# Anova Sous Vide Precision Cooker **URL:** \ **Category:** General\ **Created:** [October 10, 2018, 4:56am UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020 "2018-10-10T04:56:20Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![amofqld](https://avatars.discourse-cdn.com/v4/letter/a/4da419/32.png) [@amofqld](https://community.anovaculinary.com/u/amofqld)\ **Post date:** [October 10, 2018, 4:56am UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020/1 "2018-10-10T04:56:20Z")
I bought an Anova Precision Cooker with Bluetooth and Wi-Fi connectivity. I’d strongly recommend you don’t buy one. I used mine successfully the first time. The second time, the Bluetooth connection wouldn’t work, the Wi-Fi connection wouldn’t work, the Anova app wouldn’t recognise the device, the timer didn’t work and the temperature sensor didn’t work so the water just kept getting hotter. A significant amount of contact with the Anova Help Centre did not resolve any of the problems. I believe the issues are common across the model. I assume this explains the price reductions since I bought mine. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [October 10, 2018, 6:30pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020/2 "2018-10-10T18:30:40Z")
Hey - what was your ticket number? I can look into this. Sounds like a defective unit that we can definitely help you with. ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [October 11, 2018, 3:18am UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020/3 "2018-10-11T03:18:20Z")
I bought the same model as you did @amofqld, and I’ve experienced no problems whatsoever. What is it that makes you think the issues you’ve personally experienced are “common across the model”? I haven’t made the assumption that everyone else who purchased the same unit as I have has been “problem free” just because I’ve had no problems. What has made you think that most other people have experienced the problems you have? Seriously, I’m curious. ---
**Author:** ![JoshK](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/joshk/32/2884_2.png) [@JoshK](https://community.anovaculinary.com/u/JoshK)\ **Post date:** [October 15, 2018, 3:18pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020/4 "2018-10-15T15:18:44Z")
There have been lots of complaints about the Wi-Fi in these forums, and I’ve never been able to get mine to work reliably. The issue seems to be that the reception is very poor, so if you don’t have a strong signal in your kitchen it just drops the connection or won’t connect at all. And the bluetooth feature is pretty useless, IMHO. If you’re close enough for a bluetooth connection (generally under 30 ft), what’s the point of using the app vs just setting it manually? Plus, I’ve had experiences with the unit resetting/mis-setting when bluetooth is lost and reestablished, which creates serious issues for cooking. That said, I’ve never had any issues when setting the device manually, so that’s what I always do. I’m not really happy about having paid for features that don’t work correctly, but the core heating function is solid. ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [October 17, 2018, 4:54am UTC](https://community.anovaculinary.com/t/anova-sous-vide-precision-cooker/17020/5 "2018-10-17T04:54:51Z")
I set the unit manually. For me the Wifi is a handy way to keep an eye on things remotely, just to ensure things are running while I’m away.