# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=32 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 33 --- ## [Missed the father's day promo, any new ones?](https://community.anovaculinary.com/t/missed-the-fathers-day-promo-any-new-ones/547)
**Author:** [@jadearmour](https://community.anovaculinary.com/u/jadearmour)\ **Replies:** 3\ **Last updated:** [July 13, 2015, 3:51pm UTC](https://community.anovaculinary.com/t/missed-the-fathers-day-promo-any-new-ones/547 "2015-07-13T15:51:15Z")
Hi everyone, I wanted to get a the precision cooker but I missed the father's day promo, does anyone have a working coupon code? Thanks! --- ## [Today's 5GET50 Discount Code is](https://community.anovaculinary.com/t/todays-5get50-discount-code-is/364)
**Author:** [@jordan](https://community.anovaculinary.com/u/jordan)\ **Replies:** 207\ **Last updated:** [July 11, 2015, 11:48am UTC](https://community.anovaculinary.com/t/todays-5get50-discount-code-is/364 "2015-07-11T11:48:19Z")
Hi Anovies! The 5GET50 program has been discontinued. --- ## [Water and Heat Efficient](https://community.anovaculinary.com/t/water-and-heat-efficient/550)
**Author:** [@chewbaka](https://community.anovaculinary.com/u/chewbaka)\ **Replies:** 2\ **Last updated:** [July 10, 2015, 1:00pm UTC](https://community.anovaculinary.com/t/water-and-heat-efficient/550 "2015-07-10T13:00:52Z")
The setup I am using is a Rubbermaid Polycarbonate 12 quart container and cover as a vessel. I cut out a close fitting opening in the cover that fits both my APC and AnovaOne. I also used a sheet of mylar bubble insulati… --- ## [Safe to leave the ANOVA precision cooker powered on?](https://community.anovaculinary.com/t/safe-to-leave-the-anova-precision-cooker-powered-on/532)
**Author:** [@rojieh](https://community.anovaculinary.com/u/rojieh)\ **Replies:** 7\ **Last updated:** [July 8, 2015, 11:11pm UTC](https://community.anovaculinary.com/t/safe-to-leave-the-anova-precision-cooker-powered-on/532 "2015-07-08T23:11:12Z")
There have been other questions about the safety of leaving the precision cooker in water between cooking, but I wonder if it is safe to leave the unit powered on. I also have the older ANOVA sous vide immersion circulat… --- ## [Anova Touch Wifi model](https://community.anovaculinary.com/t/anova-touch-wifi-model/522)
**Author:** [@noturbizniss](https://community.anovaculinary.com/u/noturbizniss)\ **Replies:** 4\ **Last updated:** [June 28, 2015, 12:22am UTC](https://community.anovaculinary.com/t/anova-touch-wifi-model/522 "2015-06-28T00:22:22Z")
Any word on a release timeframe for the Anova Touch talked about at CES? Or perhaps some details on sepcs? Anova announces a WiFi sous vide cooker that lets you set temps remotely | Engadget --- ## [Thank you Anova](https://community.anovaculinary.com/t/thank-you-anova/496)
**Author:** [@Simon\_C](https://community.anovaculinary.com/u/Simon_C)\ **Replies:** 2\ **Last updated:** [June 22, 2015, 3:05pm UTC](https://community.anovaculinary.com/t/thank-you-anova/496 "2015-06-22T15:05:00Z")
Until relatively recently I actually disliked eating. Not in an eating-disorder kind of way, but the long habit of eating bland and uninspiring food meant that my efforts in the kitchen were directed entirely towards spe… --- ## [Connecting Anova Precision to latest Anova Culinary App (Android)](https://community.anovaculinary.com/t/connecting-anova-precision-to-latest-anova-culinary-app-android/528)
**Author:** [@DSW](https://community.anovaculinary.com/u/DSW)\ **Replies:** 1\ **Last updated:** [June 20, 2015, 3:53pm UTC](https://community.anovaculinary.com/t/connecting-anova-precision-to-latest-anova-culinary-app-android/528 "2015-06-20T15:53:35Z")
I am unable to pair the latest Anova Precision Cooker with my Nexus 7 tablet (Android OS 5.1.1) by Bluetooth. I have downloaded the latest Anova app from the Google play site (Serious eats) that was updated on the 19th J… --- ## [Not heating](https://community.anovaculinary.com/t/not-heating/517)
