# Anova support is a disaster

**URL:** <https://community.anovaculinary.com/t/anova-support-is-a-disaster/35966>\
**Category:** Anova Precision® Oven\
**Created:** [October 6, 2026, 8:52pm UTC](https://community.anovaculinary.com/t/anova-support-is-a-disaster/35966 "2026-10-06T20:52:09Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mlang46](https://avatars.discourse-cdn.com/v4/letter/m/bc8723/32.png) [@mlang46](https://community.anovaculinary.com/u/mlang46)\
**Post date:** [October 6, 2026, 8:52pm UTC](https://community.anovaculinary.com/t/anova-support-is-a-disaster/35966/1 "2026-10-06T20:52:09Z")

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Oven went blank after 2 months of ownership. Given the poor reliability with the poor support i tried to return the unit but got regected even though I only owned it for 60 days. Now i cannot get a reply even if I wanted it repaired. I bought the unit directly from them.  
i called and it either hangs up on me in 2 minutes or it sends me to Marriane who says she can’t help me and tells me to email customer support. I do and they do not respond

it is a total nightmare

if I do not hear back in a week I am taking them to small claims court