# 1 yr old unit overheated water bath, now not functioning - anyone else had this happen?

**URL:** <https://community.anovaculinary.com/t/1-yr-old-unit-overheated-water-bath-now-not-functioning-anyone-else-had-this-happen/5629>\
**Category:** Anova Support\
**Created:** [March 27, 2017, 4:00am UTC](https://community.anovaculinary.com/t/1-yr-old-unit-overheated-water-bath-now-not-functioning-anyone-else-had-this-happen/5629 "2017-03-27T04:00:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ATB](https://avatars.discourse-cdn.com/v4/letter/a/a6a055/32.png) [@ATB](https://community.anovaculinary.com/u/ATB)\
**Post date:** [March 27, 2017, 4:00am UTC](https://community.anovaculinary.com/t/1-yr-old-unit-overheated-water-bath-now-not-functioning-anyone-else-had-this-happen/5629/1 "2017-03-27T04:00:31Z")

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Hey there,  
I’ve been having a great time cooking with my Anova (2nd gen, Bluetooth/no wifi) until today. I set it up manually to cook - 1 hour, 145F. It started up okay, I checked to see if the timer was running, and left it alone.

When I came back toward the end of the hour, I was horrified to find that the unit readout thought the current water temp was -17F (?!? Really?!) and so the heater was going full blast. I stuck my thermapen in and found the actual water temp was 224F! So much for my chicken.

I unplugged the unit and left it alone for a few hours. Went back to check its status a few hours later.

When I turned the unit on, I asked it to cook at 110F for 40 min. It tried to heat up, hat gave up after about 30 seconds. I tried it again once or twice, but it gave up increasingly quicker. Took a Youtube video of the event:

I’m really quite disappointed; although I bought the unit in mid-Dec of 2015, I didn’t start using it until March of 2016, so from a usage standpoint, it’s only been active about one year. (Don’t you hate it when something dies _just_ out of warranty? It feels like a planned obsolescence plot.) Anyone else have a similarly unfortunate experience? Dropped a line to customer service, waiting for them to get back to me.

Cheers,  
ATB

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [March 27, 2017, 5:50pm UTC](https://community.anovaculinary.com/t/1-yr-old-unit-overheated-water-bath-now-not-functioning-anyone-else-had-this-happen/5629/2 "2017-03-27T17:50:03Z")

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@ATB so sorry to hear! Thank you for reaching out to support - we’ll see what we can do for you!
