# Bug when switching heating elements
**URL:** https://community.anovaculinary.com/t/bug-when-switching-heating-elements/32858
**Category:** Anova Precision® Oven
**Created:** [February 16, 2024, 3:24pm UTC](https://community.anovaculinary.com/t/bug-when-switching-heating-elements/32858 "2024-02-16T15:24:54Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@reg00000](https://community.anovaculinary.com/u/reg00000)
#### Post date: [February 16, 2024, 3:24pm UTC](https://community.anovaculinary.com/t/bug-when-switching-heating-elements/32858/1 "2024-02-16T15:24:54Z")
I was cooking at 450 rear. I stopped it after a while to change to bottom only heating element. It allowed me to change to bottom only and keep the temp at 450 even though the bottom element doesn’t support that high of a temp. I’m not sure where else to report this.
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### Author:  [@MrGus](https://community.anovaculinary.com/u/MrGus)
#### Post date: [February 16, 2024, 5:30pm UTC](https://community.anovaculinary.com/t/bug-when-switching-heating-elements/32858/2 "2024-02-16T17:30:30Z")
Likely if you use the chat (ORANGE BUBBLE) lower right on screen if that doesn’t suffice then they’ll give you an email to do their work for them!
> **[Contact](https://anovaculinary.com/pages/contact)**
>
> Get in touch and let us know how we can help.
How new is the unit?
Sadly there is ZERO anova personnel monitoring these boards to help people, pretty much we are on our own here.
If it is a new item, under warranty, you may wish to get a replacement as an option, though if it is the only thing to throw up an eyebrow then you may wish to keep it as it seems minor compared to others faults showing up.
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### Author:  [@Ragnhild](https://community.anovaculinary.com/u/Ragnhild)
#### Post date: [February 17, 2024, 12:13am UTC](https://community.anovaculinary.com/t/bug-when-switching-heating-elements/32858/3 "2024-02-17T00:13:42Z")
You can do it directly in the app, under More/ Feedback and Support/ Report a problem. These pages are not monitored by anova.