# Doesn’t allow me to scan QR code to connect the oven

**URL:** <https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290>\
**Category:** Anova Precision® Oven\
**Created:** [December 18, 2024, 7:21pm UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290 "2024-12-18T19:21:00Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![natnedwkiii](https://avatars.discourse-cdn.com/v4/letter/n/e9bcb4/32.png) [@natnedwkiii](https://community.anovaculinary.com/u/natnedwkiii)\
**Post date:** [December 18, 2024, 7:21pm UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/1 "2024-12-18T19:21:00Z")

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I would like to connect to the oven 2.0 but when I clicked connect , it just showed up the tutorial and doesn’t have me to scan the QR code ?

Can anyone help me how to scan the QR code to connect the oven ?

 ![IMG_8838](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/d/d72269cead470d079f71ef24f773ea0ee52fb7eb.jpeg)  
 ![IMG_8837](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/d/d8b3352764df7b07b04198d879452846118b8c5d.jpeg)

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**Author:** ![Victor\_Wolansky](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/victor_wolansky/32/7350_2.png) [@Victor\_Wolansky](https://community.anovaculinary.com/u/Victor_Wolansky)\
**Post date:** [December 19, 2024, 11:51pm UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/2 "2024-12-19T23:51:18Z")

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You are not alone. I just got my oven and the app does not shows any option to scan the code. Tried 3 phones and iPad. No way to scan the code. It seems no one tested the app before release it?

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**Author:** ![RickSanson](https://avatars.discourse-cdn.com/v4/letter/r/b487fb/32.png) [@RickSanson](https://community.anovaculinary.com/u/RickSanson)\
**Post date:** [December 20, 2024, 12:14am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/3 "2024-12-20T00:14:36Z")

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I just went through this…

I had Bluetooth on, restarted the app then unplugged and plugged the oven.

It paired…

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**Author:** ![Victor\_Wolansky](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/victor_wolansky/32/7350_2.png) [@Victor\_Wolansky](https://community.anovaculinary.com/u/Victor_Wolansky)\
**Post date:** [December 20, 2024, 12:41am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/4 "2024-12-20T00:41:35Z")

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Tried. No case, it just does not show the option to scan, it only shows the tutorial movie…. You pairing an Oven 2.0? And shows you the camera to scan the code? Are you suing an iPhone?

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**Author:** ![Victor\_Wolansky](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/victor_wolansky/32/7350_2.png) [@Victor\_Wolansky](https://community.anovaculinary.com/u/Victor_Wolansky)\
**Post date:** [December 20, 2024, 12:53am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/5 "2024-12-20T00:53:53Z")

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Ok, I see, the phone needs to be close to fist connect to the Bluetooth, then it will advance, it would be good if they let you know that is needed

Thanks!

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**Author:** ![RickSanson](https://avatars.discourse-cdn.com/v4/letter/r/b487fb/32.png) [@RickSanson](https://community.anovaculinary.com/u/RickSanson)\
**Post date:** [December 20, 2024, 1:14am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/6 "2024-12-20T01:14:37Z")

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I didn’t use the camera (iPhone 18.x)

It paired using Bluetooth I’m pretty sure.

Later on I saw a link from on troubleshooting a pairing and it talked about using Bluetooth for pairing.

If all else fails restart…

The firmware update takes about 5 minutes and I’m sure will need WiFi setup so I think you need to complete the pairing step first…

So so short but I’m trying to respond via my phone and not my computer….

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**Author:** ![natnedwkiii](https://avatars.discourse-cdn.com/v4/letter/n/e9bcb4/32.png) [@natnedwkiii](https://community.anovaculinary.com/u/natnedwkiii)\
**Post date:** [December 20, 2024, 1:18am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/7 "2024-12-20T01:18:43Z")

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I asked for customer service and they just updated the apps this early morning , that’s why now people can pair!  
Thank you for asking my questions! I really appreciate it 😊😊

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**Author:** ![JDT](https://avatars.discourse-cdn.com/v4/letter/j/779978/32.png) [@JDT](https://community.anovaculinary.com/u/JDT)\
**Post date:** [January 5, 2025, 1:11am UTC](https://community.anovaculinary.com/t/doesn-t-allow-me-to-scan-qr-code-to-connect-the-oven/34290/8 "2025-01-05T01:11:33Z")

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I just got the Oven 2.0, Had the same issue while setting it up. I skipped the WiFi, and came back to it, but the same issue. I tried it many times, the phione right next to the menu. It only displayed the instructions. I unplugged it and plugged it back in while the app was open to the add sitting on the add instruction page. I navigated to the WiFi QR code page and my app immediately changed to the camera mode and all worked after that.