**Author:** [@cadumg](https://community.anovaculinary.com/u/cadumg)\ **Replies:** 1\ **Last updated:** [June 16, 2015, 9:00pm UTC](https://community.anovaculinary.com/t/not-heating/517 "2015-06-16T21:00:33Z")
I've bought a Sous Vide Immersion Circulator on April 21th 2014. I've used it 2 or 3 times. Today I tried to use it again and it is circulating, but no heating. I've checked the fuse just bellow the plug and it is ok. I… --- ## [Using the clamp](https://community.anovaculinary.com/t/using-the-clamp/515)
**Author:** [@abelian](https://community.anovaculinary.com/u/abelian)\ **Replies:** 2\ **Last updated:** [June 12, 2015, 9:28pm UTC](https://community.anovaculinary.com/t/using-the-clamp/515 "2015-06-12T21:28:47Z")
Hi, Can I use the clamp by attaching it to the stainless steel portion of the main unit, or must it only attach to the rubber portion? I am quite confused because a section of the manual shows that it can attach to the … --- ## [What if i don't have a smart phone?](https://community.anovaculinary.com/t/what-if-i-dont-have-a-smart-phone/511)
**Author:** [@M\_HAND](https://community.anovaculinary.com/u/M_HAND)\ **Replies:** 1\ **Last updated:** [June 9, 2015, 10:21pm UTC](https://community.anovaculinary.com/t/what-if-i-dont-have-a-smart-phone/511 "2015-06-09T22:21:52Z")
I just heard about the "partnership" between Kenji alt, of Serious Eats/Food lab and ANOVA, and I want in. I have the ANOVA ONE and NO smartphone, but I want to be able to read Kenji's articles, on my home computer. WHER… --- ## [Repeating errors beeps shut off issue?](https://community.anovaculinary.com/t/repeating-errors-beeps-shut-off-issue/212)
**Author:** [@bcain13](https://community.anovaculinary.com/u/bcain13)\ **Replies:** 12\ **Last updated:** [June 8, 2015, 9:55pm UTC](https://community.anovaculinary.com/t/repeating-errors-beeps-shut-off-issue/212 "2015-06-08T21:55:09Z")
Third time using my new anova, after about a half hour at 84(vegetables) unit started temp fluctuations, and lots of beeping. When I looked at unit it had switched front C to F somehow and would not shut off, touch butt… --- ## [Dead impeller](https://community.anovaculinary.com/t/dead-impeller/502)
**Author:** [@laccata](https://community.anovaculinary.com/u/laccata)\ **Replies:** 6\ **Last updated:** [June 8, 2015, 5:38pm UTC](https://community.anovaculinary.com/t/dead-impeller/502 "2015-06-08T17:38:55Z")
Has anyone else had a problem with the impeller on the Precision Cooker? Mine died after approx 8 hours on the first use. The unit powers up, but due to the dead impeller and thus no circulation, the temperature fluctu… --- ## [Recent spambots](https://community.anovaculinary.com/t/recent-spambots/497)
**Author:** [@Bill](https://community.anovaculinary.com/u/Bill)\ **Replies:** 0\ **Last updated:** [June 5, 2015, 6:44am UTC](https://community.anovaculinary.com/t/recent-spambots/497 "2015-06-05T06:44:02Z")
Hey Anovies! - I'm aware of the issue of the spammers dumping a ton of junk into the forums. I'm going to temporarily institude user registration authentication for the next 24 hours as I resolve the spam issue. Don't … --- ## [Precision not heating up](https://community.anovaculinary.com/t/precision-not-heating-up/494)
**Author:** [@caliprelude](https://community.anovaculinary.com/u/caliprelude)\ **Replies:** 3\ **Last updated:** [June 2, 2015, 11:31pm UTC](https://community.anovaculinary.com/t/precision-not-heating-up/494 "2015-06-02T23:31:59Z")
Got my brand new Precision in the mail today and super excited to use it! Plugged it in, it turns on and pairs with my smartphone with no issues. Water circulates but it doesn't heat up the water. Water stays at room tem… --- ## [New Precision cooker not working](https://community.anovaculinary.com/t/new-precision-cooker-not-working/478)
**Author:** [@mferrfig](https://community.anovaculinary.com/u/mferrfig)\ **Replies:** 5\ **Last updated:** [May 23, 2015, 1:36pm UTC](https://community.anovaculinary.com/t/new-precision-cooker-not-working/478 "2015-05-23T13:36:56Z")
I got my precision cooker today and when i installed it and hit the play button it ran like for half a second and then stops and keeps making a short beep and repeating the beep every 5 seconds. Every time i hit he play … --- ## [More frequent coupon codes please!](https://community.anovaculinary.com/t/more-frequent-coupon-codes-please/479)
