# I am done!!!! **URL:** \ **Category:** Anova Precision® Cooker\ **Created:** [November 11, 2019, 12:32am UTC](https://community.anovaculinary.com/t/i-am-done/23575 "2019-11-11T00:32:51Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Copetown49](https://avatars.discourse-cdn.com/v4/letter/c/f17d59/32.png) [@Copetown49](https://community.anovaculinary.com/u/Copetown49)\ **Post date:** [November 11, 2019, 12:32am UTC](https://community.anovaculinary.com/t/i-am-done/23575/1 "2019-11-11T00:32:51Z")
I used my Anova Precision cooker for less than a year and now am having problems with the unit. First the water doesn’t circulate. Then the timer stopped counting down. Now I am done. Have invested a lot of money in a cooking method I believed in I am now so discouraged. Willing to admit defeat and ready to give up. ---
**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\ **Post date:** [November 11, 2019, 1:37am UTC](https://community.anovaculinary.com/t/i-am-done/23575/2 "2019-11-11T01:37:08Z")
Have you contacted support? The units have a 24 month warranty on them. ---
**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\ **Post date:** [November 11, 2019, 6:33am UTC](https://community.anovaculinary.com/t/i-am-done/23575/3 "2019-11-11T06:33:00Z")
I must admit that hearing “admit defeat and ready to give up” as your response to experiencing a problem with an electronic device that is still under full warranty caught me off guard at first…then I got to thinking that one might get pretty upset when they are all ready to do a cook and this happens! Contact support. From everything I’ve seen and heard they have a pretty good record of making people happy when their units fail while still under warranty! Best of luck! ---
**Author:** ![LLight](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/llight/32/757_2.png) [@LLight](https://community.anovaculinary.com/u/LLight)\ **Post date:** [November 13, 2019, 3:59pm UTC](https://community.anovaculinary.com/t/i-am-done/23575/4 "2019-11-13T15:59:33Z")
After my two year warranty expired, my Anova wheel stopped working. Call them and they offered me only $25 against the new higher price. Very dissatisfied. Only can use the unit with my smartphone and the Anova app to set the temperature. The rotor stopped working so I removed the casing and cleaned it and it started up again. Not very happy with a unit that doesn’t last two years and when it stops completely I’ll buy a Joule or something similar.