# Anova sous vide problem

**URL:** <https://community.anovaculinary.com/t/anova-sous-vide-problem/30804>\
**Category:** Anova Support\
**Created:** [June 27, 2022, 8:09pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-problem/30804 "2022-06-27T20:09:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Leanne\_Haney](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/leanne_haney/32/7681_2.png) [@Leanne\_Haney](https://community.anovaculinary.com/u/Leanne_Haney)\
**Post date:** [June 27, 2022, 8:09pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-problem/30804/1 "2022-06-27T20:09:27Z")

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I have successfully been using this for years. Suddenly it would not come out to be themperture programmed but was MUCH lower checking with thermometer. Ruined several dinners. This happened 3 times, so I got a new one. Same thing on the new one. Says 130, -----\> 110. Anyone else with this? Could you fix it?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [June 28, 2022, 9:10pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-problem/30804/2 "2022-06-28T21:10:05Z")

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This is not a problem that has been mentioned that I can recall. I would contact support. Just to cover all bases are you sure your thermometer is accurate? Try it in boiling water to verify 212°F.

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**Author:** ![Leanne\_Haney](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/leanne_haney/32/7681_2.png) [@Leanne\_Haney](https://community.anovaculinary.com/u/Leanne_Haney)\
**Post date:** [June 29, 2022, 11:58pm UTC](https://community.anovaculinary.com/t/anova-sous-vide-problem/30804/3 "2022-06-29T23:58:24Z")

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my separate thermometer is accurate. Boil what?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [June 30, 2022, 1:57am UTC](https://community.anovaculinary.com/t/anova-sous-vide-problem/30804/4 "2022-06-30T01:57:15Z")

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Try your thermometer in boiling water to verify it reads 212°F.  
That is something support asks to validate your thermometer is accurate. It probably is but like I said covering the bases. Support should be called because there are no serviceable parts related to temperature control.