# Anova Support **URL:** https://community.anovaculinary.com/c/support-questions/20.md?page=7 [Latest](https://community.anovaculinary.com/latest.md) · [Categories](https://community.anovaculinary.com/categories.md) · [Tags](https://community.anovaculinary.com/tags.md) **Page:** 8 --- ## [Can't connect to Wi-Fi and Wi-Fi connectivity scan fails](https://community.anovaculinary.com/t/cant-connect-to-wi-fi-and-wi-fi-connectivity-scan-fails/20776)
**Author:** [@TimTDP](https://community.anovaculinary.com/u/TimTDP)\ **Replies:** 7\ **Last updated:** [June 21, 2020, 6:52pm UTC](https://community.anovaculinary.com/t/cant-connect-to-wi-fi-and-wi-fi-connectivity-scan-fails/20776 "2020-06-21T18:52:14Z")
I cannot connect my Anova to Wi-Fi The Wi-Fi connectivity scan also fails. All I get is "Scanning...." at the bottom of the screen on the app Even after 30 minutes! I have asked my networking guy to ensure that I am on… --- ## [Can I remvoe the steel skirt form the new 2019 model? Seems really tight.](https://community.anovaculinary.com/t/can-i-remvoe-the-steel-skirt-form-the-new-2019-model-seems-really-tight/26298)
**Author:** [@BobRoss](https://community.anovaculinary.com/u/BobRoss)\ **Replies:** 1\ **Last updated:** [June 18, 2020, 11:37pm UTC](https://community.anovaculinary.com/t/can-i-remvoe-the-steel-skirt-form-the-new-2019-model-seems-really-tight/26298 "2020-06-18T23:37:12Z")
On the older model the skirt came off rather easy, but on the new version its very tight and I don’t want to break anything. I tried twisting clockwise but its not budging. Is it supposed to come off on the new 2019 mo… --- ## [Freshsaver bags?](https://community.anovaculinary.com/t/freshsaver-bags/26268)
**Author:** [@Jack\_Blackwell](https://community.anovaculinary.com/u/Jack_Blackwell)\ **Replies:** 0\ **Last updated:** [June 14, 2020, 1:13am UTC](https://community.anovaculinary.com/t/freshsaver-bags/26268 "2020-06-14T01:13:17Z")
I’m having a difficult time finding Freshsaver zip type bags, especially in the gallon size. I have the Foodswaver FM1500 pump. All I’m finding is “out of stock” or “not available online”. --- ## [Dinner party chicken breast - SV afterwards to keep warm?](https://community.anovaculinary.com/t/dinner-party-chicken-breast-sv-afterwards-to-keep-warm/26257)
**Author:** [@mschoonmaker](https://community.anovaculinary.com/u/mschoonmaker)\ **Replies:** 3\ **Last updated:** [June 12, 2020, 5:48pm UTC](https://community.anovaculinary.com/t/dinner-party-chicken-breast-sv-afterwards-to-keep-warm/26257 "2020-06-12T17:48:26Z")
Dinner party tonight, pasta topped with grilled chicken breast (cutlets, quite thin breasts). My thoughts are to sous vide the breasts @ 140F, grill, let them rest briefly, and then return them to the sous vide bath for… --- ## [Terrible Customer Service, Terrible Device](https://community.anovaculinary.com/t/terrible-customer-service-terrible-device/26234)
**Author:** [@Russell\_Wood](https://community.anovaculinary.com/u/Russell_Wood)\ **Replies:** 5\ **Last updated:** [June 11, 2020, 7:20am UTC](https://community.anovaculinary.com/t/terrible-customer-service-terrible-device/26234 "2020-06-11T07:20:59Z")
The display on my Anova Precision suddenly stopped working, Although there was no display, I could still connect wirelessly and use the device although not ideal. I raised a ticket to Anova and they advised me that it wa… --- ## [Push Notification on iOS not working?](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987)
**Author:** [@Mutant\_Tractor](https://community.anovaculinary.com/u/Mutant_Tractor)\ **Replies:** 18\ **Last updated:** [June 10, 2020, 12:56pm UTC](https://community.anovaculinary.com/t/push-notification-on-ios-not-working/12987 "2020-06-10T12:56:02Z")
I've been trying to figure out why the Anova isn't telling me when it's up to temperature, ready to cook, or finished cooking on iOS via push notification - the only way I can check is if I look at the app manually (kind… --- ## [Anova app developers are here to listen to your requests!](https://community.anovaculinary.com/t/anova-app-developers-are-here-to-listen-to-your-requests/7063)
