# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=6 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 7 --- ## [Sorry, its another whine](https://community.anovaculinary.com/t/sorry-its-another-whine/27009)
**Author:** [@Exorsist](https://community.anovaculinary.com/u/Exorsist)\ **Replies:** 2\ **Last updated:** [October 16, 2020, 10:36pm UTC](https://community.anovaculinary.com/t/sorry-its-another-whine/27009 "2020-10-16T22:36:54Z")
Have just bought the pro for use in a cafe, I also have a whine from it which is pretty annoying when I will be no more than 1.5 meters away from it 8 hours a day, i did try to post video of sound but seems I can’t, So … --- ## [Temp display rapidly changing well above set temp though water temp below](https://community.anovaculinary.com/t/temp-display-rapidly-changing-well-above-set-temp-though-water-temp-below/25651)
**Author:** [@TxBrewer](https://community.anovaculinary.com/u/TxBrewer)\ **Replies:** 4\ **Last updated:** [October 15, 2020, 11:35pm UTC](https://community.anovaculinary.com/t/temp-display-rapidly-changing-well-above-set-temp-though-water-temp-below/25651 "2020-10-15T23:35:25Z")
Never really had a problem with my unit till yesterday, I set my unit for 165 and let it get up to temp, as usual I tested with a instant read thermometer and it was within a degree. About an hour in it started giving … --- ## [Precision Oven Break In Temp variance](https://community.anovaculinary.com/t/precision-oven-break-in-temp-variance/26983)
**Author:** [@GJVINO](https://community.anovaculinary.com/u/GJVINO)\ **Replies:** 2\ **Last updated:** [October 14, 2020, 8:00pm UTC](https://community.anovaculinary.com/t/precision-oven-break-in-temp-variance/26983 "2020-10-14T20:00:57Z")
I just received our precision oven today. Working on doing the first break in of the rear heating element and what I notice is the temperature is not staying steady. It varies about 2° on the plus side and .4 on the min… --- ## [Anova Oven Interior Light Flickering](https://community.anovaculinary.com/t/anova-oven-interior-light-flickering/26901)
**Author:** [@behrmantraut](https://community.anovaculinary.com/u/behrmantraut)\ **Replies:** 2\ **Last updated:** [October 7, 2020, 1:50pm UTC](https://community.anovaculinary.com/t/anova-oven-interior-light-flickering/26901 "2020-10-07T13:50:46Z")
I’m doing the initial heating process on my newly-arrived oven. I notice the interior oven light seems to flicker in a VERY irritating fashion during the 15 minute 356-degree bakes. Is this normal? Is there a fix? --- ## [Oven Damaged in Shipping](https://community.anovaculinary.com/t/oven-damaged-in-shipping/26899)
**Author:** [@failingbetter](https://community.anovaculinary.com/u/failingbetter)\ **Replies:** 0\ **Last updated:** [October 6, 2020, 5:25pm UTC](https://community.anovaculinary.com/t/oven-damaged-in-shipping/26899 "2020-10-06T17:25:34Z")
My Precision Oven was damaged in shipping. The side panel was dented and when filled, it leaked from the bottom of the unit. I haven’t heard back from Support. I’m hoping they can rush me one from the current batch. Afte… --- ## [Sous Vide Clips](https://community.anovaculinary.com/t/sous-vide-clips/26875)
**Author:** [@Grandchildren](https://community.anovaculinary.com/u/Grandchildren)\ **Replies:** 2\ **Last updated:** [October 6, 2020, 10:28am UTC](https://community.anovaculinary.com/t/sous-vide-clips/26875 "2020-10-06T10:28:58Z")
What are best clips to use with Anova Pro and clear Anova plastic container. I am using metal clips from staples that are all rusted. A friend gave me clips but they wont fit under the Anova container lid? --- ## [Anova Oven Category](https://community.anovaculinary.com/t/anova-oven-category/26871)
**Author:** [@rloving10](https://community.anovaculinary.com/u/rloving10)\ **Replies:** 2\ **Last updated:** [October 6, 2020, 10:24am UTC](https://community.anovaculinary.com/t/anova-oven-category/26871 "2020-10-06T10:24:06Z")
I have received mine, and undoubtedly others have too. I already have questions and look forward to a useful forum to give and take advice. --- ## [temperature stuck at negative ten celsius](https://community.anovaculinary.com/t/temperature-stuck-at-negative-ten-celsius/26854)
