# Bluetooth Connection Troubleshooting Docs

**URL:** <https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733>\
**Category:** Anova Support\
**Created:** [May 7, 2017, 4:11am UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733 "2017-05-07T04:11:28Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![turningfish](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@turningfish](https://community.anovaculinary.com/u/turningfish)\
**Post date:** [May 7, 2017, 4:11am UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/1 "2017-05-07T04:11:28Z")

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Are there troubleshooting docs for the bluetooth model? I can only find support docs for the wifi model.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [May 7, 2017, 6:14am UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/2 "2017-05-07T06:14:55Z")

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@turningfish yep, there sure is! This is it: [https://support.anovaculinary.com/hc/en-us/articles/115000869243-How-do-I-connect-my-cooker-to-Bluetooth-](https://support.anovaculinary.com/hc/en-us/articles/115000869243-How-do-I-connect-my-cooker-to-Bluetooth-)

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [May 8, 2017, 9:09pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/3 "2017-05-08T21:09:49Z")

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@turningfish let me if that doc helped!

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**Author:** ![turningfish](https://avatars.discourse-cdn.com/v4/letter/t/85e7bf/32.png) [@turningfish](https://community.anovaculinary.com/u/turningfish)\
**Post date:** [May 8, 2017, 9:23pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/4 "2017-05-08T21:23:17Z")

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Not quite what I was after. This doc has very clear steps for connecting but doesn’t seem to have much about what to do if the connection doesn’t work, which is where I ended up. Thanks for posting it though. In the end the connection worked the next day.

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**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\
**Post date:** [May 8, 2017, 9:25pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/5 "2017-05-08T21:25:16Z")

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Ohhhh, gotcha. Well, I am glad it’s working for you again! If you do run into connection issues again - just let me know!

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**Author:** ![Nisse57](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/nisse57/32/5200_2.png) [@Nisse57](https://community.anovaculinary.com/u/Nisse57)\
**Post date:** [April 22, 2019, 4:52pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/6 "2019-04-22T16:52:45Z")

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I need a bluetooth connection trouble shooting guide. Cannot find anything helpful

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**Author:** ![PJCPJ](https://avatars.discourse-cdn.com/v4/letter/p/c89c15/32.png) [@PJCPJ](https://community.anovaculinary.com/u/PJCPJ)\
**Post date:** [March 30, 2020, 7:45pm UTC](https://community.anovaculinary.com/t/bluetooth-connection-troubleshooting-docs/6733/7 "2020-03-30T19:45:07Z")

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I also need a useful bluetooth connection trouble shooting guide. My device stopped stopped connected to my phone. The only thing I could find was unplug the Nano and turn bluetooth off and on on my phone. I have done both multiple times with no success. Also, the link above for the guide does not work. Can anyone help?
