# More undocumented facts about wifi

**URL:** <https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767>\
**Category:** Anova Support\
**Tags:** wifi\
**Created:** [May 27, 2018, 4:06pm UTC](https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767 "2018-05-27T16:06:27Z")\
**Posts on this page:** 1\
**Showing post:** 17

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**Author:** ![Dvnorton](https://avatars.discourse-cdn.com/v4/letter/d/58956e/32.png) [@Dvnorton](https://community.anovaculinary.com/u/Dvnorton)\
**Post date:** [August 21, 2020, 11:01pm UTC](https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767/17 "2020-08-21T23:01:39Z")

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Sorry Anova, but you clearly don’t understand your customer. Do you really expect a typical home cook understands all the network gobbledy-gook below? If you want to see what a good consumer experience looks like for a wifi device, go get yourself a Google wifi and go thru the setup. It never asks you about IP addresses, NAT translation, or anything else that only a network admin would understand. This is a consumer device. Design it like one.

> [@Does anyone have a fix for WiFi connection issues?](https://community.anovaculinary.com/t/does-anyone-have-a-fix-for-wifi-connection-issues/659/13):
>
> - you’re not doing mac filtering on your network
> 
> > - you’re using 2.4GHz (you can have a 5GHz network, but your phone needs to be connected to the 2.4GHz network for setup)
> > - you’re not hiding your SSID (at least initially)
> > - you’re supporting 802.11 B/G/N (the PC doesn’t support AC)

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_[View the full topic](https://community.anovaculinary.com/t/more-undocumented-facts-about-wifi/14767)._