**Author:** [@Antonio\_Q](https://community.anovaculinary.com/u/Antonio_Q)\ **Replies:** 1\ **Last updated:** [October 1, 2020, 10:22pm UTC](https://community.anovaculinary.com/t/temperature-stuck-at-negative-ten-celsius/26854 "2020-10-01T22:22:39Z")
Hello, I got my Anova just before the pandemic, and I used it last a couple weeks ago. It was a long cook and I had to abort it once the display started giving insane negative temperature readings, something like negativ… --- ## [Flashing RED -- on screen](https://community.anovaculinary.com/t/flashing-red-on-screen/26845)
**Author:** [@timjustynski](https://community.anovaculinary.com/u/timjustynski)\ **Replies:** 2\ **Last updated:** [September 29, 2020, 6:53pm UTC](https://community.anovaculinary.com/t/flashing-red-on-screen/26845 "2020-09-29T18:53:12Z")
My Precision suddenly shut down and started flashing red dashes. Everything I have read said to email and/or call support. I have done both. Got Voicemail 3 times, left a message the first two times. Still no callbac… --- ## [Connecting Issue](https://community.anovaculinary.com/t/connecting-issue/26842)
**Author:** [@CTC](https://community.anovaculinary.com/u/CTC)\ **Replies:** 2\ **Last updated:** [September 29, 2020, 6:47am UTC](https://community.anovaculinary.com/t/connecting-issue/26842 "2020-09-29T06:47:49Z")
I just received my new Anova Precision Cooker Pro / I tried to do all the steps including the one from the support center to connect to my iPhone but still nothing happens. Any chance that someone got a solution im a us… --- ## [Any way to save an Anova that got wet?](https://community.anovaculinary.com/t/any-way-to-save-an-anova-that-got-wet/21380)
**Author:** [@Elaine\_Broussard](https://community.anovaculinary.com/u/Elaine_Broussard)\ **Replies:** 9\ **Last updated:** [September 19, 2020, 2:22pm UTC](https://community.anovaculinary.com/t/any-way-to-save-an-anova-that-got-wet/21380 "2020-09-19T14:22:44Z")
I was setting up my Anova to cook steak the other day, and the unit slipped and fell into the water bath. It was only submerged for like one second because I scooped it up ASAP. I put it in a bowl of rice for 24 hours ho… --- ## [App rejects four digit code generated by Precision Cooker Pro](https://community.anovaculinary.com/t/app-rejects-four-digit-code-generated-by-precision-cooker-pro/26785)
**Author:** [@Tarheelneil](https://community.anovaculinary.com/u/Tarheelneil)\ **Replies:** 1\ **Last updated:** [September 11, 2020, 3:39pm UTC](https://community.anovaculinary.com/t/app-rejects-four-digit-code-generated-by-precision-cooker-pro/26785 "2020-09-11T15:39:53Z")
I just got the Precision Cooker Pro. During initial set up, everything goes well until I’m supposed to enter the four digit code on the Pro’s display into the app. The app keeps rejecting the code. I’ve tried on both … --- ## [Anova screen won't turn on, but starts circulating water?](https://community.anovaculinary.com/t/anova-screen-wont-turn-on-but-starts-circulating-water/500)
**Author:** [@alexland](https://community.anovaculinary.com/u/alexland)\ **Replies:** 8\ **Last updated:** [September 11, 2020, 2:49am UTC](https://community.anovaculinary.com/t/anova-screen-wont-turn-on-but-starts-circulating-water/500 "2020-09-11T02:49:10Z")
Has this happened to anyone else? I literally just got the device, cooked once successfully with it (not super high temp) and unplugged it. I plugged it back in and the system automatically starts making noise and circ… --- ## [Long Power Outage - and IM AT WORK!](https://community.anovaculinary.com/t/long-power-outage-and-im-at-work/26748)
**Author:** [@Naterr](https://community.anovaculinary.com/u/Naterr)\ **Replies:** 3\ **Last updated:** [September 2, 2020, 5:08am UTC](https://community.anovaculinary.com/t/long-power-outage-and-im-at-work/26748 "2020-09-02T05:08:39Z")
So, just got an alert that my power has been out at my home for an hour, and I won’t be home for another 7 hours. Do I just resume where it left off, or will the meat be bad? Medium rare chuck roast, was around 16 hours… --- ## [No response from support after Anova Pro Never arrived](https://community.anovaculinary.com/t/no-response-from-support-after-anova-pro-never-arrived/26721)
