# Help with Wifi

**URL:** <https://community.anovaculinary.com/t/help-with-wifi/20050>\
**Category:** Anova Support\
**Created:** [February 12, 2019, 10:28am UTC](https://community.anovaculinary.com/t/help-with-wifi/20050 "2019-02-12T10:28:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Ruggero87](https://avatars.discourse-cdn.com/v4/letter/r/e5b9ba/32.png) [@Ruggero87](https://community.anovaculinary.com/u/Ruggero87)\
**Post date:** [February 12, 2019, 10:28am UTC](https://community.anovaculinary.com/t/help-with-wifi/20050/1 "2019-02-12T10:28:12Z")

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Hi everyone first post here, this morning i succesfully configured my new Wifi Cooker from app, then i disabled wifi and bluetooth on the phone to check if everything was ok via LTE.  
Now i’m outside (LTE connection) and the app can’t connect, it keeps looking for a bluetooth connection. I tought that once connected to my wifi the app could keep the connection even if i’m on a different connection, am i wrong?

Edit: I signed in with my google account, the app keeps asking me to log in with my google account so maybe that’s the problem…

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**Author:** ![fischersd](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/fischersd/32/5594_2.png) [@fischersd](https://community.anovaculinary.com/u/fischersd)\
**Post date:** [February 12, 2019, 9:15pm UTC](https://community.anovaculinary.com/t/help-with-wifi/20050/2 "2019-02-12T21:15:48Z")

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The app wants you to use login credentials to connect to the Anova cloud, yes.

(and, you really shouldn’t actually have to go outside to test - just turning wifi and bluetooth off on your phone will accomplish the task of making your only data path cellular) 🙂

When you do the wifi setup (using a 2.4GHz network) the app passes those network credentials over to the APC. For this one-time setup, your phone must be connected to a 2.4GHz network (and the 5GHz network either shouldn’t have the same name/SSID or be disabled - again, just for this initial setup). Once the APC’s connected successfully to your 2.4GHz wifi network it will use that path going forward.

Now, the APC doesn’t have a super-powerful wifi radio - so if you put it somewhere in your home that it can’t actually connect to your wifi, that could be your problem.

(also, just to set expectations - this forum is for members of the community to support each other - if you’re looking to contact Anova support, you should use the support section of the site to e-mail or call them) 🙂