# How to order a new screw for the nano, hanger?

**URL:** https://community.anovaculinary.com/t/how-to-order-a-new-screw-for-the-nano-hanger/30215
**Category:** Anova Precision® Cooker
**Created:** [January 28, 2022, 2:03pm UTC](https://community.anovaculinary.com/t/how-to-order-a-new-screw-for-the-nano-hanger/30215 "2022-01-28T14:03:29Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![James\_Hatcher](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/james_hatcher/32/6874_2.png) [@James\_Hatcher](https://community.anovaculinary.com/u/James_Hatcher)
#### Post date: [January 28, 2022, 2:03pm UTC](https://community.anovaculinary.com/t/how-to-order-a-new-screw-for-the-nano-hanger/30215/1 "2022-01-28T14:03:29Z")

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Totally my fault but I removed and lost the screw and “pad” so I could fit it on a thick cooler. Just got a proper container now it won’t fit, I need the screw and that “pad”. Any ideas? Thank you

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### Author: ![Douglas](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/douglas/32/7533_2.png) [@Douglas](https://community.anovaculinary.com/u/Douglas)
#### Post date: [January 28, 2022, 2:56pm UTC](https://community.anovaculinary.com/t/how-to-order-a-new-screw-for-the-nano-hanger/30215/2 "2022-01-28T14:56:33Z")

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Welcome @James_Hatcher

I noticed that my cooker clamp screw is apparently staked at its maximum open condition. I haven’t tried the pot clamp screw at extreme opening, but now I will be careful. Thanks for the heads up.

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### Author: ![anovaculinary](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/anovaculinary/32/7315_2.png) [@anovaculinary](https://community.anovaculinary.com/u/anovaculinary)
#### Post date: [January 28, 2022, 4:22pm UTC](https://community.anovaculinary.com/t/how-to-order-a-new-screw-for-the-nano-hanger/30215/3 "2022-01-28T16:22:48Z")

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Hey James! Email [support@anovaculinary.com](mailto:support@anovaculinary.com) and we can help
