# Difficulty establishing wifi connection on new anova precision cooker

**URL:** <https://community.anovaculinary.com/t/difficulty-establishing-wifi-connection-on-new-anova-precision-cooker/3755>\
**Category:** Anova Support\
**Created:** [December 28, 2016, 10:02pm UTC](https://community.anovaculinary.com/t/difficulty-establishing-wifi-connection-on-new-anova-precision-cooker/3755 "2016-12-28T22:02:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![juztfurfun](https://avatars.discourse-cdn.com/v4/letter/j/ebca7d/32.png) [@juztfurfun](https://community.anovaculinary.com/u/juztfurfun)\
**Post date:** [December 28, 2016, 10:02pm UTC](https://community.anovaculinary.com/t/difficulty-establishing-wifi-connection-on-new-anova-precision-cooker/3755/1 "2016-12-28T22:02:33Z")

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i just purchased a new anova precision cooker on december 2016.

i placed the device 2 feet from my linksys wrt1900ac router which broadcasts both on 2.4 GHz and 5 GHZ

My android samsung galaxy S6 paired nicely w/ the anova but the Anova repeatedly

failed to connect to the router-----even after pressing the wifi logo on the anova

AND deleting and redownloading the anova android app.

I even turned the 5 GHz signal off and used only the 2.4GHz signal—still failed.

I also turned off guest access. My android phone always had strong wifi signal.

What to do now???

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**Author:** ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)\
**Post date:** [December 29, 2016, 4:08am UTC](https://community.anovaculinary.com/t/difficulty-establishing-wifi-connection-on-new-anova-precision-cooker/3755/2 "2016-12-29T04:08:52Z")

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You probably did this, but did you try to unplug the device and replug it back in? If you are still not able to connect please email [support@anovaculinary.com](mailto:support@anovaculinary.com) and we will help you get connected 🙂

I will also send this to out tech team to see if they can think of a reason why it isn’t connecting.
