# Faulty unit. Need to restart in order to recover temperatura **URL:** \ **Category:** Anova Support\ **Created:** [December 13, 2016, 4:00pm UTC](https://community.anovaculinary.com/t/faulty-unit-need-to-restart-in-order-to-recover-temperatura/2987 "2016-12-13T16:00:20Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![espasonico](https://avatars.discourse-cdn.com/v4/letter/e/5daacb/32.png) [@espasonico](https://community.anovaculinary.com/u/espasonico)\ **Post date:** [December 13, 2016, 4:00pm UTC](https://community.anovaculinary.com/t/faulty-unit-need-to-restart-in-order-to-recover-temperatura/2987/1 "2016-12-13T16:00:21Z")
Hi, I’ve been using the Anova very succesfuly for 7 months. Lately it´s acting in a weird way. Sometimes and randomly the temperature display freezes displaying another temperature than the real one (it matches the target temperature). I realized because the water was not hot enough. Unpluging the unit and plug-in it again shows the real temperature again. Now I’m using the anova for brief cookings because I don’t trust the unit anymore. While I’m in the kitchen I’m monitoring the temperatura all the time and comparing it with a calibrated termometre. When I stop the cooking f.e at 60º the Anova termometre doesn’t change when the water cools f.e(50º). If I restart the unit, it shows the right temperature (50º). Hope to hear fom you because I like the unit when it works Thak you ---
**Author:** ![Bill](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bill/32/9_2.png) [@Bill](https://community.anovaculinary.com/u/Bill)\ **Post date:** [December 13, 2016, 4:38pm UTC](https://community.anovaculinary.com/t/faulty-unit-need-to-restart-in-order-to-recover-temperatura/2987/2 "2016-12-13T16:38:17Z")
Hey there! head over to [Returns – Anova Culinary](http://anovaculinary.com/returns) and fill out the requested info - from there my returns & exchanges team will help you out ! 🙂