# Anova's Support

**URL:** <https://community.anovaculinary.com/t/anovas-support/689>\
**Category:** Anova Support\
**Created:** [January 5, 2016, 1:10am UTC](https://community.anovaculinary.com/t/anovas-support/689 "2016-01-05T01:10:39Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![fvillarr](https://avatars.discourse-cdn.com/v4/letter/f/b3f665/32.png) [@fvillarr](https://community.anovaculinary.com/u/fvillarr)\
**Post date:** [January 5, 2016, 1:10am UTC](https://community.anovaculinary.com/t/anovas-support/689/1 "2016-01-05T01:10:39Z")

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Maybe Anova’s didn’t noticed but I’ve buyed 5 machine’s of Precision Cooker, I have 2 and the other one’s gave them as a gift. I love my Anova’s but recently one didn’t worked no more.&nbsp;

  

I sent a mail to support to Anova’s and quickly got a response from Marilette and without any questioning offered to change my Precision Cooker. I was really surprised because they really offered support. I have no doubt I will be buying more Sous Vide machines and definitely will be Anova’s!!!&nbsp;

  

Thanks, it’s lovely to have company’s like yours!!!&nbsp;