# Anova Wifi unboxing **URL:** \ **Category:** Anova Precision® Cooker\ **Created:** [November 1, 2015, 4:12am UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624 "2015-11-01T04:12:37Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![JaySundahl](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@JaySundahl](https://community.anovaculinary.com/u/JaySundahl)\ **Post date:** [November 1, 2015, 4:12am UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/1 "2015-11-01T04:12:37Z")
OK,  I received the Wifi  preorder from Sept 11 on Oct 31. Shipped on Oct 27.  It came in a rectangular box, 8x6x16 inches per Fedex. The shipping box was pretty much the same size as the box inside. No tube, a heavy duty rectangular cardboard box with a light duty plastic insert to protect the contents. No manuals in the box. I downloaded the quick start and regular manuals from the website.They need to add info about assembly and disassembly from the bluetooth version to the Wifi version. I ran a basic test with settings at 130 F and 135 F. Worked fine with temps verified with a Thermoworks Chefalarm. I ran a second test at 165 F and the temp reading began fluctuating after 30 minutes and the water temp was at 180+. So I guess I have a defective unit. Now what?  I can request a refund, or wait for the support line to reopen to find other options. Is there a replacement request option? I suspect my best choice is to ask for a refund and order the regular model since I don’t expect to use either the Wifi or bluetooth option. I opted for the Wifi because of the discount. ---
**Author:** ![Helen](https://avatars.discourse-cdn.com/v4/letter/h/a88e57/32.png) [@Helen](https://community.anovaculinary.com/u/Helen)\ **Post date:** [November 1, 2015, 12:39pm UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/2 "2015-11-01T12:39:10Z")
Best to just get  a replacement I think? Probably faster than a new order. And cheaper too. They should ship your replacement as soon as you give them a tracking number. They pay the cost of shipping but you need a RMA which they will email to you. I think they might be having quality control issues and am sorry to see this on the new model. I have been thinking to get one but am but am put off by the fact that there isn't a true (multiplatform) WiFi app, not that I need it, but why else would I get the new model. Also two weeks after the initial shipping yours is the first review/comment I can find anywhere. How weird is that?   Better not to ship than to ship another almost working model with quality control issues. ---
**Author:** ![thebagman](https://avatars.discourse-cdn.com/v4/letter/t/f1d935/32.png) [@thebagman](https://community.anovaculinary.com/u/thebagman)\ **Post date:** [November 1, 2015, 7:02pm UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/3 "2015-11-01T19:02:59Z")
> @Helen said: > Also two weeks after the initial shipping yours is the first review/comment I can find anywhere. How weird is that?   > > They’re popping up on reddit (/r/sousvide) here and there. ---
**Author:** ![JaySundahl](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@JaySundahl](https://community.anovaculinary.com/u/JaySundahl)\ **Post date:** [November 1, 2015, 8:30pm UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/4 "2015-11-01T20:30:41Z")
I left it unplugged overnight still in the water bath. I plugged it in this morning and the temperature reading seemed relatively stable (± 0.1F) when it had been bouncing 2-5F when it went nuts last night. I pressed start and it seemed to behave, so I did some 65C 45 minute eggs. My independent thermometer verified the temperature. Apparently it is either intermittent or some transient problem. It had only been out of the box a few hours when it started acting up. I cranked it up to 95C to see if higher temperatures were a problem, It seems to be stable for now but my confidence is not high. ---
**Author:** ![Helen](https://avatars.discourse-cdn.com/v4/letter/h/a88e57/32.png) [@Helen](https://community.anovaculinary.com/u/Helen)\ **Post date:** [November 1, 2015, 9:36pm UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/5 "2015-11-01T21:36:54Z")
Hopefully will be fine. If not they will replace it very quickly I am sure. Have fun cooking:) ---
**Author:** ![JaySundahl](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@JaySundahl](https://community.anovaculinary.com/u/JaySundahl)\ **Post date:** [November 12, 2015, 12:21am UTC](https://community.anovaculinary.com/t/anova-wifi-unboxing/624/6 "2015-11-12T00:21:13Z")
Just an update. I have run several tests and a few inexpensive recipes without having any further temperature problems. I don’t know what happened the first day, but I haven’t been able to recreate it.