# Can not connect to WiFi **URL:** \ **Category:** Anova Support\ **Created:** [February 19, 2019, 4:36pm UTC](https://community.anovaculinary.com/t/can-not-connect-to-wifi/20160 "2019-02-19T16:36:26Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Chuberty](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/chuberty/32/4993_2.png) [@Chuberty](https://community.anovaculinary.com/u/Chuberty)\ **Post date:** [February 19, 2019, 4:36pm UTC](https://community.anovaculinary.com/t/can-not-connect-to-wifi/20160/1 "2019-02-19T16:36:26Z")
This is my third a PC. My first was replaced because we thought the Wi-Fi chip was bad. This was not the case, The issue is the APC does not like Apple’s Airport Wi-Fi routers. This was discovered after I had reconfigured my airport network multiple times to meet the specs required by the APC. I have since added a Linksys router that is only running a 2.4 GHz network with WPA2 encryption. This network is only for devices that cannot talk to an Airport, so far it is just three items. When I go to set up my APC, I plug it in to the same outlet as my router, and it sits less then a foot away from it. The APC times out during WiFi set up. No other device has had this issue. I have sent multiple WiFi scans in and opened multiple tickets on this issue with out a solution, any help would be appreciated. ---
**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\ **Post date:** [February 19, 2019, 8:35pm UTC](https://community.anovaculinary.com/t/can-not-connect-to-wifi/20160/2 "2019-02-19T20:35:05Z")
The best hope is that a rep from Anova sees this post and chases up your support tickets. It might help if you list the ticket numbers here.