary.com/t/open-anova-to-repair/3850 "2016-12-30T16:56:23Z")
Anyone knows how to open the anova ? must be some screws that i missed need to open to see if I can fix the power cable, probably a bad soldering [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=25) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=27)