**Author:** [@dibachi](https://community.anovaculinary.com/u/dibachi)\ **Replies:** 1\ **Last updated:** [May 21, 2015, 4:36pm UTC](https://community.anovaculinary.com/t/more-frequent-coupon-codes-please/479 "2015-05-21T16:36:18Z")
I know there are a few of us foodies who have been searching every day for the 5get50 coupon code. How often is this coupon put out and would you consider increasing that? I've tried all times during the day and evening … --- ## [Crazy Beeping! \>\<](https://community.anovaculinary.com/t/crazy-beeping/477)
**Author:** [@stoneymatt](https://community.anovaculinary.com/u/stoneymatt)\ **Replies:** 0\ **Last updated:** [May 20, 2015, 3:09pm UTC](https://community.anovaculinary.com/t/crazy-beeping/477 "2015-05-20T15:09:30Z")
Oh noes - one of my precision cookers (kickstarter model) started crazy beeping as if someone was hammering away at the screen. Temp had dropped right down etc. My second device has taken over, so all is not lost on t… --- ## [Do you get your apps on Google Play or Amazon Marketplace?](https://community.anovaculinary.com/t/do-you-get-your-apps-on-google-play-or-amazon-marketplace/461)
**Author:** [@jordan](https://community.anovaculinary.com/u/jordan)\ **Replies:** 5\ **Last updated:** [May 18, 2015, 11:37pm UTC](https://community.anovaculinary.com/t/do-you-get-your-apps-on-google-play-or-amazon-marketplace/461 "2015-05-18T23:37:57Z")
I want to get a read on how many members are using a device that supports Android apps but not the Google Play store. Or, if you prefer Amazon Marketplace to Google Play for downloading apps. Thanks! --- ## [Temperature All Over the Place](https://community.anovaculinary.com/t/temperature-all-over-the-place/474)
**Author:** [@cjboreth](https://community.anovaculinary.com/u/cjboreth)\ **Replies:** 2\ **Last updated:** [May 17, 2015, 7:16pm UTC](https://community.anovaculinary.com/t/temperature-all-over-the-place/474 "2015-05-17T19:16:46Z")
I'm finding it very frustrating to calibrate my device. I can't get the 'Current Temperature' reading to match the 'Set,' and neither of them match the actual temperature as read by a digital thermometer. And I'm tal… --- ## [Forum Viewing](https://community.anovaculinary.com/t/forum-viewing/460)
**Author:** [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\ **Replies:** 6\ **Last updated:** [May 14, 2015, 6:50pm UTC](https://community.anovaculinary.com/t/forum-viewing/460 "2015-05-14T18:50:09Z")
@jordan I just posted in the Devices and Equipment Category. My post was not visible in the main forum when I had it set to Recent Discussions - All Categories. I also noew see one of your recent posts that never appeare… --- ## [Unplug the Precision Cooker to turn off?](https://community.anovaculinary.com/t/unplug-the-precision-cooker-to-turn-off/469)
**Author:** [@jimboeats](https://community.anovaculinary.com/u/jimboeats)\ **Replies:** 2\ **Last updated:** [May 13, 2015, 10:56pm UTC](https://community.anovaculinary.com/t/unplug-the-precision-cooker-to-turn-off/469 "2015-05-13T22:56:27Z")
I would just like to confirm that you turn off the Precision Cooker by unplugging...and ALSO, is it safe to leave it in water bath for 2 consecutive days AND cook in the same water. Or just start the process all over? … --- ## [My app "HotTub Remote" is available for the android](https://community.anovaculinary.com/t/my-app-hottub-remote-is-available-for-the-android/360)
**Author:** [@ILikeToCookITCookIT](https://community.anovaculinary.com/u/ILikeToCookITCookIT)\ **Replies:** 21\ **Last updated:** [May 12, 2015, 10:23pm UTC](https://community.anovaculinary.com/t/my-app-hottub-remote-is-available-for-the-android/360 "2015-05-12T22:23:10Z")
Just wanted to let people know, since the name doesn’t have “Anova” in it and the search doesn’t seem to be showing the app. It’s available in the Google Play Store as Anova Sous Vide and hopefully you like it. --- ## [When does the 5 get 50 code get updated?](https://community.anovaculinary.com/t/when-does-the-5-get-50-code-get-updated/466)
