# Low water level

**URL:** <https://community.anovaculinary.com/t/low-water-level/18517>\
**Category:** Anova Support\
**Created:** [December 21, 2018, 12:17pm UTC](https://community.anovaculinary.com/t/low-water-level/18517 "2018-12-21T12:17:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Denny](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@Denny](https://community.anovaculinary.com/u/Denny)\
**Post date:** [December 21, 2018, 12:17pm UTC](https://community.anovaculinary.com/t/low-water-level/18517/1 "2018-12-21T12:17:35Z")

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I’ve filled my container to almost overflowing which is well above the low water mark and it keeps shutting off giving me notice that I need to add more water. Any suggestions?

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**Author:** ![john.jcb](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/john.jcb/32/7269_2.png) [@john.jcb](https://community.anovaculinary.com/u/john.jcb)\
**Post date:** [December 21, 2018, 1:55pm UTC](https://community.anovaculinary.com/t/low-water-level/18517/2 "2018-12-21T13:55:15Z")

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I would suggest submitting a Support Request. This is an issue that Anova will help you with.

> **[Anova Culinary Support](https://support.anovaculinary.com/hc/en-us/requests/new)**
>
> Get help with your Anova Precision Cooker.

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**Author:** ![Denny](https://avatars.discourse-cdn.com/v4/letter/d/9de053/32.png) [@Denny](https://community.anovaculinary.com/u/Denny)\
**Post date:** [December 21, 2018, 2:34pm UTC](https://community.anovaculinary.com/t/low-water-level/18517/3 "2018-12-21T14:34:13Z")

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Sent it back!