# Fraudulent or misleading advertising, now resolved. **URL:** \ **Category:** General\ **Created:** [November 30, 2019, 11:01pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892 "2019-11-30T23:01:30Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Ragnhild](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Ragnhild](https://community.anovaculinary.com/u/Ragnhild)\ **Post date:** [November 30, 2019, 11:01pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/1 "2019-11-30T23:01:30Z")
Advertising a 46% discount as a black friday deal when the real discount is more like 20%. Im really dissapointed and Anova should be ashamed. ---
**Author:** ![Brian1](https://avatars.discourse-cdn.com/v4/letter/b/50afbb/32.png) [@Brian1](https://community.anovaculinary.com/u/Brian1)\ **Post date:** [December 1, 2019, 12:16am UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/2 "2019-12-01T00:16:54Z")
What was the advertised price and what was the advertised price? Did you negate taxes and S&H? ---
**Author:** ![Ragnhild](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Ragnhild](https://community.anovaculinary.com/u/Ragnhild)\ **Post date:** [December 1, 2019, 7:32am UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/3 "2019-12-01T07:32:08Z")
SEK3599 vs 4599, including tax but not shipping, i. e. 22% discount. ---
**Author:** ![shallnot](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/shallnot/32/1720_2.png) [@shallnot](https://community.anovaculinary.com/u/shallnot)\ **Post date:** [December 3, 2019, 9:04pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/4 "2019-12-03T21:04:05Z")
Anova’s current landing page says: “Anova Cyber Week: Save up to 25% on the #1 sous vide machine in the world” I didn’t see what you saw for the “Black Friday” listing but I expect it was similar. In that case there was probably some product that was discounted 46% but not necessarily the one you chose. Therefor no it is not fraudulent advertising. A quick mental calculation should have shown that 3600 is not 54% of 4600. ---
**Author:** ![franck](https://avatars.discourse-cdn.com/v4/letter/f/7ba0ec/32.png) [@franck](https://community.anovaculinary.com/u/franck)\ **Post date:** [December 4, 2019, 4:03pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/5 "2019-12-04T16:03:10Z")
You can see on the main landing page but to get an extra 10% you can enter the ANOVA10 code ![Anova Cyber Week](https://cdn.anovaculinary.com/wp-content/uploads/2019/12/CyberWeekDeals-Flag-1.png) # Save up to 45% on the #1 sous vide machine in the world! [SHOP THE DEALS](https://community.anovaculinary.com/black-friday/) ![](https://cdn.anovaculinary.com/wp-content/uploads/2019/12/DealsPage-Collection-Hero.jpg) ![Anova Cyber Week](https://cdn.anovaculinary.com/wp-content/uploads/2019/12/Holiday-Collection-Email.jpg) ---
**Author:** ![Ragnhild](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Ragnhild](https://community.anovaculinary.com/u/Ragnhild)\ **Post date:** [December 5, 2019, 8:01am UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/6 "2019-12-05T08:01:52Z")
The ad said 45% discount on the APC pro and had a link, no ”up to 45% on selected products”. Following that link gave the original price and the discounted price as stated above. And yes, I did a quick mental calculation and obviously the discount was no way near 45%. Overstating the discount that much is at least grossly misleading advertising. Anyway, after reporting this to Facebook, and Anova customer support, the ad dissapeared and a few days later Anova have offered me the 45% discount honouring their original ad. I’m satisfied with the way they handled his, maybe it was just a genuine mistake with no bad intention, but they took care of it in a proper way. ---
**Author:** ![franck](https://avatars.discourse-cdn.com/v4/letter/f/7ba0ec/32.png) [@franck](https://community.anovaculinary.com/u/franck)\ **Post date:** [December 5, 2019, 10:23am UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/7 "2019-12-05T10:23:10Z")
happy for you, and good that the customer support handles this properly!! And BTW with the links I mentionned above and the ANOVA10 additional coupon the Pro is down from €429 to €186 that is a 56% discount 😉 ---
**Author:** ![Ragnhild](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@Ragnhild](https://community.anovaculinary.com/u/Ragnhild)\ **Post date:** [December 5, 2019, 10:34pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/8 "2019-12-05T22:34:23Z")
Mistakes happen, it’s how a company handles them that’s important. Resolved issue, happy customer. Simple as that. And that discount code does not work in Sweden, so it goes. ---
**Author:** ![Samuel\_Kimble](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/samuel_kimble/32/6585_2.png) [@Samuel\_Kimble](https://community.anovaculinary.com/u/Samuel_Kimble)\ **Post date:** [May 21, 2020, 6:33pm UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/9 "2020-05-21T18:33:57Z")
It’s a shame The shitty product doesn’t actually work as advertised though ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [May 23, 2020, 1:04am UTC](https://community.anovaculinary.com/t/fraudulent-or-misleading-advertising-now-resolved/23892/10 "2020-05-23T01:04:54Z")
Hi @Samuel_Kimble What problem is it your having? I’m just curious as I’ve been using the Wifi model for two and a half years, and the Nano model for a year and I haven’t had any problems. (I know that some people experience issues with connectivity, but I’ve had none.)