# Can't Connect Device **URL:** \ **Category:** Anova Support\ **Created:** [October 11, 2019, 3:55am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202 "2019-10-11T03:55:31Z")\ **Posts on this page:** 13\ **Page:** 2
**Author:** ![Dean\_Barton](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/dean_barton/32/6573_2.png) [@Dean\_Barton](https://community.anovaculinary.com/u/Dean_Barton)\ **Post date:** [May 18, 2020, 4:35pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/23 "2020-05-18T16:35:26Z")
Found a solution (iPhone): Switch apps after entering the code Why: Had the same cycle of ‘Enter the code…’ “Anova wants to join WiFi network…” ‘Enter the code…’ etc etc Tried what seemed like 100 codes and then when I entered a code and it was “thinking”, I switched to a different app on my phone. When I came back to Anova app, it had magically connected and offered me the WiFi networks that were available. All connected now! iPhone Xs software 13.4.1 Anova Precision Pro Anova App version 3.2.8 ---
**Author:** ![joeren223](https://avatars.discourse-cdn.com/v4/letter/j/4da419/32.png) [@joeren223](https://community.anovaculinary.com/u/joeren223)\ **Post date:** [May 28, 2020, 7:17pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/24 "2020-05-28T19:17:28Z")
I couldn’t re-connect to the Precision cooker with my ipad after disconnecting during a firmware update. It just kept on opening up the “enter code” window. I went to the Wi-Fi settings and looked at the available networks. ANOVAxxxx was available. I selected it to see that the auto connect feature was selected. I de-selected auto connect. After that my ipad connected with no problems. ---
**Author:** ![ssteketee](https://avatars.discourse-cdn.com/v4/letter/s/439d5e/32.png) [@ssteketee](https://community.anovaculinary.com/u/ssteketee)\ **Post date:** [May 29, 2020, 1:40am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/25 "2020-05-29T01:40:45Z")
What a piece of garbage this Anova Pro is – terrible app, does not connect to anything, just keeps looping and looping asking for the code. Totally worthless. About to head over to Amazon to post there that people should check this forum to see the endless complaints about connectivity. The app is a brick, pure and simple. For the cost of this thing, can’t you at least get something as simple as wifi to work??? ---
**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\ **Post date:** [June 1, 2020, 3:18am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/26 "2020-06-01T03:18:06Z")
Amazingly, with the older wifi APC’s at least (prior rev to the new model) the new app (3.2.8) is immensely better for connecting to your wifi network (didn’t have to switch my iPhone to the 2.4GHz band so the APC found it). And the WAP is in another part of the house…not within 5 feet, like I used to do before for the initial setup. Obviously, things are very different for the Pro. Never had any “enter code” for the APC - initial handshake / connection was over bluetooth, then you do the wifi setup later. ---
**Author:** ![marioth](https://avatars.discourse-cdn.com/v4/letter/m/dbc845/32.png) [@marioth](https://community.anovaculinary.com/u/marioth)\ **Post date:** [July 11, 2020, 10:45am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/27 "2020-07-11T10:45:41Z")
I tried it for hours with the latest IOS app (on 2 different iphones6s+XS) but I had no luck. I tried different wifis (hotspots with with easy passwords, next the router or other hotspots (mobile phone, Win10 laptop,…). The App always comes up with the message “something isn’t right”. I dont know whats wrong because it was working for years. I used the Anova connectivity support more than once but I never got an answer back. ---
**Author:** ![BMF](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bmf/32/6366_2.png) [@BMF](https://community.anovaculinary.com/u/BMF)\ **Post date:** [July 28, 2020, 11:18pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/28 "2020-07-28T23:18:51Z")
Not sure if this will help anyone on iOS 13 with a Anova Pro or the Latest WiFi Anova. I have both and can successfully move between the Pro and Sandard using this method. > [@Anova Precision 2019 WiFI iPhone connectivity](https://community.anovaculinary.com/t/anova-precision-2019-wifi-iphone-connectivity/24352/7): > > I had this issue recently on my iPhone and got round it by turning off the “auto-join” option for my home network. Settings\>WiFi\> Click on your home network name Turn off “Auto-Join” Then I performed the connection to the Anova, I “assume” the phone is rejoining the home network before it has the chance to establish the connection with the Anova to perform the setup Once through the Anova set up process I turned the “Auto Join” option for my home network and everything was all fine from then… Works on iOS 14 Beta too, but you also have to turn off “Private Address” for the temporary WiFi network that the Anova creates during the set up when it prompts you for the code…just under “Auto Join” in the iOS Settings WiFi section ---
