# Lack of extra support

**URL:** <https://community.anovaculinary.com/t/lack-of-extra-support/30824>\
**Category:** Anova Precision® Cooker\
**Created:** [July 2, 2022, 1:45pm UTC](https://community.anovaculinary.com/t/lack-of-extra-support/30824 "2022-07-02T13:45:20Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Anovasucks](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@Anovasucks](https://community.anovaculinary.com/u/Anovasucks)\
**Post date:** [August 23, 2022, 8:03pm UTC](https://community.anovaculinary.com/t/lack-of-extra-support/30824/2 "2022-08-23T20:03:55Z")

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I would go with a competitor. My orginal cooker hardly ever connects to wifi and i ordered a Pro over amonth ago and it appears according to customer service that not only do they have no idea when or if ill get it but wont reimburse my purchase.

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_[View the full topic](https://community.anovaculinary.com/t/lack-of-extra-support/30824)._