# Nano displays wrong temp

**URL:** <https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359>\
**Category:** Anova Support\
**Created:** [May 21, 2019, 8:17pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359 "2019-05-21T20:17:42Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![JEE](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@JEE](https://community.anovaculinary.com/u/JEE)\
**Post date:** [May 21, 2019, 8:17pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/1 "2019-05-21T20:17:42Z")

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I’ve had 3 fails in the past 3-4 weeks. There have also been several successful cooks. This seems to happen on cooks \> 6hrs.  
I will set the temp to 131. Instant read confirms a good temp.  
Sometime over night, the water reached 203o.  
Reset it and it seemed fine. Two nights ago, when I got up in the morning, the temp was down to 120o.  
Just now, after 5+ hours of a good temp, it shot up to 151.  
To be clear, the display ALWAYS reads 131 no matter what the true temp is.  
I get the accurate temp from my instant read.

Doesn’t happen all the time. Can’t predict it. But sure can’t trust it.

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**Author:** ![Ember](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ember/32/729_2.png) [@Ember](https://community.anovaculinary.com/u/Ember)\
**Post date:** [May 21, 2019, 8:48pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/2 "2019-05-21T20:48:06Z")

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If you’re having issues with your unit please contact support. Email [support@anovaculinary.com](mailto:support@anovaculinary.com) or call the number on the website.

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**Author:** ![JEE](https://avatars.discourse-cdn.com/v4/letter/j/a587f6/32.png) [@JEE](https://community.anovaculinary.com/u/JEE)\
**Post date:** [May 21, 2019, 9:02pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/3 "2019-05-21T21:02:38Z")

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Thanks. I was hoping there was something the user could do 😉  
Support has already reached out and instructed me to send it in.

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**Author:** ![Mirozen](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/mirozen/32/2786_2.png) [@Mirozen](https://community.anovaculinary.com/u/Mirozen)\
**Post date:** [May 22, 2019, 2:22pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/4 "2019-05-22T14:22:46Z")

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Definitely send it in. That behavior is a faulty unit. Fortunately everything I hear about the responsiveness of Anova support has me feeling pretty comfortable that if I ever have a problem with one of my units they’ll be prompt and responsive.

Good luck, and I hope you are cooking again soon!

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**Author:** ![AshotHuilov](https://sea2.discourse-cdn.com/flex016/user_avatar/community.anovaculinary.com/ashothuilov/32/5757_2.png) [@AshotHuilov](https://community.anovaculinary.com/u/AshotHuilov)\
**Post date:** [August 15, 2019, 12:44pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/5 "2019-08-15T12:44:26Z")

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I have never heard about something like this, did you asked any other persons for a problem like this? From the moment I bought mine with many other things like [commercial display refrigerators](https://ianboer.com.au/displays/) or cooking machines, everything works fine. Maybe the problem is in the power that is coming to it?

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**Author:** ![chatnoir](https://avatars.discourse-cdn.com/v4/letter/c/ecd19e/32.png) [@chatnoir](https://community.anovaculinary.com/u/chatnoir)\
**Post date:** [August 15, 2019, 2:24pm UTC](https://community.anovaculinary.com/t/nano-displays-wrong-temp/21359/6 "2019-08-15T14:24:18Z")

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I think JEE might have lost interest.
