# Can't connect new oven to app on android

**URL:** <https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572>\
**Category:** Anova Support\
**Created:** [December 11, 2020, 4:00am UTC](https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572 "2020-12-11T04:00:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![joshtargo](https://avatars.discourse-cdn.com/v4/letter/j/7bcc69/32.png) [@joshtargo](https://community.anovaculinary.com/u/joshtargo)\
**Post date:** [December 11, 2020, 4:00am UTC](https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572/1 "2020-12-11T04:00:08Z")

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I made a guest wifi account on my router for 2.4GHz WPA.  
Connected my android to that account.  
Type in 4 digit number from oven handle  
App tries to connect, then kicks me back to the 4 digit code screen with a “retry” button.  
We’ve had this oven for 6 hours and we both hate it.  
Customer service won’t respond to my questions.  
If we can’t connect to the app, it’s getting returned under warranty.  
Anything else we can try?

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**Author:** ![michael\_kuzmin](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/michael_kuzmin/32/8113_2.png) [@michael\_kuzmin](https://community.anovaculinary.com/u/michael_kuzmin)\
**Post date:** [October 18, 2024, 8:25pm UTC](https://community.anovaculinary.com/t/cant-connect-new-oven-to-app-on-android/27572/2 "2024-10-18T20:25:46Z")

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Wow. A question from 4 years ago an zero responses. Nice