# Are two IDs needed?

**URL:** <https://community.anovaculinary.com/t/are-two-ids-needed/5883>\
**Category:** Anova Support\
**Created:** [April 9, 2017, 10:28pm UTC](https://community.anovaculinary.com/t/are-two-ids-needed/5883 "2017-04-09T22:28:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Thames](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@Thames](https://community.anovaculinary.com/u/Thames)\
**Post date:** [April 9, 2017, 10:28pm UTC](https://community.anovaculinary.com/t/are-two-ids-needed/5883/1 "2017-04-09T22:28:19Z")

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I am trying to buy another Anova cooker for a friend. The checkout section asks me to login but does not recognize the user name/password…then kicks back with “name in use” when I try to register. Are the Anova Community and Anova Store conflicting databases?

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [April 10, 2017, 7:46pm UTC](https://community.anovaculinary.com/t/are-two-ids-needed/5883/2 "2017-04-10T19:46:34Z")

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@Thames logging in to community and the store shouldn’t have any conflict with each other. Reach out to [support@anovaculinary.com](mailto:support@anovaculinary.com) so they can look into that for you.