# Anova support no response

**URL:** <https://community.anovaculinary.com/t/anova-support-no-response/20698>\
**Category:** Anova Support\
**Created:** [March 28, 2019, 6:21pm UTC](https://community.anovaculinary.com/t/anova-support-no-response/20698 "2019-03-28T18:21:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![lbrouwer](https://avatars.discourse-cdn.com/v4/letter/l/d07c76/32.png) [@lbrouwer](https://community.anovaculinary.com/u/lbrouwer)\
**Post date:** [March 28, 2019, 6:21pm UTC](https://community.anovaculinary.com/t/anova-support-no-response/20698/1 "2019-03-28T18:21:12Z")

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Hello there,

I’m a huge fan of Anova, just disappointed in the customer service response time.  
I have been waiting 4 days for an e-mail back to me.

Here is my customer ticket number: 507305

I am sorry for the rush, I am trying to get back to precision cooking asap ;).

Thank you in advance!

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**Author:** ![chatnoir](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@chatnoir](https://community.anovaculinary.com/u/chatnoir)\
**Post date:** [March 29, 2019, 3:19pm UTC](https://community.anovaculinary.com/t/anova-support-no-response/20698/2 "2019-03-29T15:19:07Z")

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It’s difficult for the Community to assist you without knowing what’s wrong.