# Anova Nano not heating

**URL:** <https://community.anovaculinary.com/t/anova-nano-not-heating/19559>\
**Category:** Anova Support\
**Created:** [January 17, 2019, 8:18pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559 "2019-01-17T20:18:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![LorenzoC](https://avatars.discourse-cdn.com/v4/letter/l/dbc845/32.png) [@LorenzoC](https://community.anovaculinary.com/u/LorenzoC)\
**Post date:** [January 17, 2019, 8:18pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/1 "2019-01-17T20:18:40Z")

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Hi guys,

First of all, Im quite new to this kind of cooking.

So that being said, I bought an Anova Nano but its doesn’t seem to be heating up. The water stays at the same temperature (80.6 - 80.8 f) it doesn’t goes up.

I tried several power outlets and got the same response from the nano. I even tried to heat up the water first and then insert the nano into the container but got the same result.

Any help?

Thanks,

Lorenzo.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [January 17, 2019, 8:23pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/2 "2019-01-17T20:23:49Z")

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After plugging in the Nano, did you also hit the start/play button? Is the unit circulating the water at all?

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**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\
**Post date:** [January 17, 2019, 8:24pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/3 "2019-01-17T20:24:19Z")

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Emailing Anova’a customer service would be a good place to start

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**Author:** ![LorenzoC](https://avatars.discourse-cdn.com/v4/letter/l/dbc845/32.png) [@LorenzoC](https://community.anovaculinary.com/u/LorenzoC)\
**Post date:** [January 17, 2019, 8:25pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/4 "2019-01-17T20:25:07Z")

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Hi,

Yes I pressed the start/play button and the water circulates perfectly.

Thanks,

Lorenzo.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [January 17, 2019, 8:25pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/5 "2019-01-17T20:25:58Z")

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Okay, just wanted to be sure. Alright, sounds like your unit is not working like it should. I’d definitely email us at [support@anvoaculinary.com](mailto:support@anvoaculinary.com). We’ll help you out.

Edit: solved.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [January 23, 2019, 6:00pm UTC](https://community.anovaculinary.com/t/anova-nano-not-heating/19559/6 "2019-01-23T18:00:53Z")

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Closed on January 23, 2019, 6:00pm UTC