# FILL indicator
**URL:** https://community.anovaculinary.com/t/fill-indicator/30536
**Category:** First Cook Essentials
**Created:** [April 9, 2022, 8:01pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536 "2022-04-09T20:01:16Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@donnahard](https://community.anovaculinary.com/u/donnahard)
#### Post date: [April 9, 2022, 8:01pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/1 "2022-04-09T20:01:16Z")
What does “FILL” mean in the Target Temp display on the PRO model. The water level is above the min mark and everything else seems to work, just no heat.
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### Author:  [@Douglas](https://community.anovaculinary.com/u/Douglas)
#### Post date: [April 9, 2022, 9:29pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/2 "2022-04-09T21:29:20Z")
Hi ya @donnahard Welcome. I’m not ANOVA staff.
How far above MIN is your water level? Perhaps it needs to be just a bit fuller, like almost to the MAX line - but not over. FILL being a verb imperative.
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### Author:  [@MrGus](https://community.anovaculinary.com/u/MrGus)
#### Post date: [April 16, 2022, 12:51pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/3 "2022-04-16T12:51:30Z")
What vessel are you using?
How far up above minimum is it?
(for instance hanging it over a pot via the clamp will immerse it typically further into water than clamping it onto a big old cooler, if you have gone for a big vessel cook)
Try immersing it to just below the max line (ie max line above the water line) does that make a difference?
What is your heating temp setting (you are aiming for) in this instance?
Context when internet trouble shooting is always good
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### Author:  [@Carlos\_Barros](https://community.anovaculinary.com/u/Carlos_Barros)
#### Post date: [April 16, 2022, 8:03pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/4 "2022-04-16T20:03:21Z")
I have the same error, and i don’t know what can i do.
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### Author:  [@MrGus](https://community.anovaculinary.com/u/MrGus)
#### Post date: [April 18, 2022, 1:22pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/5 "2022-04-18T13:22:16Z")
No update from anyone of the querying posters?
Folks did you contact customer service in the end?
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### Author:  [@Carlos\_Barros](https://community.anovaculinary.com/u/Carlos_Barros)
#### Post date: [May 14, 2022, 12:12pm UTC](https://community.anovaculinary.com/t/fill-indicator/30536/6 "2022-05-14T12:12:42Z")
Notting from ANOVA support.
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### Author:  [@MrGus](https://community.anovaculinary.com/u/MrGus)
#### Post date: [June 30, 2022, 10:32am UTC](https://community.anovaculinary.com/t/fill-indicator/30536/7 "2022-06-30T10:32:13Z")
But did you actually CONTACT them, or simply post here??
here is not a “catch all” you still need to use the message box & initiate a response.