# Connecting Issue

**URL:** <https://community.anovaculinary.com/t/connecting-issue/26842>\
**Category:** Anova Support\
**Created:** [September 28, 2020, 6:13pm UTC](https://community.anovaculinary.com/t/connecting-issue/26842 "2020-09-28T18:13:04Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![CTC](https://avatars.discourse-cdn.com/v4/letter/c/97f17d/32.png) [@CTC](https://community.anovaculinary.com/u/CTC)\
**Post date:** [September 28, 2020, 6:13pm UTC](https://community.anovaculinary.com/t/connecting-issue/26842/1 "2020-09-28T18:13:04Z")

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I just received my new Anova Precision Cooker Pro / I tried to do all the steps including the one from the support center to connect to my iPhone but still nothing happens.

Any chance that someone got a solution im a user from France

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [September 28, 2020, 7:11pm UTC](https://community.anovaculinary.com/t/connecting-issue/26842/2 "2020-09-28T19:11:21Z")

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Hopefully someone will have an idea. My two devices are from before Bluetooth or WiFi so I am of little help.

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**Author:** ![CTC](https://avatars.discourse-cdn.com/v4/letter/c/97f17d/32.png) [@CTC](https://community.anovaculinary.com/u/CTC)\
**Post date:** [September 29, 2020, 6:47am UTC](https://community.anovaculinary.com/t/connecting-issue/26842/3 "2020-09-29T06:47:49Z")

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Problem Solved by the support center a big thanks to Peter