# Cracked water tank

**URL:** <https://community.anovaculinary.com/t/cracked-water-tank/27820>\
**Category:** Anova Precision® Oven\
**Created:** [December 31, 2020, 7:22pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820 "2020-12-31T19:22:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Daniel\_Benhaim](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/daniel_benhaim/32/6865_2.png) [@Daniel\_Benhaim](https://community.anovaculinary.com/u/Daniel_Benhaim)\
**Post date:** [December 31, 2020, 7:22pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820/1 "2020-12-31T19:22:03Z")

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Water tank cracks in bottom front. I imagine this is where the steam is coming from and creating a high humidity high temp stress for the plastic.

Perhaps new design is needed for steam exhaust.

Can anyone at anova help? Need a new tank

 ![image](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/3/3ae972ca04dd169c45a480290755e37912daf017.jpeg)

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [January 1, 2021, 3:33pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820/2 "2021-01-01T15:33:49Z")

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Please contact Anova support. They will not issue a warranty claim from your post.

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**Author:** ![JoeInOttawa](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JoeInOttawa](https://community.anovaculinary.com/u/JoeInOttawa)\
**Post date:** [January 27, 2021, 4:01pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820/3 "2021-01-27T16:01:28Z")

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And how, exactly, do we contact them quickly? Email is a bit slow – is there another option?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [January 27, 2021, 8:26pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820/4 "2021-01-27T20:26:35Z")

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Try Toll-Free: 855.421.8282

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**Author:** ![JoeInOttawa](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@JoeInOttawa](https://community.anovaculinary.com/u/JoeInOttawa)\
**Post date:** [January 27, 2021, 9:24pm UTC](https://community.anovaculinary.com/t/cracked-water-tank/27820/5 "2021-01-27T21:24:12Z")

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Thank you, sir!