**Author:** [@Will](https://community.anovaculinary.com/u/Will)\ **Replies:** 1\ **Last updated:** [August 25, 2020, 5:21pm UTC](https://community.anovaculinary.com/t/no-response-from-support-after-anova-pro-never-arrived/26721 "2020-08-25T17:21:31Z")
Half my order never arrived even though it said it has shipped. I only received the tracking number for half of my order. I have contacted support 3 times over 3 weeks and I have received no response. I am very disappo… --- ## [Does anyone have a fix for WiFi connection issues?](https://community.anovaculinary.com/t/does-anyone-have-a-fix-for-wifi-connection-issues/659)
**Author:** [@tthomashardie](https://community.anovaculinary.com/u/tthomashardie)\ **Replies:** 18\ **Last updated:** [August 22, 2020, 7:37pm UTC](https://community.anovaculinary.com/t/does-anyone-have-a-fix-for-wifi-connection-issues/659 "2020-08-22T19:37:00Z")
My WiFi unit will not connect to my network. Bluetooth pairs and the WiFi network name appears, but the app gives me an 'Whoops" message repeatedly. Tried resetting the cooker, app, phone, router and reinstall in the ap… --- ## [Heater error message](https://community.anovaculinary.com/t/heater-error-message/26705)
**Author:** [@Fede201](https://community.anovaculinary.com/u/Fede201)\ **Replies:** 3\ **Last updated:** [August 22, 2020, 6:30pm UTC](https://community.anovaculinary.com/t/heater-error-message/26705 "2020-08-22T18:30:38Z")
Hello 3 days ago I received a new 800 watt bluetooth model (the seller told me new but I think I was scammed), when I wanted to use it for the first time, it starts working and after 5 seconds it turns off with 3 beeps. … --- ## [More undocumented facts about wifi](https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767)
**Author:** [@docj](https://community.anovaculinary.com/u/docj)\ **Replies:** 16\ **Last updated:** [August 21, 2020, 11:01pm UTC](https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767 "2020-08-21T23:01:39Z")
I'm a pretty tech-savvy consumer and I have been having issues being able to setup the wifi function on my Anova cooker. I even used the diagnostic tool on the app to have the Customer Support Team analyze the problem. … --- ## [Wifi sucks.....](https://community.anovaculinary.com/t/wifi-sucks/21754)
**Author:** [@Mike\_Jones](https://community.anovaculinary.com/u/Mike_Jones)\ **Replies:** 17\ **Last updated:** [December 22, 2019, 4:03am UTC](https://community.anovaculinary.com/t/wifi-sucks/21754 "2019-12-22T04:03:21Z")
I literally just set up an entire new network in my apartment just to use ANOVA since it would not connect to my google wifi.... Why sell a device that doesn't work with modern technologies? I broke out an old wifi ro… --- ## [red led "STOP" error](https://community.anovaculinary.com/t/red-led-stop-error/26673)
**Author:** [@Rashif\_Wibowo](https://community.anovaculinary.com/u/Rashif_Wibowo)\ **Replies:** 2\ **Last updated:** [August 15, 2020, 2:59pm UTC](https://community.anovaculinary.com/t/red-led-stop-error/26673 "2020-08-15T14:59:15Z")
How do i fix this error, just open my anova pro and want to cook my first sous vide and the red indicator show up with “STOP” Does anyone have the same problem? --- ## [Anova keeps disconnecting from WiFi](https://community.anovaculinary.com/t/anova-keeps-disconnecting-from-wifi/26620)
**Author:** [@SemperFi](https://community.anovaculinary.com/u/SemperFi)\ **Replies:** 2\ **Last updated:** [August 9, 2020, 4:19pm UTC](https://community.anovaculinary.com/t/anova-keeps-disconnecting-from-wifi/26620 "2020-08-09T16:19:22Z")
I’ve got an iPhone X with the latest IOS and the most updated Anova app. BUT For the last three cooks, my Anova becomes unreachable by the App and I have to reconnect the Anova to get it to work. Is anyone having this… --- ## [New cooker motor whine.](https://community.anovaculinary.com/t/new-cooker-motor-whine/23106)
**Author:** [@bobalu](https://community.anovaculinary.com/u/bobalu)\ **Replies:** 9\ **Last updated:** [August 6, 2020, 10:40pm UTC](https://community.anovaculinary.com/t/new-cooker-motor-whine/23106 "2020-08-06T22:40:48Z")
Used the new Anova Precision Cooker today and discovered that the circulation motor has a moderately loud whine. (Can hear it from 2 rooms away) Anyone else have this problem? --- ## [How to change the fuse?](https://community.anovaculinary.com/t/how-to-change-the-fuse/299)
