# Great service and support by Anova!

**URL:** https://community.anovaculinary.com/t/great-service-and-support-by-anova/2964
**Category:** Anova Support
**Created:** [December 12, 2016, 7:35am UTC](https://community.anovaculinary.com/t/great-service-and-support-by-anova/2964 "2016-12-12T07:35:54Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Lester](https://avatars.discourse-cdn.com/v4/letter/l/b9e5f3/32.png) [@Lester](https://community.anovaculinary.com/u/Lester)
#### Post date: [December 12, 2016, 7:35am UTC](https://community.anovaculinary.com/t/great-service-and-support-by-anova/2964/1 "2016-12-12T07:35:54Z")

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I received a faulty anova device, however the support team got back to my email in 24 hours and re sent me a new device via express mail. I would like to thank Anova team for their good service and support. (🙂

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### Author: ![HunterC](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/hunterc/32/878_2.png) [@HunterC](https://community.anovaculinary.com/u/HunterC)
#### Post date: [December 16, 2016, 7:37pm UTC](https://community.anovaculinary.com/t/great-service-and-support-by-anova/2964/2 "2016-12-16T19:37:40Z")

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You are welcome! I’m so glad we could help you out 🙂