# Can’t login to Bluetooth or Wi-Fi **URL:** \ **Category:** Anova Support\ **Created:** [May 2, 2020, 3:51am UTC](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814 "2020-05-02T03:51:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![DesertWinds](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/desertwinds/32/6483_2.png) [@DesertWinds](https://community.anovaculinary.com/u/DesertWinds)\ **Post date:** [May 2, 2020, 3:51am UTC](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814/1 "2020-05-02T03:51:14Z")
I just received my new ANOVA Precision and I Can’t get the damn thing to login to Bluetooth or Wi-Fi. When it asked for password what the hell password do I use if I use the Anova Culinary password which works on this website that doesn’t work it says culinary me something went wrong! What the hell is going on? ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [May 2, 2020, 7:56am UTC](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814/2 "2020-05-02T07:56:19Z")
Really need more info as to what you are doing and experiencing. For example, if you are trying to connect to your WiFi network there’s the password for it that would need to be entered. Provide some more details and maybe someone here might be able to help. Or contact Anova support and I’m sure they can guide you through connecting. Good luck! ---
**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\ **Post date:** [May 2, 2020, 9:21pm UTC](https://community.anovaculinary.com/t/can-t-login-to-bluetooth-or-wi-fi/25814/3 "2020-05-02T21:21:48Z")
I’d suggest you try talking to Anova Support. The email address is [support@anovaculinary.com](mailto:support@anovaculinary.com) or there is an orange 'chat ’ bubble in the bottom right of your screen.