# Anova One Problem (Strong Electrical Smell)

**URL:** <https://community.anovaculinary.com/t/anova-one-problem-strong-electrical-smell/688>\
**Category:** Anova Precision® Cooker\
**Created:** [January 4, 2016, 8:58pm UTC](https://community.anovaculinary.com/t/anova-one-problem-strong-electrical-smell/688 "2016-01-04T20:58:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![jlbell](https://avatars.discourse-cdn.com/v4/letter/j/a4c791/32.png) [@jlbell](https://community.anovaculinary.com/u/jlbell)\
**Post date:** [January 4, 2016, 8:58pm UTC](https://community.anovaculinary.com/t/anova-one-problem-strong-electrical-smell/688/1 "2016-01-04T20:58:44Z")

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Hello everyone,&nbsp;

  

I have had my Anova One for several months and have used it for well over a 30+ hours of cooking, but just recently while using it, it developed a strong electrical smell. This lasted for over 3-4 cooking sessions, until the most recent session the heater coil seemed to have failed half way though the cooking. I checked the fuse which is fine. I also already contacted Anova, but I have read it can take sometime before they get back to you. Finally I ordered my Anova One on Amazon, so I am not to sure how to go about the warranty/return process if necessary. Thanks

  

Jarett

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**Author:** ![AngelArs](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@AngelArs](https://community.anovaculinary.com/u/AngelArs)\
**Post date:** [January 14, 2016, 4:47pm UTC](https://community.anovaculinary.com/t/anova-one-problem-strong-electrical-smell/688/2 "2016-01-14T16:47:57Z")

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If it has been several months then Amazon can’t help. It would be a warranty issue at that point. All you can do is to contact Anova for a replacement. I think they’re having e-mail issues, but they are working on it.&nbsp;