**Author:** ![derekseaman](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/derekseaman/32/6754_2.png) [@derekseaman](https://community.anovaculinary.com/u/derekseaman)\ **Post date:** [September 2, 2020, 9:07pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/29 "2020-09-02T21:07:35Z")
This worked perfectly for me, thank you so much!!! ---
**Author:** ![phf](https://avatars.discourse-cdn.com/v4/letter/p/77aa72/32.png) [@phf](https://community.anovaculinary.com/u/phf)\ **Post date:** [September 22, 2020, 9:48pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/30 "2020-09-22T21:48:30Z")
This worked for me. Thanks ---
**Author:** ![aromeoj](https://avatars.discourse-cdn.com/v4/letter/a/48db29/32.png) [@aromeoj](https://community.anovaculinary.com/u/aromeoj)\ **Post date:** [December 3, 2020, 1:08am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/31 "2020-12-03T01:08:43Z")
I have tried everything that has been said above including changing my router settings. NOTHING WORKS…I can’e even get a 4 digit code when pressing and holding the target temp button. Nothing happens at all. So weird. I am on ios 14.2 ---
**Author:** ![Kyle\_Jones](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/kyle_jones/32/6974_2.png) [@Kyle\_Jones](https://community.anovaculinary.com/u/Kyle_Jones)\ **Post date:** [December 11, 2020, 4:28pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/32 "2020-12-11T16:28:51Z")
aromeoj, I have the exact same issue. Done everything right with 2.4 and all yet it will not give me the code. You figure out any work around? ---
**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\ **Post date:** [December 13, 2020, 5:21pm UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/33 "2020-12-13T17:21:00Z")
Ok, this is the same topic discussed over here: > [@New APC cannot connect to iPhone](https://community.anovaculinary.com/t/new-apc-cannot-connect-to-iphone/27426): > > I just purchased the Anova Precision Cooker and cannot connect it to my iPhone. I keep getting the ‘Something isn’t right’ message. I have tried unplugging the APC and deleting and reinstalling the Anova app. Phone is an iPhone 12 Pro Max with iOS 14.2.1 with the current version of the Anova Culinary app. Wifi is a 2.4GHz only network and the iPhone is connected to the same network. Has anyone else been able to connect an APC with iOS 14? Can I use Bluetooth with this device instead? The new app version (3.2.14) seems to work fine. ---
**Author:** ![GeoffS](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@GeoffS](https://community.anovaculinary.com/u/GeoffS)\ **Post date:** [December 17, 2020, 3:23am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/34 "2020-12-17T03:23:07Z")
I recently bought a Precision Cooker and it works very well, unlike the app which I cannot get to work at all. I get the 4 digit code, select the network, enter the password and it tells me I can’t connect. App ver: 3.2.14 I set up a separate wifi network in case it was a naming issue i.e. spaces (what app forces a naming convention on your wifi?) Tried deleting/reinstalling app but same results. All I really want is to monitor/control temp and timer, not really interested in contoling my cooker from another location. ---
**Author:** ![GeoffS](https://avatars.discourse-cdn.com/v4/letter/g/b9bd4f/32.png) [@GeoffS](https://community.anovaculinary.com/u/GeoffS)\ **Post date:** [December 18, 2020, 4:42am UTC](https://community.anovaculinary.com/t/cant-connect-device/23202/35 "2020-12-18T04:42:45Z")
Finally managed to get a connection! I tried with 2 different wireless routers with no success so set up a computer (raspberry pi) as a wireless access point so I could trace what was going on. After a few attempts, a connection was made. I can only assume that the cooker/app didn’t like the SSID name my normal router has or something about the password. I set these as simple, lowercase words - not sure if that was the issue. Now I have a connection, I can run a local application to monitor/control the cooker without using the app. [Previous page](https://community.anovaculinary.com/t/cant-connect-device/23202.md?page=1)