**Author:** [@HunterC](https://community.anovaculinary.com/u/HunterC)\ **Replies:** 24\ **Last updated:** [June 8, 2020, 2:22pm UTC](https://community.anovaculinary.com/t/anova-app-developers-are-here-to-listen-to-your-requests/7063 "2020-06-08T14:22:18Z")
Hey Anovafoodnerd family! I wanted to let you know some really exciting news. We're going to have our developers and designers come to YOU, our amazing community, to directly hear your feedback and answer your questio… --- ## [Plugged 110v Anova into a 220v outlet](https://community.anovaculinary.com/t/plugged-110v-anova-into-a-220v-outlet/26145)
**Author:** [@Bill\_Chung](https://community.anovaculinary.com/u/Bill_Chung)\ **Replies:** 2\ **Last updated:** [May 29, 2020, 10:53pm UTC](https://community.anovaculinary.com/t/plugged-110v-anova-into-a-220v-outlet/26145 "2020-05-29T22:53:38Z")
Hi all, I accidentally plugged my new 110v Anova Precision Cooker into a 220v outlet at the first time use. I only realized that after finished cooking (2.5hours of cooking at 130f. In my house outlets are mostly 110v … --- ## [Anova Precision 2019 WiFI iPhone connectivity](https://community.anovaculinary.com/t/anova-precision-2019-wifi-iphone-connectivity/24352)
**Author:** [@itgoes211](https://community.anovaculinary.com/u/itgoes211)\ **Replies:** 12\ **Last updated:** [May 24, 2020, 1:35pm UTC](https://community.anovaculinary.com/t/anova-precision-2019-wifi-iphone-connectivity/24352 "2020-05-24T13:35:29Z")
Just received a Precision for Christmas... Seem to be having the issue with the app keeps asking for the 4 digit code. I tried an iPhone 11 and iPhone 8 Plus. Tried connecting my phones to both the 5 GHz and 2.4 GHz netw… --- ## [No connectivity, updates don’t work. Not fit for purpose and missold. No support](https://community.anovaculinary.com/t/no-connectivity-updates-don-t-work-not-fit-for-purpose-and-missold-no-support/26071)
**Author:** [@Samuel\_Kimble](https://community.anovaculinary.com/u/Samuel_Kimble)\ **Replies:** 0\ **Last updated:** [May 20, 2020, 7:49pm UTC](https://community.anovaculinary.com/t/no-connectivity-updates-don-t-work-not-fit-for-purpose-and-missold-no-support/26071 "2020-05-20T19:49:49Z")
Useless company. Product does not work. Complaints over connectivity spanning years. --- ## [Anova 1st genaration flickering screen.](https://community.anovaculinary.com/t/anova-1st-genaration-flickering-screen/25965)
**Author:** [@ALDO](https://community.anovaculinary.com/u/ALDO)\ **Replies:** 1\ **Last updated:** [May 14, 2020, 3:57am UTC](https://community.anovaculinary.com/t/anova-1st-genaration-flickering-screen/25965 "2020-05-14T03:57:55Z")
Hello, y’all my beloved OG, 1st generation Anova’s screen suddlendy started flickering and makes clicking sounds and won’t turn on. it has worked wonderfully for many years and I’m hoping I can somehow fix it. Can anyone… --- ## [Straighten the impeller](https://community.anovaculinary.com/t/straighten-the-impeller/9165)
**Author:** [@m0nk33](https://community.anovaculinary.com/u/m0nk33)\ **Replies:** 6\ **Last updated:** [May 11, 2020, 10:24pm UTC](https://community.anovaculinary.com/t/straighten-the-impeller/9165 "2020-05-11T22:24:24Z")
Is there a way I can straighten out the impeller? My unit is a little more than a year old. I have the bluetooth version, purchased from Amazon. I pulled it from the box to use it today and the impeller is rattling ins… --- ## [Online Anova Recipe Search](https://community.anovaculinary.com/t/online-anova-recipe-search/25927)
**Author:** [@tw69](https://community.anovaculinary.com/u/tw69)\ **Replies:** 0\ **Last updated:** [May 10, 2020, 7:41pm UTC](https://community.anovaculinary.com/t/online-anova-recipe-search/25927 "2020-05-10T19:41:35Z")
Hi, the recipe collection is great, however it is most annoying if I am in the Pork category on page 8/12 and look at a recipe, I hit the back button and it takes me all the way back to the beginning, not just to Pork bu… --- ## [Wifi connection new precision cooker](https://community.anovaculinary.com/t/wifi-connection-new-precision-cooker/25554)
