# Cant log into https://recipes.anovaculinary.com/ **URL:** \ **Category:** Anova Support\ **Created:** [November 5, 2018, 10:53am UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339 "2018-11-05T10:53:38Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 5, 2018, 10:53am UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/1 "2018-11-05T10:53:38Z")
Hello All, Is there an issue logging into [https://recipes.anovaculinary.com/](https://recipes.anovaculinary.com/) ? The page loads fine before I log in but as soon as a log in I get This page isn’t working [recipes.anovaculinary.com](http://recipes.anovaculinary.com) is currently unable to handle this request. HTTP ERROR 500 I have tested from my windows chrome & edge browser and android chrome browser using email log in and none seem to work. Any ideas? Thanks Brendan ---
**Author:** ![michihenning](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/michihenning/32/1655_2.png) [@michihenning](https://community.anovaculinary.com/u/michihenning)\ **Post date:** [November 5, 2018, 1:00pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/2 "2018-11-05T13:00:24Z")
HTTP status code 500 means that the server got your request, tried to execute it, and then encountered some internal error. In other words, there is nothing you can do about it, the problem is at the server end. I just tried the link, and it works now. Whatever it was you came across, it’s been fixed since. ---
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 5, 2018, 1:15pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/3 "2018-11-05T13:15:08Z")
Thanks michihenning! It is still happening for me but only as I hit log in. Just to test if it was specific to my account I tried creating a second account and it still fails at the same point. I have also tried connecting via a VPN to USA to rule out regional issues and still get the same thing. Its almost like it is failing for me on the authentication piece somehow. Using the app on android does authenticate. Im a little stumped. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [November 5, 2018, 9:01pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/4 "2018-11-05T21:01:24Z")
The recipes page was down, but we’ve fixed it. Can you let me know if you’re still hitting a wall with the site? And where you’re located? @Brendan ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [November 5, 2018, 9:19pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/5 "2018-11-05T21:19:29Z")
Hi @Brendan Hopefully your problem is resolved already, but if it isn’t and you’re a little tech savvy here’s a link to a free utility that might be of help. > **[Download Fiddler Web Debugging Tool for Free by Telerik](https://www.telerik.com/download/fiddler)** > > Download and install Fiddler Classic web debugging tool. Watch a quick tutorial to get started. Good luck! ---
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 6, 2018, 7:01am UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/6 "2018-11-06T07:01:00Z")
Hello @AlyssaWOAH The issue is still occuring. Its really odd, I can log in using android and Ios apps with 2 different accounts but not a web browser on any device. I am based in the UK. Thanks @Mirozen I will try Fiddler a bit later , looks handy! ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [November 6, 2018, 5:14pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/7 "2018-11-06T17:14:17Z")
Thanks Brendan, I am going to file this bug. Also let me know which browser/s you’re using. ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [November 6, 2018, 5:18pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/8 "2018-11-06T17:18:51Z")
I was able to replicate the bug. I’ll let the team know. ---
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 6, 2018, 7:28pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/9 "2018-11-06T19:28:59Z")
I got the issues on Windows 10 with Chrome and edge. Android using chrome. ---
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 6, 2018, 7:29pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/10 "2018-11-06T19:29:25Z")
At least its not just me ! thanks @AlyssaWOAH ---
**Author:** ![AlyssaWOAH](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/alyssawoah/32/2946_2.png) [@AlyssaWOAH](https://community.anovaculinary.com/u/AlyssaWOAH)\ **Post date:** [November 13, 2018, 6:57pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/11 "2018-11-13T18:57:15Z")
It should be fixed now - but let me know if it’s not on your end. @Brendan ---
**Author:** ![Brendan](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brendan](https://community.anovaculinary.com/u/Brendan)\ **Post date:** [November 14, 2018, 12:18pm UTC](https://community.anovaculinary.com/t/cant-log-into-https-recipes-anovaculinary-com/17339/12 "2018-11-14T12:18:45Z")
@AlyssaWOAH Thanks! All working now! Thanks again.