# Anova Culinary AN500-US00 Sous Vide Precision Cooker
**URL:** https://community.anovaculinary.com/t/anova-culinary-an500-us00-sous-vide-precision-cooker/30230
**Category:** Anova Precision® Cooker
**Created:** [January 31, 2022, 6:23pm UTC](https://community.anovaculinary.com/t/anova-culinary-an500-us00-sous-vide-precision-cooker/30230 "2022-01-31T18:23:25Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@JWD](https://community.anovaculinary.com/u/JWD)
#### Post date: [January 31, 2022, 6:23pm UTC](https://community.anovaculinary.com/t/anova-culinary-an500-us00-sous-vide-precision-cooker/30230/1 "2022-01-31T18:23:25Z")
I purchased this unit on September 8, 2021. The cooker has worked perfectly. The app is ok, could use some improvements.
My problem is that I have had to repair the clamp TWICE! The first time, the plastic threaded piece broke. The second time, the plastic frame cracked. Fortunately I’m a DIY’er and have found a way to fix it. Would I purchase it again? No. You spend $200 and then can’t really use it as intended due to a cheap plastic part. I’d rather pay an extra $20 for something that is reliable…
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### Author:  [@anovaculinary](https://community.anovaculinary.com/u/anovaculinary)
#### Post date: [January 31, 2022, 9:27pm UTC](https://community.anovaculinary.com/t/anova-culinary-an500-us00-sous-vide-precision-cooker/30230/2 "2022-01-31T21:27:41Z")
Hey JWD. Totally understand the frustration. We do replace clamps at no charge. Would love to send ya one! Please email [support@anovaculinary.com](mailto:support@anovaculinary.com) and we can help!
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### Author:  [@JWD](https://community.anovaculinary.com/u/JWD)
#### Post date: [January 31, 2022, 11:58pm UTC](https://community.anovaculinary.com/t/anova-culinary-an500-us00-sous-vide-precision-cooker/30230/3 "2022-01-31T23:58:44Z")
Thank you. I will email you.