# Anova One won't turn on
**URL:** https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299
**Category:** Anova Support
**Created:** [November 12, 2017, 3:22am UTC](https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299 "2017-11-12T03:22:49Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@dharvey8](https://community.anovaculinary.com/u/dharvey8)
#### Post date: [November 12, 2017, 3:22am UTC](https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299/1 "2017-11-12T03:22:49Z")
Hey guys, just bought a used Anova model ASVPIPE1.2 from a friend a couple of weeks ago.I was so stoked, I’ve been using a cooler, hot water and a thermometer for a year. Was working great, love the device, non stop meals.
Yesterday I was making mashed potatos at 185 degrees for an hour. I walked away and realized that it been more than an hour and it hadn’t beeped. I took a look and the device had a flashing black lcd and neither the pump nor impeller were running.
I’m guessing it overheated or steam got into it.
Any suggestions?
I’ve had it out for a day to let it dry, I took it apart to see if there was water damage but don’t see anything…still flashing black screen.
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### Author:  [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)
#### Post date: [November 15, 2017, 7:26pm UTC](https://community.anovaculinary.com/t/anova-one-wont-turn-on/10299/2 "2017-11-15T19:26:54Z")
I would definitely reach out to [support@anovaculinary.com](mailto:support@anovaculinary.com). They’ll go ahead and further troubleshoot the issue and find a resolution for ya!