**Author:** [@Philippe](https://community.anovaculinary.com/u/Philippe)\ **Replies:** 2\ **Last updated:** [May 4, 2020, 4:03pm UTC](https://community.anovaculinary.com/t/wifi-connection-new-precision-cooker/25554 "2020-05-04T16:03:42Z")
Hi, I received my Precision cooker some days ago. and all was fine. The cooection with my Samsung S10 was working well … till yesterday. I was not able to connect anymore. I have tried all i found on internet. Uninstall… --- ## [Sous vide with marinade](https://community.anovaculinary.com/t/sous-vide-with-marinade/25826)
**Author:** [@ImInHotWater](https://community.anovaculinary.com/u/ImInHotWater)\ **Replies:** 2\ **Last updated:** [May 4, 2020, 12:37pm UTC](https://community.anovaculinary.com/t/sous-vide-with-marinade/25826 "2020-05-04T12:37:36Z")
I’ve searched our community here but can’t find a definitive answer. What results have people had using sous vide on meat that is sealed in a bag WITH a marinade? I’ve got a london broil sitting in a sealed bag full of m… --- ## [Can’t login to Bluetooth or Wi-Fi](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814)
**Author:** [@DesertWinds](https://community.anovaculinary.com/u/DesertWinds)\ **Replies:** 2\ **Last updated:** [May 2, 2020, 9:21pm UTC](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814 "2020-05-02T21:21:48Z")
I just received my new ANOVA Precision and I Can’t get the damn thing to login to Bluetooth or Wi-Fi. When it asked for password what the hell password do I use if I use the Anova Culinary password which works on this we… --- ## [Anova reset after I press play](https://community.anovaculinary.com/t/anova-reset-after-i-press-play/25745)
**Author:** [@Noam\_Wakrat](https://community.anovaculinary.com/u/Noam_Wakrat)\ **Replies:** 1\ **Last updated:** [April 24, 2020, 11:21am UTC](https://community.anovaculinary.com/t/anova-reset-after-i-press-play/25745 "2020-04-24T11:21:31Z")
After setting the time and temp I hit the play/start button. The Anova making a hip and then shut down for a sec and turn back on but won’t start cooking. video attached: Anova reset after hitting play - YouTube --- ## [my sous vide will not work](https://community.anovaculinary.com/t/my-sous-vide-will-not-work/25711)
**Author:** [@gdsenn](https://community.anovaculinary.com/u/gdsenn)\ **Replies:** 4\ **Last updated:** [April 24, 2020, 1:20am UTC](https://community.anovaculinary.com/t/my-sous-vide-will-not-work/25711 "2020-04-24T01:20:11Z")
when I turn it on it shuts off right away It is new and never been used. --- ## [Timer starts during warm up on a programmed cook](https://community.anovaculinary.com/t/timer-starts-during-warm-up-on-a-programmed-cook/25725)
**Author:** [@twm](https://community.anovaculinary.com/u/twm)\ **Replies:** 1\ **Last updated:** [April 23, 2020, 1:18am UTC](https://community.anovaculinary.com/t/timer-starts-during-warm-up-on-a-programmed-cook/25725 "2020-04-23T01:18:45Z")
I have not used my ANOVA for quite some time as I have been travelling since May 2019 and have recently returned. When setting up a cook, two really nice 5cm thick bone in Ribeyes, I noticed that the timer started to co… --- ## [OVERCOOKED](https://community.anovaculinary.com/t/overcooked/25683)
**Author:** [@WISCHUSKER](https://community.anovaculinary.com/u/WISCHUSKER)\ **Replies:** 5\ **Last updated:** [April 20, 2020, 1:07pm UTC](https://community.anovaculinary.com/t/overcooked/25683 "2020-04-20T13:07:01Z")
I used my Anova for the first time yesterday. I cooked a nice Ribeye, about 1.5" - 2.0" thick. I set the ANOVA to 129.5, cooked the steak for 45 min and it came out WELL DONE. It should have been medium rare at most. … --- ## [Unit does not register the temperature](https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600)
**Author:** [@Jamessf](https://community.anovaculinary.com/u/Jamessf)\ **Replies:** 1\ **Last updated:** [April 10, 2020, 11:16am UTC](https://community.anovaculinary.com/t/unit-does-not-register-the-temperature/25600 "2020-04-10T11:16:52Z")
Has anyone figure out how to fix the unit, it is not registering the temperature, When I set it up it shows 0 degrees in the temperature and the heater goes crazy to the point that it overheats and shuts down… Thanks --- ## [current temperature not working](https://community.anovaculinary.com/t/current-temperature-not-working/25561)
