# Machine problem?

**URL:** <https://community.anovaculinary.com/t/machine-problem/23469>\
**Category:** Anova Support\
**Created:** [November 1, 2019, 11:00pm UTC](https://community.anovaculinary.com/t/machine-problem/23469 "2019-11-01T23:00:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![WarnerLee](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/warnerlee/32/5903_2.png) [@WarnerLee](https://community.anovaculinary.com/u/WarnerLee)\
**Post date:** [November 1, 2019, 11:00pm UTC](https://community.anovaculinary.com/t/machine-problem/23469/1 "2019-11-01T23:00:00Z")

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I am using anova nano.

The water level is higher than the min line, but the machine stops showing a “lo” message.(with red lamp)

What kind of problem?

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**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\
**Post date:** [November 2, 2019, 2:58am UTC](https://community.anovaculinary.com/t/machine-problem/23469/2 "2019-11-02T02:58:42Z")

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One that needs you to contact support. We’re only fellow end users here, pretty much.