# connecting 2nd owner oven

**URL:** <https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258>\
**Category:** Anova Support\
**Created:** [August 9, 2024, 3:45am UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258 "2024-08-09T03:45:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JoeGrant](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@JoeGrant](https://community.anovaculinary.com/u/JoeGrant)\
**Post date:** [August 9, 2024, 3:45am UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258/1 "2024-08-09T03:45:40Z")

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I bought an Anova oven from someone but do not have their password or QR code. When I go to connect the wifi “Anova1234” it asks me for a password. Any ideas what this password is?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [August 9, 2024, 7:08pm UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258/2 "2024-08-09T19:08:22Z")

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If no one knows try contacting support.

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**Author:** ![JoeGrant](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@JoeGrant](https://community.anovaculinary.com/u/JoeGrant)\
**Post date:** [August 11, 2024, 3:47pm UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258/3 "2024-08-11T15:47:47Z")

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Maybe there is none. I ask them and they keep trying to resolve a connectivity issue. Its like the oven connects to wifi but won’t connect to the app. It’s like I am speaking the wrong language.

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**Author:** ![MrGus](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@MrGus](https://community.anovaculinary.com/u/MrGus)\
**Post date:** [August 11, 2024, 6:57pm UTC](https://community.anovaculinary.com/t/connecting-2nd-owner-oven/33258/4 "2024-08-11T18:57:36Z")

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Likely not, fact is the folk marked in the CS page are on the whole a waste of time.

Get it escalated to Bill or someone (see the about us page) because if it is vaguely technical i nature then they will likely give you the run around

There is a lot of interesting reading on the oven, a lot of naff experiences with this piece of tech too so please read up, if you haven’t already.  
IF you get it resolved via a competent & knowledgeable member of anova, let us know the solution, but at the lower levels it is like playing roulette.