**Author:** [@Rhonda](https://community.anovaculinary.com/u/Rhonda)\ **Replies:** 12\ **Last updated:** [August 3, 2020, 5:33pm UTC](https://community.anovaculinary.com/t/how-to-change-the-fuse/299 "2020-08-03T17:33:49Z")
After 4 uses, my Precision Cooker stopped heating. Circulating, yes. Heating, no. Over the past 10 days, I've been communicating with the support staff who yesterday asked if I had tried to replace the fuse. Today they t… --- ## [Electronic smell and blue light](https://community.anovaculinary.com/t/electronic-smell-and-blue-light/26574)
**Author:** [@IKROWNI](https://community.anovaculinary.com/u/IKROWNI)\ **Replies:** 1\ **Last updated:** [August 2, 2020, 1:41pm UTC](https://community.anovaculinary.com/t/electronic-smell-and-blue-light/26574 "2020-08-02T13:41:35Z")
I noticed an electronic burning smell after turning my anova cooker on today I was trying to inspect it as much as possible and noticed a small flashing blue light in the rear vent holes. I can’t tell if the blue light i… --- ## [Still preheating but timer starts up](https://community.anovaculinary.com/t/still-preheating-but-timer-starts-up/14140)
**Author:** [@dpstockholm](https://community.anovaculinary.com/u/dpstockholm)\ **Replies:** 24\ **Last updated:** [July 23, 2020, 5:53pm UTC](https://community.anovaculinary.com/t/still-preheating-but-timer-starts-up/14140 "2020-07-23T17:53:42Z")
Hi, while still preheating, my timer starts. This is before the cook temperature is reached and results in a reduced cook time. This just started happening - maybe a new app update? Anyone else with the same issue or wit… --- ## [Problem with the current temperature](https://community.anovaculinary.com/t/problem-with-the-current-temperature/26513)
**Author:** [@Paul\_Jagot](https://community.anovaculinary.com/u/Paul_Jagot)\ **Replies:** 1\ **Last updated:** [July 21, 2020, 10:40am UTC](https://community.anovaculinary.com/t/problem-with-the-current-temperature/26513 "2020-07-21T10:40:39Z")
hi,I have a problem with my anova, the current temperature not is correct, when I turn on the anova show me that the current temperature is about 127ºc this is impossible,My anova not work fine,How I can repair this trou… --- ## [Temperature index of recipes?](https://community.anovaculinary.com/t/temperature-index-of-recipes/26436)
**Author:** [@ebender888](https://community.anovaculinary.com/u/ebender888)\ **Replies:** 2\ **Last updated:** [July 13, 2020, 4:34pm UTC](https://community.anovaculinary.com/t/temperature-index-of-recipes/26436 "2020-07-13T16:34:53Z")
Hi, Just got an Anova for my birthday. So many great recipes out there. Is there any time of listing/index that sorts by the required temperature set? Seems it would be a great tool in planning meals to be able to co… --- ## [Costco tri tip ruined](https://community.anovaculinary.com/t/costco-tri-tip-ruined/26353)
**Author:** [@Wilson](https://community.anovaculinary.com/u/Wilson)\ **Replies:** 8\ **Last updated:** [July 1, 2020, 9:25pm UTC](https://community.anovaculinary.com/t/costco-tri-tip-ruined/26353 "2020-07-01T21:25:48Z")
I cooked this at 130 degrees for 7 hours in a large pot. Seared in hot pan for about 90 seconds total. Way overcooked which I thought was impossible. I may try again but need to know what to do different. I followed … --- ## [Ziplock bags filling with water](https://community.anovaculinary.com/t/ziplock-bags-filling-with-water/16033)
**Author:** [@golfguy](https://community.anovaculinary.com/u/golfguy)\ **Replies:** 12\ **Last updated:** [June 28, 2020, 1:56pm UTC](https://community.anovaculinary.com/t/ziplock-bags-filling-with-water/16033 "2020-06-28T13:56:37Z")
The last 3 times I used ziplock bags the bags filled with water and essentially ruined my super. Each time I pulled the bag out of the pot the water from the bag was draining very slowly from one of the bottom corners o… --- ## [Saving a first gen unit](https://community.anovaculinary.com/t/saving-a-first-gen-unit/26335)
**Author:** [@taco](https://community.anovaculinary.com/u/taco)\ **Replies:** 1\ **Last updated:** [June 25, 2020, 2:18pm UTC](https://community.anovaculinary.com/t/saving-a-first-gen-unit/26335 "2020-06-25T14:18:10Z")
A few minutes into a cook the other night my first gen unit clicked off and has been unresponsive since. I’ve checked the fuse and it seems fine. Same with cables and connections. What further steps can I take to save it… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=5) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=7)