# First Time User

**URL:** <https://community.anovaculinary.com/t/first-time-user/15268>\
**Category:** Anova Support\
**Created:** [June 23, 2018, 7:19pm UTC](https://community.anovaculinary.com/t/first-time-user/15268 "2018-06-23T19:19:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![drmzweig](https://avatars.discourse-cdn.com/v4/letter/d/ce7236/32.png) [@drmzweig](https://community.anovaculinary.com/u/drmzweig)\
**Post date:** [June 23, 2018, 7:19pm UTC](https://community.anovaculinary.com/t/first-time-user/15268/1 "2018-06-23T19:19:47Z")

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First time using. Seems to be working, BUT there is a constant high pitched whine. Please help

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**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\
**Post date:** [June 23, 2018, 9:44pm UTC](https://community.anovaculinary.com/t/first-time-user/15268/2 "2018-06-23T21:44:11Z")

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Sounds like you’d do best to call Anova Support.