**Author:** [@Momshmallow](https://community.anovaculinary.com/u/Momshmallow)\ **Replies:** 2\ **Last updated:** [May 12, 2015, 7:31pm UTC](https://community.anovaculinary.com/t/when-does-the-5-get-50-code-get-updated/466 "2015-05-12T19:31:00Z")
When do they update the 5 get $50 code? I never seem to be able to catch it.Thanks~! --- ## [Precision Cooker On and Off or When Hot Tap Water Just Won't Do](https://community.anovaculinary.com/t/precision-cooker-on-and-off-or-when-hot-tap-water-just-wont-do/459)
**Author:** [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\ **Replies:** 4\ **Last updated:** [May 11, 2015, 10:58am UTC](https://community.anovaculinary.com/t/precision-cooker-on-and-off-or-when-hot-tap-water-just-wont-do/459 "2015-05-11T10:58:55Z")
I would like to plug my Anova Precision Cooker into a phone or wireless controlled outlet. I would set up my container in the morning for my evening meal. Tonight I waited quite a while for hot tap water to reach 165° F … --- ## [Any update on when/if additional color units will be in stock?](https://community.anovaculinary.com/t/any-update-on-when-if-additional-color-units-will-be-in-stock/413)
**Author:** [@Beaker](https://community.anovaculinary.com/u/Beaker)\ **Replies:** 5\ **Last updated:** [May 8, 2015, 8:27pm UTC](https://community.anovaculinary.com/t/any-update-on-when-if-additional-color-units-will-be-in-stock/413 "2015-05-08T20:27:01Z")
Been wanting to pick up a blue One, but for the past month or so, only the black has been in stock. Any rough idea on when/if more blue/red ones will be in stock (weeks/months/never)? Or is the One being phased out, si… --- ## [Explain the daily codes](https://community.anovaculinary.com/t/explain-the-daily-codes/458)
**Author:** [@jimburkejr](https://community.anovaculinary.com/u/jimburkejr)\ **Replies:** 1\ **Last updated:** [May 8, 2015, 3:38pm UTC](https://community.anovaculinary.com/t/explain-the-daily-codes/458 "2015-05-08T15:38:48Z")
I'm not sure where and how I find the daily discount codes, can you please explain it to me. Thanks --- ## [What do I need to get started?](https://community.anovaculinary.com/t/what-do-i-need-to-get-started/431)
**Author:** [@Rotavele](https://community.anovaculinary.com/u/Rotavele)\ **Replies:** 9\ **Last updated:** [May 6, 2015, 12:54pm UTC](https://community.anovaculinary.com/t/what-do-i-need-to-get-started/431 "2015-05-06T12:54:57Z")
Hi there! I have seen the "Do I need a vacuum sealer?" FAQ, and it said to follow the link to know what all I needed to get started. That link is broken however. Would anyone mind helping me out and letting me know wha… --- ## [How to get line breaks and bold text in forum posts](https://community.anovaculinary.com/t/how-to-get-line-breaks-and-bold-text-in-forum-posts/445)
**Author:** [@Simon\_C](https://community.anovaculinary.com/u/Simon_C)\ **Replies:** 7\ **Last updated:** [May 5, 2015, 12:56pm UTC](https://community.anovaculinary.com/t/how-to-get-line-breaks-and-bold-text-in-forum-posts/445 "2015-05-05T12:56:13Z")
Plain Text Bold Text Big Red Text So how did I do that? Using what are called HTML tags. Don't panic, it's easy once you've had some pactice. Line breaks and paragraph breaks (hard returns/carriage returns) Simply… --- ## [Embedding Photos in your Forum Posts - A Quick Easy Tutorial](https://community.anovaculinary.com/t/embedding-photos-in-your-forum-posts-a-quick-easy-tutorial/444)
**Author:** [@Simon\_C](https://community.anovaculinary.com/u/Simon_C)\ **Replies:** 2\ **Last updated:** [May 3, 2015, 12:02am UTC](https://community.anovaculinary.com/t/embedding-photos-in-your-forum-posts-a-quick-easy-tutorial/444 "2015-05-03T00:02:17Z")
I love seeing photos of your beautiful food. Many of you may not realise that photos can be embedded into forum posts as well as tacked on the end, so I thought I would write up a quick and easy to follow tutorial. Hopef… --- ## [Coupon Code available?](https://community.anovaculinary.com/t/coupon-code-available/425)
**Author:** [@luderchris](https://community.anovaculinary.com/u/luderchris)\ **Replies:** 3\ **Last updated:** [April 27, 2015, 5:02pm UTC](https://community.anovaculinary.com/t/coupon-code-available/425 "2015-04-27T17:02:15Z")
Hey everybody, anyone got a working coupon code? Have a nice day Chris [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=31) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=33)