# leakage inside the glass

**URL:** <https://community.anovaculinary.com/t/leakage-inside-the-glass/31092>\
**Category:** Anova Precision® Oven\
**Created:** [September 14, 2022, 8:45am UTC](https://community.anovaculinary.com/t/leakage-inside-the-glass/31092 "2022-09-14T08:45:57Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![tsolignani](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/tsolignani/32/7589_2.png) [@tsolignani](https://community.anovaculinary.com/u/tsolignani)\
**Post date:** [September 14, 2022, 8:45am UTC](https://community.anovaculinary.com/t/leakage-inside-the-glass/31092/1 "2022-09-14T08:45:57Z")

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Good morning everyone.

I have this leakage I can’t clean for it’s between the two glasses. It got out at the first use, I suspect some material left inside. How do I unmount the glasses to clean it? Is there a video or some? I tried to unlock the five (I believe) screws, but the glass does not lift. Any hint? Thank you.

PS I already contacted support but we weren’t able to fix it.

 ![20220315_095650](https://us1.discourse-cdn.com/flex016/uploads/anova/original/2X/c/c5efa1097b84a6f5090e674791d0cb74569bcee0.jpeg)

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**Author:** ![PeterDurand](https://avatars.discourse-cdn.com/v4/letter/p/cc9497/32.png) [@PeterDurand](https://community.anovaculinary.com/u/PeterDurand)\
**Post date:** [September 20, 2022, 7:54pm UTC](https://community.anovaculinary.com/t/leakage-inside-the-glass/31092/2 "2022-09-20T19:54:57Z")

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Have you tried suction cups?  
Good luck.