# iOS app 1.7 crashes immediately

**URL:** <https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561>\
**Category:** Anova Support\
**Created:** [July 21, 2015, 10:44pm UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561 "2015-07-21T22:44:38Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![holmes4](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/holmes4/32/3628_2.png) [@holmes4](https://community.anovaculinary.com/u/holmes4)\
**Post date:** [July 21, 2015, 10:44pm UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561/1 "2015-07-21T22:44:38Z")

</div>

I just updated the Anova app on my iPhone 6 (iOS 8.1.4) to version 1.7. When I start it, the app crashes immediately. Sometimes I briefly see the screen after the splash screen, but usually not. I tried removing and reinstalling, and restarting the phone, to no effect.

---

<div class="post-metadata">

**Author:** ![GSnyder](https://avatars.discourse-cdn.com/v4/letter/g/5fc32e/32.png) [@GSnyder](https://community.anovaculinary.com/u/GSnyder)\
**Post date:** [July 22, 2015, 12:34am UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561/2 "2015-07-22T00:34:00Z")

</div>

Same for me on both iPhone 5 running iOS 9 beta 4 and iPad Air 2 running iOS 8.4.

---

<div class="post-metadata">

**Author:** ![GSnyder](https://avatars.discourse-cdn.com/v4/letter/g/5fc32e/32.png) [@GSnyder](https://community.anovaculinary.com/u/GSnyder)\
**Post date:** [July 22, 2015, 12:36am UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561/3 "2015-07-22T00:36:58Z")

</div>

Oops, I’m actually on app version 1.8.

---

<div class="post-metadata">

**Author:** ![GSnyder](https://avatars.discourse-cdn.com/v4/letter/g/5fc32e/32.png) [@GSnyder](https://community.anovaculinary.com/u/GSnyder)\
**Post date:** [July 22, 2015, 12:41am UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561/4 "2015-07-22T00:41:17Z")

</div>

Ah, I also note in the app description, “\*\* We are aware of a crashing issue with this latest app update for some devices and are currently working on a fix \*\*”.&nbsp;

  

Because of the way Apple’s app ecosystem works, it may take a few days (up to a week) just to get a new app version out there - not Anova’s fault. I appreciate the notification.

---

<div class="post-metadata">

**Author:** ![Bill](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/bill/32/9_2.png) [@Bill](https://community.anovaculinary.com/u/Bill)\
**Post date:** [July 22, 2015, 7:22pm UTC](https://community.anovaculinary.com/t/ios-app-1-7-crashes-immediately/561/5 "2015-07-22T19:22:53Z")

</div>

Hey guys!

  

For starters, thank you for the heads up!

We’ve fixed this issue late last night so you should no longer see the app crashing.&nbsp;

Please let us know if you’re still seeing any crashes!

  

Thank you!