**Author:** [@belle100](https://community.anovaculinary.com/u/belle100)\ **Replies:** 1\ **Last updated:** [April 6, 2020, 4:03am UTC](https://community.anovaculinary.com/t/current-temperature-not-working/25561 "2020-04-06T04:03:27Z")
please i need help,the current temperature of the slow cooker display 0.0 how to fix it?, --- ## [Anova app connection dropping and reconnecting continuously](https://community.anovaculinary.com/t/anova-app-connection-dropping-and-reconnecting-continuously/3120)
**Author:** [@Nick87](https://community.anovaculinary.com/u/Nick87)\ **Replies:** 11\ **Last updated:** [April 5, 2020, 9:21pm UTC](https://community.anovaculinary.com/t/anova-app-connection-dropping-and-reconnecting-continuously/3120 "2020-04-05T21:21:11Z")
Hi Everyone, My android Anova App is constantly dropping the connecting and then reconnecting. (I see this when looking at the current temperature in the anova app) Pairing is not a problem but when all is okay it drop… --- ## [Made in ?](https://community.anovaculinary.com/t/made-in/25526)
**Author:** [@haha](https://community.anovaculinary.com/u/haha)\ **Replies:** 8\ **Last updated:** [April 3, 2020, 6:18pm UTC](https://community.anovaculinary.com/t/made-in/25526 "2020-04-03T18:18:13Z")
Can someone please confirm the country of manufacture of the Anova Nano. Thanks --- ## [Anova Cooker Nano Disassembly](https://community.anovaculinary.com/t/anova-cooker-nano-disassembly/25524)
**Author:** [@JaredO](https://community.anovaculinary.com/u/JaredO)\ **Replies:** 1\ **Last updated:** [April 2, 2020, 10:34am UTC](https://community.anovaculinary.com/t/anova-cooker-nano-disassembly/25524 "2020-04-02T10:34:10Z")
HI Guys, Does the Anova Nano come apart? I want to be able to clean some mineral build up that a vinegar clean didnt take care of? Thank you. --- ## [Bluetooth Connection Troubleshooting Docs](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733)
**Author:** [@turningfish](https://community.anovaculinary.com/u/turningfish)\ **Replies:** 6\ **Last updated:** [March 30, 2020, 7:45pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733 "2020-03-30T19:45:07Z")
Are there troubleshooting docs for the bluetooth model? I can only find support docs for the wifi model. --- ## [Chicken rub](https://community.anovaculinary.com/t/chicken-rub/25464)
**Author:** [@Wheeler](https://community.anovaculinary.com/u/Wheeler)\ **Replies:** 3\ **Last updated:** [March 26, 2020, 7:18am UTC](https://community.anovaculinary.com/t/chicken-rub/25464 "2020-03-26T07:18:24Z")
Can I rub my boneless chicken breast with my rub before cooking sous vide? --- ## [Turn off temperature wheel light?](https://community.anovaculinary.com/t/turn-off-temperature-wheel-light/4475)
**Author:** [@Brodie\_A](https://community.anovaculinary.com/u/Brodie_A)\ **Replies:** 4\ **Last updated:** [March 22, 2020, 12:17am UTC](https://community.anovaculinary.com/t/turn-off-temperature-wheel-light/4475 "2020-03-22T00:17:13Z")
Is the temperature wheel light controllable by software, and could we get an option to disable it? It's an irritation at night in a studio. --- ## [4 lb . Bottom round roast](https://community.anovaculinary.com/t/4-lb-bottom-round-roast/25338)
**Author:** [@Bill\_Lynch](https://community.anovaculinary.com/u/Bill_Lynch)\ **Replies:** 8\ **Last updated:** [March 8, 2020, 2:40pm UTC](https://community.anovaculinary.com/t/4-lb-bottom-round-roast/25338 "2020-03-08T14:40:14Z")
I recently cooked a 4 lb. Round roast at 130 F for 28 hrs. Medium rare - perfect, tenderness ,-outstanding, texture?.. that is my question. The texture, was like the meat broke down. Too long a cook time? --- ## [New Anova high-pitch sound](https://community.anovaculinary.com/t/new-anova-high-pitch-sound/24789)
**Author:** [@Tomasz](https://community.anovaculinary.com/u/Tomasz)\ **Replies:** 4\ **Last updated:** [February 15, 2020, 12:33pm UTC](https://community.anovaculinary.com/t/new-anova-high-pitch-sound/24789 "2020-02-15T12:33:46Z")
Hi Everyone, I upgraded the original Anova to the new model (New Anova) and I’m a bit disappointed with the constant high-pitch noise it makes. The old one is super quiet, the new one is super annoying. I asked on the s… [Previous page](https://community.anovaculinary.com/c/support-questions/20.md?page=6) [Next page](https://community.anovaculinary.com/c/support-questions/20.md?page=8)